Никогда не поеду в этот отель I will never go to this hotel

We chose the hotel at the last moment before the trip. There was no choice, because. it was school holidays. We really wanted a hotel with a sandy beach, but it did not work out. We flew to Sharm on November 9 with AZUR airline. The flight was delayed without any explanation for more than an hour.
We arrived late at the hotel around 22.00. They gave us the keys almost immediately. We paid for the standard, and were given room No. 226 (“junior” two rooms). To say that the number is "killed" is to say nothing. There was no electricity in the room - the air conditioner did not work, there was no light in the bathroom and the corridor. All the furniture in the room is dirty and dusty. In the morning we went to the reception to change it, explaining in detail the reason for our dissatisfaction. I do not want to describe how I managed to convince to change the number, but it was changed to the standard.
The room was also "tired", but much more decent.

I really didn't like the hotel's beach. I love sandy beach. And the pontoon and the stairs to the beach on the "hundred" steps tired me. The beach of the hotel is not designed for such a number of tourists. Free sunbeds by the sea can be found until 9.00. There are always free sunbeds on the second and third tiers of the beach, but each time you need to overcome a distance of about 150m to get to the 40m pontoon. Pontoon is a separate song! Old and badly mounted! It's scary to walk on the pontoon. Feeling like it could fall apart underfoot. November 13, when it started to rain in Sharm and there was a strong wind, the pontoon still fell apart. They collected it all the next day, but the stairs to the water were never restored. It took the hotel administration 5 days to restore just one ladder on the pontoon. The beach holiday was ruined. The stairs, and only one, were installed on November 18 in the afternoon, and we left on November 19 in the morning. The hotel stole from vacationers five days of a normal holiday at sea!
The food at the hotel is excellent. Breakfast at the hotel is classic Egyptian. For lunch and dinner, 2-3 types of meat + fish were served. Great assortment of fruits. Desserts, cakes and oriental sweets are delicious!
Ala Carte restaurants have not visited and can not say anything.
The bar on the beach is normal, the bartenders are friendly. Haven't tried alcohol.
I will not recommend the hotel. I did not like the beach with its wretched pontoon.