The hotel is good for the money, depending on which building. Everything in the description

Written: 17 may 2021
Travel time: 27 april — 2 may 2021
Who does the author recommend the hotel to?: For a relaxing holiday; For families with children; For recreation with friends, for young people
Your rating of this hotel:
6.0
from 10
Hotel ratings by criteria:
Rooms: 8.0
Service: 6.0
Cleanliness: 8.0
Food: 8.0
Amenities: 10.0
Start over:
We went with Anex Tour, Azur Air. We were 2 mothers and 2 children aged 3 and 4. Airplanes are large - turbulence is not felt. With Anex, too, everything is comfortable - except for their Egyptian guides - they got on the bus and the nonsense began that only the hotel guide is a king and a god and you are nobody without him, and that insurance is not effective, and that you will be deceived everywhere except us, etc. People don't get fooled - the transfer works without a guide - because it is included in the ticket, and the insurance works throughout the country - not only in the hotel - read the contract - don't believe the nonsense. We travel often and in principle we don’t notice hotel guides anymore - there is no help from them - we were convinced.
So - we arrived at the hotel at 8 in the morning, at the reception we were told that the check-in was at 14.00 and wait. There is no place to change clothes, the children are hungry, we are hungry, it's hot. They asked at least bracelets to dress the children to feed - no, only after settling. So far, they did not peacefully press on their heads - so we steamed in jackets in the lobby with the children. Only at 10.00, already in a pre-scandalous state, after talking with the hotel manager, we were given room cards and put on bracelets - of course, we didn’t have time for breakfast, we fed the children with the sandwiches that we brought with us, so they endured until lunch, and we were already sitting hungry.

According to the buildings: all the sea view rooms are the Palacio near the stage - for people only without small children who need to sleep during the day
Laguna view - you can go with children to take the first second floor - there is no elevator
Premium rooms - this is the second hotel in Palma de Mirette - you can safely take children in any building
And family rooms - this is the second line - it's calm there too
We did not know this and settled us right above the stage on the 4th floor - for days there is no rest from the music in the speakers - the children do not sleep, we are all nervous from this - they did not want to overpower us, only for a surcharge of 100 USD.
The sea - the sea is gorgeous, there is a sunset for children in the lagoons - there are 2 of them and azure Maldivian views along the edge of the hotel for adults with depth. There are no questions to the sea. The location is also good - 15 min. to the left is the Cleopatra fixed price store - they don’t cheat there - everything has price tags, 4 floors - from souvenirs to clothes. There are no only sweets, but there are delicious and fragrant varieties of tea for 20-30 pounds per 100 g - this is cheaper than you will soar in the city. Type of department store - you can pay by card.
You can walk, you can take a taxi - use an uber - a fish market - 4 minutes to go, and a fruit and vegetable market + Dahar sweets - both back and forth from the hotel at a distance and price of the same 20-30 pounds - this is 1-1.5 dollars per trip. Only for Dahar, download the table of Arabic numbers to understand the price tags - few people speak Russian there - you just show what and how many kg and you already know how many pounds you have to pay. Everything is very cheap.
Meals - for a 4-ki there is something to eat, but only a clear breakfast from 7-10 am, lunch 13-14 days and dinner 19-21 pm. The rest of the time there is no snack anywhere - no bars or snacks. Tip - take pastries after meals with you and then you can have a snack with tea or drinks and kill hunger between meals. Drinks at bars available All

The territory of the joint 3 hotels is super, the water park on the second line is chic for both children and adults. There are enough slides for children on the first line. The children were happy with it. There is a problem with Sunbeds under umbrellas - there are a lot of sunbeds - there are few covers, keep this in mind and take stronger cream so as not to burn if you have to sit without an umbrella or cover - even by the pools.
Now, according to the guide - guide Ahmed - the meaning of the work is to sell an excursion and only he will tell you fairy tales that there are only scammers everywhere, he is honest. As I already wrote - we often travel, so we have already had enough of all the excursions. This time we rested purely for ourselves and the children. Didn't buy anything from the guide.
Transfer to the airport we look at the info board a day before departure - 12 hours maximum - everything is there. So this is a Gnome without the letter H, when we came up to ask where the information board is in this hotel, he turned to us and just left. Such an attitude)) dishonors the honest name of Anex tour) I will express my fe upon the arrival of the company of course) but I doubt that they somehow explain to them how to behave.
And so the hotel is worthy, maybe even to return there several times.
Translated automatically from Russian. View original