Wonderful hotel

Written: 21 july 2011
Travel time: 2 — 12 may 2011
Who does the author recommend the hotel to?: For families with children
Your rating of this hotel:
10.0
from 10
Hotel ratings by criteria:
Rooms: 10.0
Service: 10.0
Cleanliness: 10.0
Food: 10.0
Amenities: 10.0
Hi all! 
I must say right away that I decided to write a review about a trip with a small child. Maybe someone will find it useful 
We rested in Dessole Pyramisa from May 2 to May 12 with a family (three adults and a small child 1.5 years old). In fact, it turned out to rest not for 10 nights and 11 days, as the travel agency promised, but only 9. When we asked why we fly out on 3, if we have a ticket from the 2nd, we were told that this is how I fly planes and the conversation was over. In general, we were ready for this after reading a lot of reviews. Other than that, there are no complaints about Pegasus.

To Hurghada flew 7 hours 40 minutes. The flight went well. The only but - it is very little space between the seats. And if you consider that you have a 1.5-year-old child without a place in your arms, then it’s not fun at all. There were a lot of people with small children on the plane. And I note that places near the wall or the emergency exit, where there is no chair in front, were not offered to people with children. So everyone drove as best they could. The flight took place at night, so the children slept. Some had stuffy ears and nausea.
We arrived early in the morning and arrived at the hotel in 40 minutes. In fact, the hotel is located not very far from the airport, but due to the fact that it is on the outskirts, we had to drop off the guests of nearby hotels.
Settlement.
We were seated within 10 minutes. I consider that we were lucky with the quick check-in. our room was already booked from the 2nd and we arrived on the 3rd. People who had a ticket from the 3rd, according to the idea, had to wait 14-00, but I think it was possible to agree. At the reception, quite friendly managers work. They gave us bracelets and took us to our room.
Number.
When buying a ticket, we specifically ordered a Junior suite (this is a two-room suite). It cost not much more than the usual standard one-room suite. But they are few, only 18 pieces. They put us in a villa on the second floor. We were very happy about this. There are only three villas, they are located near the sea. The windows overlooked the amphitheater and the sea. At 10 o'clock all the performances under the windows ended and there was silence.
The room is very spacious, clean, the furniture, though not very new, but all intact. The living room had a bar counter, a sink, a single bed, a sofa, a coffee table, an armchair, and a plasma TV. And in the bedroom there was a huge double bed, bedside tables, tables, two large mirrors, a safe closet, a small refrigerator with a mini bar, which was replenished daily with juices in boxes, gas. Drinks in iron cans and ordinary drinking water in 1.5 liter bottles. The bathroom is large, the shower is in the wall, there is a partition so that water does not spread throughout the bathroom, although it was said that in some rooms it is missing, which is not very convenient.
Each room had a balcony. The air conditioners worked properly. The room had a kettle and all tea accessories. In short, we were very pleased with the room.
Service.

There was nothing to complain about, except for our room cleaner. Towels were changed every day, the bed was also made every day, but the linen itself was not changed. Probably because they have, according to the rules, a change of linen on request, but we didn’t ask, there was no need. The floors were washed 2 times in 9 days, but they could have been more often, all the same, the sand on the tiles was felt. And it doesn't matter if you leave a tip or not. The bathroom floors were never washed. Only the sink was cleaned and that's it. The toilet was cleaned on request on the penultimate day. In short, we came across a lazy janitor, but he looks so good-natured and smiling. Several times I twisted swans on a bed of towels, it was beautiful.
Once the sink was clogged, which was reported to the reception and while we were at sea, the blockage was eliminated. We needed a small bed with sides for a child - please brought it very quickly and politely said that if you need anything else, please contact us. The service staff greets and smiles. We did not meet arrogant and rude people.
Nutrition.
The first two days we ate everything. I wanted to try everything. I thought that I would burst, but then somehow the diet itself was determined. Of the fruits were bananas, peaches, oranges, watermelons, melons, dates, apples. Most of all I remember melons, well, very tasty !!! ! Salads for an amateur. In short, there were no complaints about food, everyone can find something delicious for themselves.
But there is almost no food for small children there. From what I gave my child bananas, pastries, potatoes, pasta, rice, cauliflower in batter. Plus, I took instant porridge and mashed potatoes with me. So nobody went hungry.
Territory. Everything is wonderful here. There are places to walk. Everything is clean and green.
Many pools and shallow and deep for both children and adults. There are water slides, not very high. Under them there is an artificial river, I think the children have something to do. Near the hotel there is a promenade along which you can walk in the evenings or ride bicycles. In addition to the rental of adult bicycles, there is a rental of children's bicycles and cars. They say there is a hookah bar. But we never went there, so I can not say anything.
Animation. Of course, there is nothing to compare with, but it seemed to us that everything was fun. In the morning exercises, water gymnastics and many sports games. Whether everyone participates in this or not is a voluntary matter, no one will pull the sunbeds by the hands. In the evening, there are performances with the participation of the audience, sometimes it was funny to tears.

Children's animation is also present. There is a mini-club for children (I won’t tell you the details because I didn’t take my own there, it’s still small). In the evening there is a children's disco, the kids liked it, although every day is exactly the same.
Beach. Well, this is a separate story. The sea is of course gorgeous, clean and very beautiful color. The water in May was warm enough, my daughter was swimming and did not want to get out of the water. The hotel is located in a bay, so there are no waves at all in the sea. The beach is all sand. The entrance to the sea is 2 meters of sand, then 2 meters of dead corals, and then sand again. In a word, a very small child can safely gurgle without slippers, but older children are better off buying special shoes. I myself went without shoes, but of course I was careful. There are fish in the sea, you can dive with a mask. Especially if you move to the left side of the beach. There are more reefs and you can find more marine life. There are plenty of sunbeds and it seems that everyone had enough, they didn’t see those lying on towels right on the sand. But it was May, and there weren't many people there. And if you don’t take a sunbed at 7 in the morning, then of course you won’t get a place on the first line. From the beach and the sea were delighted.
We were very pleased with our stay at this hotel and missed it for a long time. You won't find better for this price. Have a good rest and a lot of positive emotions!! !
Translated automatically from Russian. View original