ужасный отель и персонал terrible hotel and staff

I don't understand how you can like it in this viper!!!!!!
. I have a rest in Egypt not for the first time and always read the reviews.
Reading the reviews, I drew myself a picture of a calm, comfortable hotel, not very pretentious, but at the same time comfortable
So, in order: - we arrived at eight, at the reception they kept us until 12, everyone was hungry and thirsty. According to the all-inclusive package, we were provided with water and food for money. But this is half the trouble!

There is practically no shade on the territory (we arrived when it was +50) There is no cover near the pools (several umbrellas), Tables near the bar in the scorching sun. There is no air conditioning at the reception and the bar, there is a swarm of flies. relatives, you come out of there, as if from a steam room, in addition, bitten by flies and mosquitoes. The same unsanitary conditions are in the dining room, although the air conditioner works, it is felt, because water drips on your head. you need to beg from the waiter, and then wait 15-20 minutes, despite the fact that alcohol is not served in the dining room (except for wine)
The situation with the beach is even worse. To get to the beach, you need to walk through the desert, through the shining sun, which bakes at 7 in the morning for about 5 minutes. Therefore, do not listen that a half-hour walk through the desert in Marsa Mubarak (where turtles live) is not tiring. After you get there, you still need to swim to the turtles, and then, by the same sun, return home. The bar on the beach is another mockery. The tables near the bar are on a concrete platform without covering. you need to walk along the reef cover to get to the corals. Uncomfortable, but tolerable.
The sea is beautiful, if the ships don’t mess with the water. And since this is a port, the ships go constantly, and the sea is very often muddy, so you can’t always see this beauty. (that day was my son’s birthday) $109 was stolen from my room (the safe in the room didn’t work). When I reported this to the administrator, he and our guide offered me to take a taxi for my money and go to the police, who located 80 km from the hotel. And if the fact of theft is not proven, I will be responsible before their law for slander!!! ! Unfortunately, we are defenseless there! My impression is that those who wrote positive reviews about this hotel were interested in some way. By the way, about going to the Divino fish restaurant. We ordered a plate of seafood without fish, expecting to enjoy it. The result is a complete disappointment!
The lobster is small, dry, (most of all frozen), shrimp like grass, mussels (3 pcs. ) and squids turned out to be edible. We paid $ 32 for this plate. We didn’t like it!