The hotel is better than many 5 stars.

Written: 1 may 2018
Travel time: 21 — 28 april 2018
Who does the author recommend the hotel to?: For a relaxing holiday; For families with children
Your rating of this hotel:
10.0
from 10
Hotel ratings by criteria:
Rooms: 7.0
Service: 10.0
Cleanliness: 9.0
Food: 9.0
Amenities: 8.0
We were among the 400 tourists who 28.04. In 2018, they could not fly from Sharm el-Sheikh to Ukraine for almost three days. But about this in the end, and now about the hotel itself. The hotel has many foreigners. Some 20% from Ukraine, 1% from Russia, others from Italy, Spain, Germany, Lithuania and other countries. Therefore, it is clear that there were no drunk and inadequate vacationers. Arrived at the hotel at 11.30, settled in 10 minutes. Rooms are simple but clean, everything works. The hotel is designed so that almost all rooms overlook the sea. The area is small but very beautiful. No questions about food at all - they cook deliciously! The beach is small, with a lot of sand and stones, so it is quite convenient and safe for children to enter. If you sail a little to the right or left of the pontoon, you will see amazing views with fish and corals. A special moment with the service - we have not met such a warm attitude in any hotel. In short, I liked the rest.
And now an important point to talk about the humanity of staff. We were supposed to leave at 7.00, but the tour operator called back and said that the flight was postponed and there is no information when. Of course, at 12.00 we were evicted from the room, but no one cut the bracelets and no one forbade us to use the restaurant for lunch and dinner, as well as bars. We continued to rest until 21.20, until the tour operator took us and other tourists from other hotels to the hotel Cyrene Grand Hotel 5 *, where we rested at the expense of the tour operator until 30.04. 2018. And here we were able to compare how other hotels treated tourists. People just had their bracelets cut off at 12.00 and offered to buy lunch and dinner. Therefore, we are sincerely grateful to the administration of the CLUB REEF hotel and will be happy to return here again.
Translated automatically from Ukrainian. View original