Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms:
3.0
Service:
1.0
Cleanliness:
3.0
Food:
4.0
Amenities:
10.0
stayed at the hotel from 01.06, 2024 to 13.06, 2024
At the reception we were met by porters and immediately offered paid rooms nearby - we bargained for $15, we arrived early and were settled in almost immediately.
The territory is large, well-groomed, the sea is beautiful!
The rooms require renovation!
The food was ok, there were a lot of people and there were queues.
On the third day of our arrival, they put a letter in our room asking us to come to the reception (((it turned out that the meeting party in Egypt, a well-known German tour operator, declared himself bankrupt! ! (((and we are obliged to pay for the hotel! ! ! can you imagine our shock! ! ! when everything was paid and then this ((((we contacted our travel agent - he said not to pay anything, this is the situation throughout Hurghada and there must be another solution to the problem!
In the evening, the hotel staff blocked our rooms! ! ! They didn’t let us change clothes or even go into the room to get our things!! !
It was just a nightmare going on at the reception - Germans, Dutch, Ukrainians and others could not get into their rooms (((! ! !
We and other victims began filming this chaos on our phones - hotel employees came running, pushed, threatened and snatched phones from their hands(((!! ! ! We called the embassy and the police (they did not come to the call), the embassy said that this the problem is being solved!
The bottom line of the story is this: no self-respecting hotel or hotel that values its reputation will do this to its guests! ! ! during this period there was such a situation throughout Hurghada and friends were vacationing in a nearby hotel - they didn’t have such horror, they were just asked to wait until the problem was resolved and that’s it!! !
The most inadequate person in the review is David or David - he’s the admin there or something, after all this mess he didn’t even apologize! ! !
We were lucky and our problem was solved by the evening, the Germans spent the night on sunbeds! ! ! Many paid! ! !
In general, a huge MINUS to the hotel for its attitude towards guests! ! !
At the reception we were met by porters and immediately offered paid rooms nearby - we bargained for $15, we arrived early and were settled in almost immediately.
The territory is large, well-groomed, the sea is beautiful!
The rooms require renovation!
The food was ok, there were a lot of people and there were queues.
On the third day of our arrival, they put a letter in our room asking us to come to the reception (((it turned out that the meeting party in Egypt, a well-known German tour operator, declared himself bankrupt! ! (((and we are obliged to pay for the hotel! ! ! can you imagine our shock! ! ! when everything was paid and then this ((((we contacted our travel agent - he said not to pay anything, this is the situation throughout Hurghada and there must be another solution to the problem!
In the evening, the hotel staff blocked our rooms! ! ! They didn’t let us change clothes or even go into the room to get our things!! !
It was just a nightmare going on at the reception - Germans, Dutch, Ukrainians and others could not get into their rooms (((! ! !
We and other victims began filming this chaos on our phones - hotel employees came running, pushed, threatened and snatched phones from their hands(((!! ! ! We called the embassy and the police (they did not come to the call), the embassy said that this the problem is being solved!
The bottom line of the story is this: no self-respecting hotel or hotel that values its reputation will do this to its guests! ! ! during this period there was such a situation throughout Hurghada and friends were vacationing in a nearby hotel - they didn’t have such horror, they were just asked to wait until the problem was resolved and that’s it!! !
The most inadequate person in the review is David or David - he’s the admin there or something, after all this mess he didn’t even apologize! ! !
We were lucky and our problem was solved by the evening, the Germans spent the night on sunbeds! ! ! Many paid! ! !
In general, a huge MINUS to the hotel for its attitude towards guests! ! !
Translated automatically from Russian. View original
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OTHER REVIEWS ABOUT THE HOTEL
- Sunny Days Palma is a hotel for lovers of the sea.
- Terrible attitude towards guests in a critical situation(((!!!
- For an unpretentious vacation with children for little money.
- The only good thing about the hotel is the sea, and there are no more pluses. Attitude towards visitors is very bad.
- The views are beautiful, the location is good, everything else is a disaster
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