Very bad

Written: 9 november 2021
Travel time: 1 — 8 november 2021
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 1.0
Cleanliness: 4.0
Food: 4.0
Amenities: 5.0
In this hotel there is a daily struggle for a room with newly arrived vacationers. It came to screams and scandals. It really happened every day. The problem is this: all Clients who booked a room of 40 m2 with a view of the garden (on the website less than the area is not declared) received rooms in the old building, where the area is much smaller, narrow beds, rooms without balconies, and if there is a balcony, you can enjoy the noise of industrial air conditioners around the clock or market work until 24:00. This building generally needs to be closed and not to scare customers.
We didn't get the room we booked. I had to spoil my vacation and time to defend my own. As I was told at the reception, the picture is stretched in the photo and they do not have such rooms. As a result, they changed me the next day, after I could say I lived for two days at this reception, for the corresponding one of my reservations and did not even apologize. It feels like they did me a favor.
We asked to transfer things to a new room and went to the beach ourselves. As a result, our suitcases and a backpack with money and a laptop were thrown near the room right on the floor. And these things lay there for three hours. You can write a lot more about the inconsistency: old rooms, plumbing, no water pressure, water is either hot or cold, it is not possible to adjust. Room cleaning is poor. Two shared toilets for the whole Hotel, you won’t wait for waiters in the restaurant, they just pass by as if you weren’t there. The food is not bad but with this level of the hotel, although sometimes you can give seafood. Cards that you are issued for a la carte restaurants and a few other services, you need to go to sign up on the 1st and 2nd day of your arrival, then you will not get
Translated automatically from Russian. View original