Overall good, if it wasn't for the occasion.

Written: 6 september 2023
Travel time: 2 — 11 september 2023
Who does the author recommend the hotel to?: For a relaxing holiday; For business travel; For families with children; For recreation with friends, for young people
Your rating of this hotel:
7.0
from 10
Hotel ratings by criteria:
Rooms: 10.0
Service: 6.0
Cleanliness: 9.0
Food: 10.0
Amenities: 10.0
Everything is fine at the hotel, if it weren’t for the occasion, I might even have returned here, so I’ll describe the situation: leaving towels on the beach (as everyone does), my mother and I went for coffee (4 sunbeds and 4 towels), upon returning we realized that the guy resting behind us (Arab) took one of our towels under his feet, scattered his cigarettes and a column on our sun lounger, lies sunbathing, does not bother anyone on two towels already, the guy took the remarks as an insult, the staff on the beach was asked to give us a towel in order to avoid conflict, because it was clear that the guys were aggressive, the guy and his family of 6 people diligently hyped the conflict, provoked a fight, shouted in English that they would cut out our entire Russian family, “fuck of rush” , “fuck Putin” and so on, for some reason they were even more aggressive to our calm reaction, grabbing their genitals with known gestures, calling for it to be clear what to do, women (young Arab women) scattered all our things, tore books, spat on me, rushed into a fight (I am in the early stages of pregnancy), a young guy threw chairs at my husband, there are traces, they showed the staff, there are witnesses who also took part in protecting us, the staff considered it necessary to take us off the beach, leaving these inadequate people to rest further, despite all the indignation of vacationers, the hotel employee asked us to go to the reception to discuss the situation, and there he just explained that this is Egypt, you must understand what you are doing (and we did NOTHING, I note that we did not even take alcohol drinks, suddenly it's important) and if you stir up a conflict now, I'll call the police
. So dear tourists of the Russian Federation))) the hotel is generally wonderful, but if something happens, rely only on yourself, but who will not help you even if you ask, and by the way, they didn’t even bother to raise the surveillance video where everything is obvious, no matter how much you ask vacationers who were already afraid to stay on the beach with these inadequate
Translated automatically from Russian. View original