Oh the theft!!!

Written: 16 february 2015
Travel time: 19 — 31 december 2014
Who does the author recommend the hotel to?: For families with children
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms: 3.0
Service: 5.0
Cleanliness: 8.0
Food: 8.0
Amenities: 8.0
We, who came to Egypt for the first time, would have liked everything in the hotel, I would even argue with many negative reviews, but.....We at the Lillyland hotel on the very first day were deceived on the beach with the issuance of towels. I took one card supposedly for myself as collateral. The result - I, with my husband and a small child - in beachwear, spent three hours in December in the evening trying to get justice, punish the offender, and not pay the unfortunate $ 15 for the allegedly lost towel. Although they didn’t steal it from me, and we didn’t lose it, but smartly cheated the beachman - a representative of the hotel, whom I seem to have to trust. She proved that with tears, with the involvement of almost the entire staff, she returned her card because of the principle. Then I sat and thought that now the child would get sick, because of this running around at +16 in swimming trunks in the wind, that the mood was all spoiled. Of course, the human rights activists of the hotels will say that it was necessary to give the money and not to bathe, and not spoil your mood. But that's not all...... On the day of departure, I packed my sons' two phones in my carry-on pocket to give them to them at the airport to play, to pass the time before boarding. Phones - with the Android operating system Samsung and Huaway, do not seem to be cheap either. Packing of all suitcases was made around 6 o'clock in the morning. Then they woke up the children, washed themselves and ran at 7 o'clock for breakfast. We returned at about 8 o'clock. We distributed our luggage and ran to the reception, where a transfer to the airport was waiting for us. Leaving, for the last, probably my 7th time, I once again checked all the cabinets, bedside tables, tables, bathroom, and beds for leftover things - everything was clean. At the airport, I find the phones missing. Before departure - one hour, registration and passport control passed. . . What is it - you are to blame, you say ? ? We lived in a bungalow, the whole family went for breakfast, were absent for about an hour, it was more than enough time to get into the room and search things. Naturally, upon arrival, a letter was written to the administration with a request to sort it out. In response, it was reported that our bungalow section is currently being renovated, the cleaners are on vacation, no one knows anything. That's it. In short, my summary, you need to travel with the cheapest things, dress like a porch - in rags, use film soap dishes and then you will be happy. No, it's your own fault. !!!! !
Translated automatically from Russian. View original