Holiday was disgusting

Written: 26 february 2023
Travel time: 15 — 25 february 2023
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms: 6.0
Service: 3.0
Cleanliness: 3.0
Food: 4.0
Amenities: 4.0
If you are coming with a request for fresh air, then this is not your hotel.
If you are coming with a request for good service, then this is not your hotel.
If you hope to be heard and that some of your personal, personal wishes will be taken into account (for your own money) - then this is definitely not your hotel!
This is the first time I've encountered such non-customer focus. Russian-speaking managers emit a meta message - "well, what else do you need. " All controversial situations should occur exclusively during their working hours, if something happened later, then, apparently, they don’t care much.
The rooms are cleaned every time in different ways, as lucky - when they put something in, when they forget it. I had to contact the reception and focus on this. I also saw a hotel guest go to the cleaner and ask for toilet paper. Deficiency, apparently.
There is a selection of food, but most of it is tasteless, meat is like rubber ..

Of the really tasty - a lot of different types of sweets, although I'm not a particular fan of them.
If there is a conflict between vacationers on the territory of the hotel, then the staff prefers to observe and practically does not react at all. On vacation there was one, the visitors in the general mass are not Russian-speaking. For some reason, they allow themselves to come up and make remarks in an edifying tone and in a loud voice, knock on the table and grab my hand on the subject of the fact that I was talking on the phone (! ) in a restaurant, making me a whipping girl for the amusement of the public. And no one stood up. You see, it became noisy to some hundred-year-old family couple that there was still life at the next table)) When I informed the managers (Svetlana and Veronika) about this unpleasant incident, they dismissed me like an annoying fly and reproached me that I really, wow, that made someone feel uncomfortable.
In a crowded public place, talking in a calm tone on the phone for 10 minutes. Just delusional nonsense. I asked to see the hotel's charter, which spelled out the rules that you can not use the phone in the restaurant, to which the answer was that they have such unspoken rules. So be aware of this, that in this hotel you may have to move along the wall, and not enjoy life.
Hell for asthmatics and allergy sufferers. Everywhere and non-stop spray chemical air freshener. A lot, a lot, a lot. Breathing is impossible. In the dining room, corridors, at the reception and even in the room - persistent amber is everywhere. Which cannot even be interrupted by the aroma, for example, of coffee or food. She moved in dashes, covering her nose with elements of clothing. As I was explained - this is the concept of the hotel, its personal smell, be patient.
The hotel area is small, two buildings, a beach, a hotel bar and a swimming pool. Everything is for the sim. If you leave the hotel, then there is nowhere to go either.

There is absolutely nothing within walking distance. Ruins, road, and walls of neighboring hotels. There is no greenery. A counted number of palm trees along the coast.
The main contingent, 80 percent of the occupancy - foreigners aged 60+
+ The visual is generally pretty, there are no questions here. Stylish, modern, expensive in places. But, as it turned out, dust in the eyes.?
++ Very friendly waitress girls, always smiling, nice, positive
Translated automatically from Russian. View original