Disappointed with the Albatros network

Written: 23 august 2021
Travel time: 11 — 21 august 2021
Your rating of this hotel:
6.0
from 10
Hotel ratings by criteria:
Rooms: 4.0
Service: 9.0
Cleanliness: 6.0
Food: 4.0
Amenities: 7.0
Rested with two families 2 + 2 and 2 + 1. Our friends rested abroad for the first time. Therefore, having rested twice before in their network and having a very positive impression of these holidays, especially last year at the Royal in Sharm, we were sure that everything would be as usual at a high level. By the way, our acquaintance with Albatros began 10 years ago, but we really liked it from a hotel on the second coastline opposite Beach Albatros.
08/11/2021 checked into the hotel in the evening. Settled of course overlooking the bushes and the wall. Initially, they offered money, they said the best rooms and the hotel is full, better not. But God bless him, we decided not to spoil the rest, we can’t sit there all day, the main thing is the atmosphere. The number of rooms is of course old, the rooms are small. When we got to the room, it was hard to imagine how a fourth bed could fit in here. But they shoved it on the third day, after talking with the guide, they slept by pushing two beds together for the first two nights. The room looked like a room-bed with narrow passages around the perimeter.
There are no questions about bartenders and housekeeping, because. and throughout their network try to be friendly. But in the evening, the fact of the host's rudeness at the animation struck me. There are a lot of locals in this hotel, and in the evenings they tend to occupy the front rows. We have a 3-year-old child, he approached the stage, the husband, respectively, was nearby, the host began to tell him to move away and not block people's view, then he climbed between the Slavic girl filming the performance on the phone and the stage and said: "Well, what's nice? ". My husband stood up for the girl and himself, saying that we, too, were people and paid no less than the comrades sitting in the forefront, there was a verbal skirmish.

It is outrageous that the locals are in priority, and we, Belarusians, Russians, Ukrainians are second-class, we are settled with a "view of the wall" or remote corners of the hotel, and locals are in the best rooms. Previously, I did not notice this in Albatros, which is why I preferred their network.
The next question arose on nutrition. We were more afraid of food poisoning in Alibaba, because there were relevant reviews, but not in Albatros. Our men, sorry for the expression, vomited there a total of 6 times, I got off with just multiple trips to the bathroom, the children passed, because. they sat on pasta, french fries and pizza for almost the entire rest, in the last couple of days before departure, my daughter found a small caterpillar.
Another point, the guide warned us that when checking out, you need to ask for lunch boxes on the road in advance. Which is what was done. Of course drove from one to another and back. In the end they said ok. Fine! On the day of check-out we are told that you did not ask!! ! By the way, we have three children, one of whom is three years old. We did not take anything in the restaurant, because there were never any problems with this in Albatros.
Of the pools: the children's pool turned out to be the coldest for some reason. There was a strong wind and all our children got sick.
In short: this year's vacation was the most expensive in terms of cost in Egypt, but the most unfortunate. We decided next year not to overpay for a name, but for this money to enjoy a hotel of a higher category in Egypt. And God forbid, they will open the borders and the prices will stop shocking us - just not Egypt and Turkey! They are not worth the money!
Translated automatically from Russian. View original