Very messed up

Written: 1 november 2019
Travel time: 25 october — 6 november 2019
Who does the author recommend the hotel to?: For a relaxing holiday; For families with children
Your rating of this hotel:
6.0
from 10
Hotel ratings by criteria:
Rooms: 6.0
Service: 8.0
Cleanliness: 6.0
Food: 4.0
Amenities: 6.0
The hotel is even by Egyptian standards from the strength of 3 stars.
In order, on a five-point scale.
The sea is one of the FEW hotels where the entry from the shore is sandy. You can even without slippers. It is possible with children and swim to see the fish. When the tide is a dirty sea, it can be seen that the sewerage is fragmented, the sea is 4, because coral dead and after dinner with feces.
The beach is clean, there are enough sunbeds for everyone. Beach - 5.

The rooms are normal, the mini-bar is paid, if the room is 3-seater, then there is simply no place to sit at the table in the room. The shower smells like sewage, the towel rack is so high that you can only get them by jumping or finding a 2-meter neighbor. Cleaning in the room - the bed is remade, the linen is changed every 3-4 days (linen is grayish for some reason), towels are hung (replaced). Garbage is thrown out and swept up, the floors are not washed. THERE IS NO DRINKING WATER IN THE ROOM! Only paid. As for water - for 20 years of holidays in Egypt, for the first time we encounter such an "ol inclusive". Water only in glasses in bars. You can buy a bottle of water, drink it and then fill it with water all the time. Brush your teeth in the same way with a glass of water. But maybe it's about the environment? Rooms - 3.5.
Food - breakfasts, as elsewhere in Egypt: inedible sausages and sausages, the rest can be eaten, lunch - very little peppered meat and chicken skin shawarma, fish pieces with vegetables in sauces. Vegetables in different types. Side dishes - salted mashed potatoes, rice, pasta. Sweet is delicious. Fruits - melons, dates, guava, grapes. Soups are a separate issue. 2 kinds, to taste normal, but very salty! The puree is salty, but not powdered. Told the manager - responded! Soups became edible. ALL ALCOHOLIC DRINKS, except for beer and not very good wine, are DILUTED 1:10! Poor quality juices. Fanta, sprites, ice cream was 1 time in 12 days. Coffee machine, tea - good. 12 days have passed in search of where and what to eat that is not salty and not peppered and edible, so disgusting to cook it you have to try! Sometimes kebabs and chicken were fried outside - delicious, but with pepper! There are no grilled fish. There is a diet menu with 3 pieces of boiled chicken per tray of boiled zucchini. Half-baked boiled potatoes. French fries - for staff or management. There are a LOT of staff, few vacationers. Apparently, they feed the staff, and then the vacationers. Tasteless and irrelevant. 2-3 points.
ANIMATION - strange. The music is very loud! On the beach! Mostly Russian pop. The repertoire is sexually preoccupied with dissatisfaction with a bias towards zekovism. The people are not very interested. Animators are not professionals. Bocha, ate-ate volleyball will collect 3 for 3 people and then from their own. No interesting shows in the evening. Example: in the evening, after a children's disco, an animator boy without a uniform arranged a contest to guess the melody. 1 team - ONE WOMAN, the second team - 6 children, from 6 to 12 years old. Song: "Lady entertain uncle" and "dance in my bed, take off your dress" and the like. An animator sings karaoke without voice or hearing - Zekov's repertoire, shock! People walk along the promenade. Animation - 2.
Very unclean tiles on the territory and desolation are striking. There is practically no Internet, only slow in the lobby. In principle, if you put things in order, the hotel can be 4.5. But there is no normal management! The staff - "no one needs anything" - from 10 to 15 they were waiting for the replacement of batteries in the safe! As a result, she insisted that they call the master from the reception in front of me! The master came at 15.00 and said - "I hear it for the first time"! And further! CHECK-OUT from the hotel NOT AT 12 HOURS, BUT AT 11, bracelets are cut off.

The result is a C grade hotel, FOR SUCH quality of service the price is high, there were people who come not for the first time and say that this has never happened before, especially in terms of food. We drove from Anekstur. If you do not take a single tour from the guide, he does not even leave his phone. "Go to the reception and let them call me there. " If vouchers cost 300-350 dollars. per person cheaper (at least), everything would be clear.
Translated automatically from Russian. View original