Terrible hotel!!!!

Written: 28 december 2016
Travel time: 11 — 23 december 2016
Who does the author recommend the hotel to?: For a relaxing holiday
Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 1.0
Cleanliness: 3.0
Food: 9.0
Amenities: 3.0
I don't even know what to call this horrible hotel! Arabic service! Home we have never wanted to return from vacation! This holiday was eagerly awaited, and also flew to celebrate my husband's friend!
I'll start from the beginning! ! ! In Egypt, the 10th time in Shesh-2, the criteria for the hotel: the entrance to the sea is not a pontoon, but sand, quality food and a good hotel with normal staff! We chose the hotel based on recommendations and perfect reviews on the Internet + the site says that this is a VIP-level hotel! ..... but no, this hotel is just awful!! ! ! At the airport, we were met from the anex by a pleasant Anabu guide, who “scratched” us so beautifully that we thought: - well, here it is paradise! The hotel all "began" with the settlement! We arrived at 9 in the morning, despite the fact that the hotel was 5-7% full, we were settled by the very last of all the visitors that day, somewhere around 14.00 and this is with a child! "fall a friend for 1 hour and wakes you up a very bad super room, they clean it right away, but after an hour, fall another hour .... "and so on until .... Settled! Oh God!
The room is old, there is a fungus on the walls in the room, a musty smell, it is dark, a rotten wooden beam hung on the balcony! And this is a VIP hotel! She warned that her husband had another tomorrow, - "harash! " Said the native at the reception and did not even ask where and when to bring the cake. The cake was brought to the room at 9.30 pm - hurt! The beach and the entrance to the sea are perfect! The hotel contingent-pension, as in a boarding house! Food in the restaurant-a-la-pension-diet! Everything would be tolerable, but !!!!! ! ! These freaks - Arabs from the restaurant, took pictures on the phone for 3 days of our leftover food, unfinished wine - muck and beer! On the 3rd day in the evening they served burnt lamb on the grill, my husband took a couple of pieces (in the dark it was hard to see that it was burnt) of course, no one was g .... but I didn’t eat it, I took a baked duck, it was very tasty and we Her we ate, ate, and at the exit from the restaurant, an old Arab in glasses flies out behind us - a nutrition manager with a plate of burnt meat and yells at us: either in Arabic, or in English (why didn’t they eat it), -we ohr ......whether!

This has not yet been seen for 9 times in Egypt! We went to the receptionist to Ali’s guide, to complain, to which he replies: “what the heck, they’ve been complaining about you for 3 days that you don’t eat and drink everything in the restaurant! ” We tell him: “What are you already Ohr .... is it here! ? We paid for all inclusive, this is a VIP hotel ..... ! " And he generally finished us off - turns on the phone and shows a photo plate with objects and says: - "We ate this for lunch - I was thrown this photo from the restaurant! ! ! "We were shocked by this! The husband called this old fart food manager and that's it ....., to which that grandfather replies: - "if you don't eat up all the food and drink the drinks, you will pay extra! " ..... "and then Ostap suffered" - there was such a scream and showdown that it didn’t seem enough to him, tourists from Kharkov began to converge and also make claims on nutrition that sausages were not tasty in the morning, that wine was disgusting, etc. , Ali’s guide immediately took these tourists aside so that there was no more scandal! Mood - zashib!
I don't want to see these freaks! Stinky and scary cats climb all over the territory, it’s impossible to eat on the street, because they climb everywhere, the cats were even in the restaurant, but when I started filming on the phone, they immediately started, like kicking me out into the street! At night it is impossible to sleep because of their howling and howling, by 5 am morning "singing" is heard from the mosque, from lunch to 17.30 music rumbles from the neighboring beach, you can also sleep to hell, the rest is super .... lyat! My migraine started from this vacation, although in Egypt for 9 times my head never hurt! This hotel even has a creepy aura! Zero animation for children! All fun-bocha on the beach! Animator Yosef went to collect reviews on the beach, we told him everything + -, he promised to fix everything, but they ..... have not changed! 3 times they asked for a 3rd towel for the child, they brought it on the 4th, but when they cleaned the room, they forgot to give it again!
The bar on the beach is so-so: coffee is disgusting, mojito-rajito without mint, nuts are over, a hamburger with burnt smelly meat, almost vomited! Juices, chips and beer are always there! The dishes are beaten and it's like 5 stars! Well, at least the Fruits were whole, and not sliced ​ ​ u200bu200b! At lunchtime and in the evening, tea and coffee were given in teapots, like slops, to our repeated remarks to do as they did in the morning, they answered that it was easier for them-pi .... c!
Egypt and Arabic service has become obsolete! You can write a lot more about our "awesome" vacation in this hotel, but it's just disgusting to remember all this horror! When leaving, they wanted to rip off another $ 6 from us, we ask, for what? , otherwise the schmuck speaks for a bar, have you been there ! ? It was at 5 in the morning, we both started yelling at him, and it pretended to call somewhere and tell us: - "Well, since you didn't take anything at the bar, then you don't have to pay! " Urrrroooody !! ! ! Poverty and service is just awful!

My friend was vacationing at the Arabian Beach Hotel and told me why they have such good reviews - this is because their animators ask tourists for phones and write good reviews about hotels, and managers pay extra for this!
Translated automatically from Russian. View original