Great hotel, sea, beach and service!

Written: 24 january 2022
Travel time: 4 — 11 january 2022
Who does the author recommend the hotel to?: For a relaxing holiday; For families with children
Your rating of this hotel:
10.0
from 10
Hotel ratings by criteria:
Rooms: 10.0
Service: 10.0
Cleanliness: 10.0
Food: 10.0
Amenities: 10.0
We arrived at the hotel at 7 am, we were met, seated on sofas, brought juice, took our documents, put on bracelets and sent to breakfast. After breakfast we were already given the keys to the room.
Although the check-in is only from 14:00, and we were not required to provide breakfast.
The first thing that impressed me was the customer focus and service.

We have been in Egypt for the 20th time and have been to the Jaz hotel chain several times.
This hotel for me is the best of all the Jaz chain.

Nutrition: as a nutritionist, I had something to eat, a varied menu, a lot of vegetables, fruits, TASTY.
The chef personally asked everyone how he liked their cuisine, whether everything suits him. The Swedish line did not have my favorite dish, so the chef instructed and they brought it to the table for me.
The waiters work perfectly, they will always ask your wishes, help to convey. Masks are observed in the restaurant.

Rooms: Good fresh renovation, good water pressure, and high quality cleaning.

Every day we made origami from towels))) There is a mini bar for extra. payment.

Pools: clean, not much bleach and heated, not all, but some.

Water park: excellent, warm water everywhere, caretakers clearly keep order.

In this hotel, most of the tourists are Europeans (Germany, Switzerland, Austria, Poland), so the pedantry in the hotel is felt, it made me very happy.

Beach: good sandy, there is protection from the wind, there are a lot of free sun loungers. The advantage of this particular hotel is that the beach is in the bay. We were in the hotel for 8 days. The first 3 days were really windy and cool. The rest of the days are great weather.

The sea: I was captivated by the underwater world, it was in Marsa Alam that I saw fish that I had not seen before, and there are a lot of fish in the hotel bay, they swim in flocks, rush past you in a flock and there are about 300-500 of them, I still have so many fish did not meet.
The entrance to the sea is very comfortable, sandy, slippers are not needed, and you can swim straight from the pontoon.

Reef: beautiful and varied.

Territory: the hotel is very large, because there are 4 Jaz hotels on the territory, so you can easily find 1.000 steps.

Service: very good, each of the staff will come up and ask several times if everything is ok? Do you want something? Is everything okay? Special thanks to Katerina Guest Relation!

Despite the fact that it was the New Year holidays, there were not many people. Compared to Sharm, I would even say a little. It was very comfortable to rest.

We will definitely return to this hotel!
Translated automatically from Russian. View original