Do not choose this hotel, it is not worth that kind of money

Written: 14 april 2021
Travel time: 3 — 13 april 2021
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms: 2.0
Service: 1.0
Cleanliness: 1.0
Food: 4.0
Amenities: 2.0
The only plus of the hotel is a large green beautiful area and the beach.
Otherwise, I am an experienced and not picky traveler, but I can say with confidence that the hotel does not pull on 5 stars at all. 3 stars is the maximum.
- Let's start with the number. There are renovated rooms, but they are given if you pay extra money to the staff at the reception. Know money - know honey. With us, the newlyweds (! ) were settled in a room without a balcony and located in building 8 (it is on the outskirts, outside the hotel, far from the beach, dining room and reception).
The furniture in the room is old, the bathroom is just Soviet renovation. But they clean the rooms and change the bed and towels is not bad, every 2 days.

- Restaurant. It can not be called anything other than a dining room. The food is not bad, the choice is sufficient, but the service is terrible. Huge lines at the distribution, food is imposed as if gold is small, tight-fisted, as if they are giving away their last crumb of bread. Employees with carts constantly drive around the hall, where they collect dirty dishes, while they throw them very loudly, cursing with each other. At the same time, food from the dishes flies in different directions both to people and to their food. Don't expect a peaceful meal. Trash carts stop at the level of your table every now and then. The smell and aesthetics are appropriate. . . there are not only tablecloths on the tables, but even paper napkins. What are small spoons - in this hotel it is unknown, while some of the desserts are served in small "piles", especially quirky people eat these desserts with a fork. . .
Coffee and tea can be poured either into plastic glasses (5-star hotel? ) Or into dirty cups with traces of lipstick (HIV, coronavirus, have you heard? ), We saw more than one such dirty cups during our 10 days of stay at the hotel and they stood on trays with clean dishes. After asking the administrator about why there were traces of lipstick and hands on the cups, they didn’t answer us, they took away the dirty cups and, as an apology, they brought coffee in cups with saucers and normal, that is, grain, and not liquid from a common boiler.
- Service. Overall, it sucks. Bathrobes are issued upon request, the wait is very long. Cocktails on the beach are only on the menu and from the cheapest raw materials. Asked to add liquor to coffee. (Liquor that is added to free cocktails), the waiter said that this is for a fee... the bars on the beach are dirty, the waiters with disgruntled faces. The child was refused to pour milk, although the cocktail menu includes milk, that is, they had milk.
Conclusion: the hotel clearly draws no more than 3 stars, the price is too high for such a low level of service and amenities in this hotel. I won't go to this hotel again.
There are no toilets on the beach or by the pool. Pissing - in the pool... there are no changing cabins. Go in wet swimming trunks and swimwear to your building... and for example, building 8 is far from the beach...
Translated automatically from Russian. View original