ГИД МУХАММЕД ОРЕТ. В ОТЕЛЕ МУРАВЬИ.СЕРВИС 0. GUIDE MUHAMMED YELLS. AT HOTEL ANTS.SERVICE 0.

We went to Egypt in Sharm for the first time, with family and friends. Everything started well. . . we arrived at the hotel late in the evening, put on bracelets, went to dinner, then they came and gave us the keys to the room and we went to look at the rooms, a good start ended, We arrived in one room, we didn’t like it at all, firstly we had a room for three, but in fact, the 2 beds are separate (funny; ))) where should I put the child? . Finally, they found us a room, Nina helped us with this, we went to look. . . , like norms, there was already a sofa that unfolds into a full bed, and in general I still didn’t understand what kind of bed should have been brought to that room? )))), a child is 7 years old. We settled into the room and then it began! In the corner near the door, we found an anthill, realizing that there were no Russian speakers at the reception at such a late hour, we removed this disgrace on the phone and went back to the reception. We arrive, this Nina is no longer there, there is only an Arab who does not speak English, not Russian, we show the video and he understands everything, he starts looking for the number again, it was a quest; )), entertainment in Arabic, well, to be honest, not very fun, because the child wants to sleep, and we are also tired. We found a room, it’s not all smooth here either, there’s only one bed, there’s a bed on the bed, they asked to bring it to the sofa for the child, they waited an hour and no one brought it, they slept with the letter Z in three on the bed, because there was simply no strength to scratch back at the reception . The next day, in the morning, all broken after the night, the guide from the anex went to meet Mohammed, listened in passing about the excursions, decided that we would deal with this later. After Mohammed found out, we put off the question of excursions, he instantly had the idea that we had already agreed with all the turfirs from the street (I don’t understand when we had time), then he told us that he was evicting us, because we were showing Russian tourists video with an anthill and this is a bad reputation for the hotel, now the Russians will not come to them at all. . . , seriously? : )))) then this Mohammed begins to ARAT not to speak, but simply to yell at us just like that, we just sat in shock, then the thought came into his head that it was very bad, he starts to take back and offers us to take a tour and he will close this issue with the hotel and we will stay; )) I have not seen such an attitude towards tourists yet, it's terrible. We asked to pick up our voucher, he kept us in suspense for another hour, trendel incessantly about insurance (an old song of all guides), we silently listened and did not contact him anymore. And we contacted the travel agency, explained the situation, asked to somehow resolve this problem with Mohammed, somewhere in a couple of days he was no longer there, I really hope that he was fired or demoted and he sells rafatki somewhere, that's where his op will come in handy . The start of the holiday was of course spoiled. Let's go to the sea, the red sea is beautiful, the reef is wonderful, but this is not the merit of the hotel, this is nature! So do not write down the sea as a plus for the hotel. Meals: I will say right away that we are not picky, so I put 4 stars because it was delicious, but very monotonous. Fu drinks, I won’t even write about them. Alcohol swill for camels, we took our own! The room is old, the furniture definitely needs to be changed, and the plumbing, too, and something to do with insects, as huge ants climbed from time to time from all sorts of holes. During the day they were poisoned, it was very "pleasant". . . The hotel has a contingent of mostly Ukrainians. But 2 days before the departure, we caught the end of Ramadan, it was zhaaaaas. Crowds of Arabs, shahids, so uncultured, climb out of line in the dining room, with greasy plates, try everything with their hands right on the spot, fuuu, nasty. . , pick up mountains of food on a plate, everything in a row, look at you from head to toe, stare, as for me, if you are such a believer, then you still need to go to a hotel where there are no "naked" women ; ))). We were "lucky" to watch it for 2 days. On the day of departure, they called at 11 and asked to leave the suitcases near the room and vacate the room, when asked that check-out was at 12, he pretended not to understand : ). We left the suitcases near the room at 12 and went to the reception, asked to pick up our suitcases, in the end we had to remind 15 times and only by 13.00 they deigned to bring them, the service is just 0, slow. They took off our bracelets, we gave cards for towels, gave us a receipt for lunch, went to eat, then sat for about an hour at the reception, so I do not recommend extending the room if you have a plane at 18.30, you will be picked up from the hotel at 15.00 We got on the bus, then the guide on the bus says that we were called to the reception, because we didn’t hand over the towels ; )))), seriously? , we decided to take these holey towels with us to Kyiv, well, it’s just ridiculous))). Please pay attention to Anex Tour on inadequate employees in the hotel who dishonor the company, on incompetent workers at the reception, on guides at the hotel, including Mohammed, on the level of service in general. I strongly do not recommend the hotel.