Not worth the money, level 3***

Written: 12 november 2021
Travel time: 1 november 2021
Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms: 4.0
Service: 4.0
Cleanliness: 3.0
Food: 7.0
Amenities: 5.0
Minuses:
- the hotel is "Zhlobsky", the attitude towards tourists is completely not loyal, they do not make concessions, even though they were with children, they make comments everywhere - don't go there, don't stand there, don't take it. There was an early arrival, the bracelets were put on at 10, until 10 they didn’t eat, they didn’t even give water, they tried to get water at the bar themselves - the waiters drive! The presence of a bracelet at 10 did not save us - since until 13 you will not be able to eat anywhere, only drinks;
- old rooms, old furniture, dirty walls and curtains, there is cleaning, but only superficially, there is a constant unpleasant smell of dampness in the toilet, there was no shower switch - contacted the reception, provided an "engineer" who "fixed" - put the switch on the toilet paper!!!
- a clothes dryer - a stretched rope in the shower;
- the rest of the hotel's infrastructure is also very worn out and in need of repair;

- there is no reef, respectively, there are no fish either, there is nothing to look at in the sea;
- this is not a hotel problem, but keep in mind: there are a lot of mosquitoes, they poison, but it doesn’t help, so stock up on fumigators and mosquito repellents;
- wi-fi - took the Etisalat card at the airport, catches only near the water park and on the beach. In the hotel itself, wi-fi is paid, but it is also of poor quality - it practically does not catch anywhere;
- the room must be rented before 12, the bracelets are immediately cut off from you, without bracelets you, of course, cannot eat or use the water park;
- during the stay there were 2 birthdays - the hotel does not provide any options on the occasion of the birthday, even after clarification at the reception and with the guide;
- the guide does not help in solving a single issue, his main goal is to make excursions and make money on you, then he is not interested in you;
- take rooms overlooking the pool, otherwise the view from the window will disappoint you - on one side there is a fence and a wall of a neighboring hotel, on the other - a desert with a construction site. We paid extra on the spot officially by check (otherwise we just didn’t want to negotiate) 28 c. u.
From the pros:
- food is normal, no frills, but you will not stay hungry;
- the water park stretches the entire hotel;
- many pools, they are cleaned regularly, but the water in November is cool, does not have time to warm up;
- the territory is green, well-groomed, cleaned daily;
- a good fish a-la-cart, we haven't been to others;
- there are shops and a pharmacy near the hotel, but the prices are higher than in Hurghada itself.
Translated automatically from Russian. View original