I do not recommend, it stinks of sewage, flies and mosquitoes throughout the territory. food poisoning

Written: 6 november 2021
Travel time: 24 october — 3 november 2021
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms: 2.0
Service: 2.0
Cleanliness: 2.0
Food: 2.0
Amenities: 2.0
We arrived at the hotel at 8:45, had to come to the reception at 14:00 to get a room, although all the documents were presented immediately, we had to wait. Instead of the pool view room we booked, we got a side sea view on the ground floor with a door leading to an adjoining room for 4 people including 2 small children, very poor soundproofing, you understand every word. According to the administrator, almost all rooms have a door to the next room. After a long discussion, we got, for an extra charge of 50 euros, a double room with a view of the pool, as we had booked.
The cleaners were annoying, asking every day if the room needed to be cleaned, even knocking on the door at 7am to ask. After the rooms were cleaned, dirty towels were taken and clean ones were brought between 3 and 5 pm. Five star hotel half day without towels. Our friends at the reception ordered decorations for my room for my birthday. The person in charge of the decoration did not find any clean towels, as I mentioned, we did not have any towels at lunchtime, he just took some towels that were used by other guests, fortunately very damp, very dirty, even with blood stains, otherwise we would not would have noticed. Unbelievable, unsanitary, we almost used the towels. When checking in, the toilet without a hygienic strip, the tiles with feces and vomit were heavily soiled.
Poor hygiene, many guests in the hotel, including our group of 8, had severe diarrhea with vomiting and fever. According to the hotel staff, this is acclimatization. We have been to Beach Albatros Resort 3 times in the last 4 years, also on my birthday, never experienced anything like this, diarrhea every day, 2 days of which were severe diarrhea with vomiting and high fever. In the Hotel, a lot of guests were sick, some even had to go to the clinic. The whole complex smelled strongly of a sewage treatment plant located on the same site. Internet is very weak, Whatsapp calls are not possible. There was no wine at the beach bar, at the pool a maximum of 50-70 ml was poured into a glass. In the Lobby bar after 24:00 there is almost no Waiter. I celebrated my birthday, at midnight a friend also had a birthday, they didn’t want to serve us in the lobby bar, they didn’t believe that we had birthdays. They insulted and laughed. This hotel has very poor service despite tips, except for Abdo 314 at the beach bar and Alaa 350 at the pool bar, thank you.

All a la carte restaurants with à la carte service are quite good. The white wine was tasteless, the rosé tasted a little better. Alcohol and juices are very cheap. Cocktails are bad.
The pizza at the bistro near the beach was very good! The woman was very attentive and did her job well. Unfortunately, there is always a long queue with a 30-40 minute wait. The end of October is cold under the umbrella, because they are too thick and too close to each other. There are very good umbrellas by the pool, but they are not enough, after a short absence of an umbrella, there was no longer any. On the left side of the beach, there was a strong smell of horses and camels, which were right on the border, which were bathed in the sea. Perhaps because of this, there are a lot of flies that left us without rest on the beach and in the pool. There are a lot of mosquitoes throughout the hotel complex, including in the lobby bar, as the doors are open. The air conditioning is a disaster, too loud, with the window open it stinks of a sewage treatment plant (sewer). Large spacious double room with a large comfortable bed. In the Sea swim from 500 meters. Important note: bring medicines for nausea and diarrhea with you (we unfortunately did not have enough of them). The pharmacy paid 25 euros!! ! It is best to consult a doctor and pharmacy only in case of emergency. This will be an extremely expensive meeting.
Translated automatically from Russian. View original

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