непорядочность dishonesty

Everything that is written good about the hotel is true. However, this does not mean that you may not be lucky and, selectively, the hotel staff will not want to make money on you. Judging by the reviews, there are enough such cases. First of all, when checking in, carefully take pictures of all chips, scuffs, cracks in furniture, mirrors, etc. on your phone, taking pictures of the escort, because when you leave, you will be asked to pay! And the luggage will be taken away and not returned. And you can not prove that there is no fault of yours.
Yes, after posting reviews on several sites, complaints rained down from the hotel, apparently they still read them and attach importance to them, although they laugh in the face and talk about the indifference of the accommodations. Asking sites to remove unbiased reviews. The animation also asks all guests to write positive reviews many times, I was approached with this request five times ....
In my situation, due to the FAULT of the HOTEL, there was a bay, they moved to another room, when moving, the towel card remained in the previous room. Yes, the hotel is not obliged, but still, knowing that the guest did not leave, but moved, and even through the fault of the hotel, return it to the guest. But they didn’t return it to me, while, as I found out later, these cards are not actually accounted for, many renting a number leave them for a swim, and then they either give it up or not. Friends didn't give up.

Comrade from the reception ...Oh ...He absolutely does not know how to behave with guests, is not restrained, rude, rude (Harry Fawzy). I approached him with a problem, he did not listen, although at first I wanted to talk to the guest relay, he immediately demanded 10 dollars, banging his open palm on the table with one phrase give 10 dollars -))). He spoke calmly and did not raise his voice.
Ok, I gave 10 dollars, but in my situation, taking into account the fault of the hotel for the move, which served as the reason for leaving the room, the approach is still different in client-oriented hotels. But he really didn’t like that I politely wanted to discuss the problem and he began to demand to pay him more money - several tens of pounds, smiling in his face and saying that since you didn’t immediately give $ 10, then here’s a printout of what the security deposit ...pounds and, in his opinion, $ 10 will not be enough (at the same time, he CORRECTED the security deposit in the Word printout, increasing it from the one that was originally indicated in the check-in printout. ). They have developed professional measures to deal with guests. He lagged behind only when I said that I had no pounds, let him return my money, I'll go and exchange it and give him as many pounds as he wants. Such behavior from the outside was ugly and disgusting, it felt like it was an Egyptian bazaar or a rooming house.
There was no conflict on my part, there was an attempt to politely and calmly sort out the situation. They are used to the defenselessness of tourists, that they can be rude and they will not get anything for it ...He told me so. That the tourist is leaving. powerless, without consequences ....So be careful, by the way, I was additionally told that in case of any loss from the room, they do not take any measures. Only the safe. They don't even understand or check. It has its own mafia and a separate guest business, it can lead, or maybe not.