Your rating of this hotel:
7.0
from 10
Hotel ratings by criteria:
Rooms:
7.0
Service:
4.0
Cleanliness:
10.0
Food:
10.0
Amenities:
8.0
Comparatively for Egypt, the hotel surprised with a variety of delicious food in the main restaurant and a la carte restaurants. The reception was disappointing when we checked in, upon arrival we were not even offered a drink, we waited for 45 minutes to take care of us, despite the fact that we were driven into the hotel by 2 couples (check-in time 16-00). At the reception were busy with the current issues settled earlier guests of the Arabs.
Next, they gave us an envelope with cards from the room and indicated the direction of the room by hand. We demanded to give bracelets, tell us about the location of the hotel, where you can drink and eat, they finally put on the bracelets and called the porter and said that he would take us to the room. The room was on the 1st floor overlooking the wall of the inner closed courtyard, the slippers were worn. Before buying a tour, I corresponded with the hotel staff to help organize a family holiday and wish for a room on the 3rd floor.
Turning to the guest service, all issues were resolved and the concept of the hotel, location, etc. were explained.
During the rest, for all questions, they only turned to the guest service Darian, Ekaterina, who satisfied our requests and answered all questions, for which we thank them very much. The room provided to us was clean, tidy, then the room was cleaned well (although if you find fault with the curtains were dirty and the curtain was not partially attached to the eaves). The hotel is small but clean both inside and out.
The chefs cook very deliciously from appetizers to desserts, there was red fish for breakfast, several types of freshly squeezed juices, honey in combs, 2-3 types of fish, turkey meat, duck, lamb, veal, seafood, shrimp, squid. For dinner, they offered rose, white, red wine (wine is only packaged). But the waiters occupied tables along the window, serving with a poured glass, where Italians, Germans, etc. were invited.
When we sat down at a table served with wine, we were asked to change seats, since there were always enough places. Such an attitude was manifested towards all Russian-speaking guests, as the waiter can bring a glass of wine with lipstick drunk by someone (when ordering, he went to take it drunk from the table). I observed this situation 3 times for people, only with Russian speakers (and I got myself). There are enough sunbeds on the beach with an umbrella and a comfortable mattress (although the sunbeds are quite tired). The sun loungers are located at a comfortable distance from each other in pairs.
The distance from the hotel to the beach 300 meters along the promenade is not annoying at all. There is no toilet at all, the nearest one is 130m. at the Barona Resorts Hotel. The reef marked with buoys is mediocre next to the hotel Coral see sensatori is much more interesting, the fish are also mediocre. The sandy entrance is shallow 150 meters, we saw a stingray in the grass, we almost stepped on it, it is dangerous to follow.
The bay has been windy since November, in October the breeze blew what it needed, but the sea did not worry much. The Russian-speaking hotel is about 10-15%, 90-95% full. Separately, about the bar on the beach.
A Russian is normally understood only by one bartender who has all Mrs. and Mrs. , and with Russian-speaking, a shameless familiarity, despite the fact that in the bar on a permanent basis one manager allegedly controls the work. This does not prevent you from making a cocktail or coffee disgusting, or you suddenly run out of ice, coffee milk. After giving 20 pounds, the situation changed, everything was there and excellent drinks were even carried to your umbrella.
The food at the bar after 12 o’clock is local shawarma, french fries, which the chef put on his hands without gloves after washing the dishes (they lay in a box nearby), after the remark he smiled, we did not eat. Fruit was also present, but when asked to cut it, they pointed to the fresh plate for 45 pounds, they don’t understand.
Before the closing of the bar, the bartender's money was twitching in the presence of vacationers. In the Baron Resort 1 line, the bar on the beach, everything is much better, polite, neat waiters, a large selection of food and fruits, chips, everything is laid out and a gap, no need to beg.
The overall impression was spoiled by the reception staff, the waiters and the beach bar, the piano seat in the lobby was always empty, there was not enough music. Warm air, red sea, hotel area, waterfall and food brightened up our holiday. We hoped for a different attitude of the staff in this hotel, from other hotels in Egypt, the expectations were not met.
Next, they gave us an envelope with cards from the room and indicated the direction of the room by hand. We demanded to give bracelets, tell us about the location of the hotel, where you can drink and eat, they finally put on the bracelets and called the porter and said that he would take us to the room. The room was on the 1st floor overlooking the wall of the inner closed courtyard, the slippers were worn. Before buying a tour, I corresponded with the hotel staff to help organize a family holiday and wish for a room on the 3rd floor.
Turning to the guest service, all issues were resolved and the concept of the hotel, location, etc. were explained.
During the rest, for all questions, they only turned to the guest service Darian, Ekaterina, who satisfied our requests and answered all questions, for which we thank them very much. The room provided to us was clean, tidy, then the room was cleaned well (although if you find fault with the curtains were dirty and the curtain was not partially attached to the eaves). The hotel is small but clean both inside and out.
The chefs cook very deliciously from appetizers to desserts, there was red fish for breakfast, several types of freshly squeezed juices, honey in combs, 2-3 types of fish, turkey meat, duck, lamb, veal, seafood, shrimp, squid. For dinner, they offered rose, white, red wine (wine is only packaged). But the waiters occupied tables along the window, serving with a poured glass, where Italians, Germans, etc. were invited.
When we sat down at a table served with wine, we were asked to change seats, since there were always enough places. Such an attitude was manifested towards all Russian-speaking guests, as the waiter can bring a glass of wine with lipstick drunk by someone (when ordering, he went to take it drunk from the table). I observed this situation 3 times for people, only with Russian speakers (and I got myself). There are enough sunbeds on the beach with an umbrella and a comfortable mattress (although the sunbeds are quite tired). The sun loungers are located at a comfortable distance from each other in pairs.
The distance from the hotel to the beach 300 meters along the promenade is not annoying at all. There is no toilet at all, the nearest one is 130m. at the Barona Resorts Hotel. The reef marked with buoys is mediocre next to the hotel Coral see sensatori is much more interesting, the fish are also mediocre. The sandy entrance is shallow 150 meters, we saw a stingray in the grass, we almost stepped on it, it is dangerous to follow.
The bay has been windy since November, in October the breeze blew what it needed, but the sea did not worry much. The Russian-speaking hotel is about 10-15%, 90-95% full. Separately, about the bar on the beach.
A Russian is normally understood only by one bartender who has all Mrs. and Mrs. , and with Russian-speaking, a shameless familiarity, despite the fact that in the bar on a permanent basis one manager allegedly controls the work. This does not prevent you from making a cocktail or coffee disgusting, or you suddenly run out of ice, coffee milk. After giving 20 pounds, the situation changed, everything was there and excellent drinks were even carried to your umbrella.
The food at the bar after 12 o’clock is local shawarma, french fries, which the chef put on his hands without gloves after washing the dishes (they lay in a box nearby), after the remark he smiled, we did not eat. Fruit was also present, but when asked to cut it, they pointed to the fresh plate for 45 pounds, they don’t understand.
Before the closing of the bar, the bartender's money was twitching in the presence of vacationers. In the Baron Resort 1 line, the bar on the beach, everything is much better, polite, neat waiters, a large selection of food and fruits, chips, everything is laid out and a gap, no need to beg.
The overall impression was spoiled by the reception staff, the waiters and the beach bar, the piano seat in the lobby was always empty, there was not enough music. Warm air, red sea, hotel area, waterfall and food brightened up our holiday. We hoped for a different attitude of the staff in this hotel, from other hotels in Egypt, the expectations were not met.
Translated automatically from Russian. View original
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