The hotel is excellent, about the nuances separately

Written: 29 november 2021
Travel time: 19 — 26 november 2021
Who does the author recommend the hotel to?: For a relaxing holiday; For families with children
Your rating of this hotel:
8.0
from 10
Hotel ratings by criteria:
Rooms: 10.0
Service: 10.0
Cleanliness: 10.0
Food: 8.0
Amenities: 9.0
Rested with my husband from 19 to 26 November.
For the hotel itself:
- the territory is beautiful, green, despite the large area, everything is compactly located, from any building close to the restaurant and the pools. The interior of the hotel is in Nubian style. On the territory, in addition to the spa and the gym, there are playgrounds for playing nast. tennis, in the hall where children's animation is held, there is a billiard table, albeit a clumsy one;

- room, we got 1723, spacious, comfortable, with a beautiful view and a huge terrace. Here I would like to dwell on the little things, because. they decide a lot. The room is very good, bright lighting, a lot of lamps, fixtures and lights (this is important for me). The bathroom (we had a bath) has good quality cosmetics, a bidet, complicated but convenient adjustment of the shower and water temperature, special equipment. niches in the wall for toiletries, a very comfortable curtain for the bathroom, snow-white and fragrant towels. The room also has a large plasma screen, a table for working with a computer, a kettle with a set of coffee-sugar-tea, an iron and ironing board, floor scales and even!! ! fumigator with spare plates;
- the Internet is quite tolerable, we caught it even in the room, there was enough on the social network;
- cleaning was carried out daily and with high quality, honestly... I have never seen such a clean floor in any hotel;
- the restaurant, it's great here, the waiters work quickly, the tables are disinfected after each, they put clean napkins, drinks are offered (you don't have to wait long). Cutlery is served sealed in sachets, glasses and goblets are glass, if take-out is paper. The food itself is good, there is enough of everything, queues, if they arise, move quickly, because. people serve their own food. The only caveat is that for me everything was spicy and a lot of seasonings, there is, of course, a dietary menu, but otherwise everything is specific. taste. Good coffee in the restaurant and lobby, packaged juices, but they are reluctantly poured, freshly squeezed fresh juices - for a fee;
- the service is good, unobtrusive, the staff communicates mainly in English, German, so that compatriots learn languages;
However, there was an unpleasant nuance in the heated pool, the bartender (I don’t remember the name) behaved in a boorish way with us and Ukrainians in general, pretended not to understand us, the girl refused to make a cocktail with juice. We don’t drink alcohol, and when we ordered coffee for him, he made a face with the words “Ukraine... know money”, I wanted to bring him these money and put it in his mouth (((
- the beach, they knew where they were going, so the remoteness of the sea did not bother us, they settled down on sun loungers in the "solarium" and walked slowly to the entrance to the water. The sea is worth it - it's gorgeous, and the reef, and turtles and white sand, especially good for children.

Now not about the hotel. If you are going to go to Marsa Alam, take a direct flight, we flew through Hurghada, this is torture, the road is exhausting. At the airport, the entire crowd of tourists passes by the bank with visas and, like "zombies", they go to the counters of tour operators, where they issue migration cards and sell visas for 27-28 dollars. As we wrote earlier, take medicines and everything you need with you, there is no infrastructure behind the hotel. Mango bought at the hotel (when available) in a restaurant for 4 bucks and on the beach for 5 per kg. The guide from Joyne up, who seems to be a good dude, made a discount on the tour, but I had to run after him to find out the time of the return flight (((, after you bought the tour from him, you are no longer interested in him! Will we return to this hotel is subject to weather conditions and prices in Sharm.
Translated automatically from Russian. View original