PREMIUM BLUE LAGOON

Written: 11 may 2013
Travel time: 21 — 28 april 2013
Who does the author recommend the hotel to?: For a relaxing holiday; For families with children
Your rating of this hotel:
6.0
from 10
Hotel ratings by criteria:
Rooms: 6.0
Service: 6.0
Cleanliness: 9.0
Food: 5.0
Amenities: 7.0
So, I will try to write objectively about the hotel. We arrived on the second evening, I, with a child of 9 years old and with a friend. They let us in right away and gave us a nice room overlooking the pool.
Now in order.
Territory. I can’t say that it’s big, 3 pools (all without heating), several buildings and bungalows. I was pleased with the cleanliness, the grass is neatly cut, the lanterns burn in the evening, there is not a piece of paper anywhere. They water, wash, clean the pools - everything is beautiful. There were very few people, so there were enough sunbeds for everyone. There is a street with shops near the hotel, and it is not far from the city, so there is a place to take a walk.
Beach. Clean, the entrance to the sea is sand, the water is clean, again, there were enough sunbeds for everyone, lie down wherever your heart desires. But, unfortunately, there is no smell of corals and fish, except that you will find beautiful shells.

Number. Well, it's definitely not new. Here and there shabby tiles, poorly opening drawers, a balcony that does not latch, tired furniture, and all that. There is a TV with 1 Russian channel, conder, refrigerator. So wash and spend the night, it will do.
Nutrition. I declare with authority (I have been to many hotels in different countries) that the food is not a 5 * star hotel. Maximum 3+. I'm not saying that the food was bad and there was nothing to choose from, you won't stay hungry, but it's not 5 *. Of the fruits, there were only melons, dates, bananas and oranges (always in syrup for some reason), 1 time green peaches and physalis. From vegetables - cucumbers, tomatoes, cabbage, peppers. With hot dishes it was more fun, but not by much. There was enough sweetness. There were problems with drinks. Either there is no cola, then there is no rum, then there is only fanta on the beach, in general, something is missing all the time. Sandwiches were being prepared on the beach (I didn't notice anything else).
Service. Here are two impressions from him. Everyone seems to smile at you, ask what they like, what they don’t, they carry towels behind you, lay them out on sunbeds, make sure that no one drowns (if there is someone in the sea or pool, there is always a person who watches the swimmers), the rooms were cleaned every day, they twisted funny things out of towels but. As I said, the three of us arrived, we were put in a room with 2 single beds that did not move all the way. in the evening she didn’t go to figure it out, and the next day she asked to give us a normal room, so they dragged another type of bed (there are boards on the folding bed !!!! ! that stick out from under the mattress), on which the child scratched his feet. One day there was no hot water, rusty flowed from the tap. Service in restaurants and bars also let us down - the order could be expected for quite a long time (only waiters carry drinks for dinner). And the saddest moment that happened with us is theft. There was a very loud scandal, with the police, representatives of tour operators and the hotel. For people who have just arrived, with money, of course, from safes in the rooms !!!! ! and at the reception! large sums of money disappeared, and one of them lost his entire wallet with all its contents. And this was not an isolated case. When 20-25 dissatisfied people gathered, they rebelled, called the police, the scandal reached Moscow, and as far as I know, the Russian tour operator Pegasus refused to cooperate with this hotel. A few days later, the victims were compensated for the damage. Large sums were returned in cash, and small sums were returned with bonuses such as spas, massages, and excursions. This problem bypassed us, but the mood was spoiled. And there was one more not pleasant nuance. Our plane took off at 23:00. We handed over the room at 12. We were fed lunch, but dinner and a bar, that's all, we have no right. So after 13, we sat at the reception on the water. It was the first hotel where I was treated like this (and we had a child with us!! ! they could have fed me). Yes, the child also had a birthday there. I was asked a hundred times when to serve the cake, but at the most crucial moment they forgot about us, and when they remembered and began to congratulate, the child was no longer in the mood, the people dispersed and there was no fun.
Animation. She was. But since there were few people, and they had to work, it was too intrusive. The animators of almost all the vacationers knew by name and a hundred times a day you were pulled somewhere, invited, etc. For example, at first 1-2 children came to the minidisco, and by our departure there were 5 of them.

The hotel has free wi-fi in the lobby. We went from our tour operator on an excursion to Cairo ($ 90 for adults and 60 for children) and on a boat with an underwater bottom (such as a bathyscaphe, 45 for adults and 25 for children).
Conclusion - if you are unpretentious in food and without special requests, you can safely go to this hotel, but only of course at a price that matches it, and if you have a sufficient budget, then you will have a better road to the hotel.
Translated automatically from Russian. View original