The hotel is just awful!

Written: 29 january 2020
Travel time: 18 — 25 january 2020
I'll start like everyone else, we chose the hotel for the price, the reviews were different. The hotel has 5 stars, but I wouldn't even give it 3! Before that, I rested at 4! We arrived at the hotel at 7 am, the guide on the bus warned that without $ 10 they would not be settled, which they did, we were settled last (of course). The staff is terrible, they didn't even hide their dislike.
Of the benefits: the staff speaks Russian, there are many Russians in the hotel, for whom it is good, for whom it is not.
The room was given a shabby, very old, with a fungus, towels and bedding were terribly dirty, on the third day they asked to change, the old towels were taken away, they did not bring new ones. + they also stole $20 on the third day from the bag (but this is my fault, I didn’t take it to the safe). The food is just terrible: 1 type of beef, 1 type of chicken, 1 type of potato, rice, pasta and several types of salads with cucumbers and tomatoes, oak pastries, 7 types of cakes, but every day the same thing, coffee is disgusting and only for breakfast , for lunch and dinner only pineapple and orange juice (powder and water), you can still ask for soda, but it will be poured with a disgruntled face, there is some kind of alcohol (but I didn’t drink).

Animation is completely absent, all the work of the animator is to turn on Russian songs on the beach and invite to the disco for $ 5-10 (do not be fooled), there is nothing to do in the hotel itself, the aqua park is PAID - $ 5, the water is icy there (checked), there are NO heated pools, so we swam in the cold sea (winter is the same), there are no low tides, the entry into the sea is sandy, but this is not the merit of the hotel. The territory is really abandoned, there is a lot of garbage lying around, no one is watching the lawn, the only plus is a lot of palm trees.
I really regretted the money that I spent, despite the fact that we hurried and bought a tour on Friday, on Monday there was already a normal price for good hotels! Do not hurry!
Translated automatically from Russian. View original