The hotel itself is fine, but…

Written: 20 december 2021
Travel time: 14 — 21 december 2021
Your rating of this hotel:
6.0
from 10
Hotel ratings by criteria:
Rooms: 2.0
Service: 3.0
Cleanliness: 9.0
Food: 8.0
Amenities: 8.0
I'll start with the good
"+" slides
"-" cold pool
"+" a huge manager in the dining room carefully directly monitors his subjects, measures the temperature of food, helps to clear the tables himself, always clean and tidy, it's nice to watch him (a man of age)
"+" a good beach in Sharks Bay, the reef is normal, the bus is frequent, convenient!
"—————" a huge minus - the room is sooo dirty walls, shower room, big horror from cockroaches in the room, I feel like visiting cockroaches, I kill up to 20 pieces per night, I didn’t sleep for two nights, I asked to be relocated, everyone promised, before things didn’t go well, then she asked to at least poison (yes!! ! poisoned), they were not visible for two days, a huge minus, there are no signs on the rooms so as not to disturb what comes of it - I wash myself, and the cleaner comes to his room , the husband is in the toilet, and he is right there.

Last night, it was generally from the realm of fantasy: I leave the room to meet the cleaner, offer to clean the room / it's evening, time for dinner, refused three times, asks for a chocolate bar, I told him you'll come tomorrow! And what he does is a shock - I go down to the floor below, and he comes into our room, without his inventory and wheelbarrow (this is if you consider the type of cleaning it was going on! ) the same picture! Do not be surprised if it will be part of your holiday!! ! The water in the shower is cold! Take your alcohol, bars until 9-10! Wi-Fi for free at the reception! There are already 5 animators, but they are of no use at all, except for the evening show!
Translated automatically from Russian. View original
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