Your rating of this hotel:
6.0
from 10
Hotel ratings by criteria:
Rooms:
10.0
Service:
3.0
Cleanliness:
8.0
Food:
6.0
Amenities:
4.0
Pros:
-1 line, the sea is visible from most of the hotel rooms, from the corridor too, it’s nice to have lunch and see the sea from the canteen.
-The rooms are clean, air conditioning is working, cleaning is regular.
-The staff in the canteen are very friendly, always smiling.
Minuses:
-The receptionist does not understand what they want from him, neither in Russian, nor in Ukrainian, nor in English, in any way. When I asked for cards for towels (two adults and a child), I only gave one, then I went down to the beach, gave a card, they asked for another one for another towel, ran back, asked for one more, they gave it. There were actually three cards, but oh well.
For two days I tried to get information from them about transfer to the airport. Neither at the stand (there was information hanging there from two weeks ago), nor in the books of tour operators, nor from an employee did I get any information. Only at 10 pm I asked them for the time.
-The hotel staff (beach, cleaning), already accustomed to the “van dollar” from tourists in Germany and Austria without money, practically do not notice you, a couple of times they gave towels with holes, sat and watched as my mother-in-law and I carried a wicker wind shield (quite heavy ), no one even thought to help.
-Food. Mostly peppered or over-salted, there was fish, meat, stuffed squid. The crabs were empty (most of them were pulled out), the mussels were empty, just shells, there was no meat in them. We sat mostly on boiled eggs with flatbread; the rest of what we took was left on the plates.
-Animation. Thank you for at least some of it, of course. The animation was imposed very aggressively. I was standing at the bar having a cocktail, a girl comes up from behind, ties a pareo to an Indian dance, no, ok, but you can warn that there are men standing behind you and they are EVALUATING your dance, then a boy comes up and says that he got zeros everywhere, well, you couldn’t don't come up to upset...
ruined my mood for the whole day. One of the animators was constantly picking on some conversations and interfering in our conversations, the manner of communication was not very polite. When we started talking with other tourists (both from Ukraine), he began to try to separate us or something, although we were just standing there talking without exaggerated tones. Unpleasant.
-BEACH. Well, this is just trash, the ebb and flow of the tides are clearly pronounced on the beach. In order to get at least chest-deep, you need to walk 100 meters along a DEAD CORAL. By the time you get there, just to wash yourself, you will fall while paddling through this shallow water. There is no coral here, there are very few fish and they are colorless. I will attach a real photo of this super beach.
-Excursions at the hotel. I ran back and forth all day looking for this man who runs excursions. A man came up once on the beach at the beginning of our vacation, but when we needed him, we couldn’t find him, we made an appointment at the reception and the man was very unhappy that he was disturbed.
As a result, in the morning I came to the reception not knowing whether I would go anywhere at all, this guy showed up, took 40 dollars, put me in a taxi and that was all. For a minute, I asked for diving, this was my first experience, I didn’t tell anyone how long it would take, where I would go specifically, or how many reefs I would take, or what I should take with me, and there was no one to ask questions. It turns out you could take your mask and freely snorkel as much as you want between scuba dives. I lost a lot just sitting on the yacht!
I have no desire to return to this hotel!
-1 line, the sea is visible from most of the hotel rooms, from the corridor too, it’s nice to have lunch and see the sea from the canteen.
-The rooms are clean, air conditioning is working, cleaning is regular.
-The staff in the canteen are very friendly, always smiling.
Minuses:
-The receptionist does not understand what they want from him, neither in Russian, nor in Ukrainian, nor in English, in any way. When I asked for cards for towels (two adults and a child), I only gave one, then I went down to the beach, gave a card, they asked for another one for another towel, ran back, asked for one more, they gave it. There were actually three cards, but oh well.
For two days I tried to get information from them about transfer to the airport. Neither at the stand (there was information hanging there from two weeks ago), nor in the books of tour operators, nor from an employee did I get any information. Only at 10 pm I asked them for the time.
-The hotel staff (beach, cleaning), already accustomed to the “van dollar” from tourists in Germany and Austria without money, practically do not notice you, a couple of times they gave towels with holes, sat and watched as my mother-in-law and I carried a wicker wind shield (quite heavy ), no one even thought to help.
-Food. Mostly peppered or over-salted, there was fish, meat, stuffed squid. The crabs were empty (most of them were pulled out), the mussels were empty, just shells, there was no meat in them. We sat mostly on boiled eggs with flatbread; the rest of what we took was left on the plates.
-Animation. Thank you for at least some of it, of course. The animation was imposed very aggressively. I was standing at the bar having a cocktail, a girl comes up from behind, ties a pareo to an Indian dance, no, ok, but you can warn that there are men standing behind you and they are EVALUATING your dance, then a boy comes up and says that he got zeros everywhere, well, you couldn’t don't come up to upset...
ruined my mood for the whole day. One of the animators was constantly picking on some conversations and interfering in our conversations, the manner of communication was not very polite. When we started talking with other tourists (both from Ukraine), he began to try to separate us or something, although we were just standing there talking without exaggerated tones. Unpleasant.
-BEACH. Well, this is just trash, the ebb and flow of the tides are clearly pronounced on the beach. In order to get at least chest-deep, you need to walk 100 meters along a DEAD CORAL. By the time you get there, just to wash yourself, you will fall while paddling through this shallow water. There is no coral here, there are very few fish and they are colorless. I will attach a real photo of this super beach.
-Excursions at the hotel. I ran back and forth all day looking for this man who runs excursions. A man came up once on the beach at the beginning of our vacation, but when we needed him, we couldn’t find him, we made an appointment at the reception and the man was very unhappy that he was disturbed.
As a result, in the morning I came to the reception not knowing whether I would go anywhere at all, this guy showed up, took 40 dollars, put me in a taxi and that was all. For a minute, I asked for diving, this was my first experience, I didn’t tell anyone how long it would take, where I would go specifically, or how many reefs I would take, or what I should take with me, and there was no one to ask questions. It turns out you could take your mask and freely snorkel as much as you want between scuba dives. I lost a lot just sitting on the yacht!
I have no desire to return to this hotel!
Translated automatically from Russian. View original
Comments (0)
leave a comment
Show other comments …
OTHER REVIEWS ABOUT THE HOTEL
- Far from MAGIC
- Nice hotel, good service, great food
- Disappointed with the hotel. Guys, look for another better
- good hotel
SEE ALSO