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There are many things to write about this hotel. I will write only about two points - they are quite enough
There were 4 of us in the hotel, 3 of them were girls. We constantly experienced harassment from the service staff: cooks, waiters, cleaners and even management. The phrases “beautiful priest” and “I want you”, smacking lips, indecent gestures and “accidental” touches were heard in the wake. This was the case for all women. I not only experienced it on myself, but also observed it many times. As a result, I stopped walking in a bathing suit from the beach to the pool or to the room. One of the hotel managers just shrugged and said that they do not have time to find and train staff.
On the last day before leaving for dinner at the restaurant of the Daimond Hotel, a terrible incident occurred. We arrived an hour and a half before the end of dinner, occupied a table, a waiter approached us and began to demand to move to the other end of the hall.
On the side where we wanted to sit down, it was free and calm. On the other hand, the room was crowded with people, noisy, everyone was pushing. I replied that we wanted to dine here, in a quiet environment. To which the waiter said that then they would not give us appliances. I did not argue with him and went for the instruments myself. When we were about to sit down to eat, they began defiantly removing the appliances I had brought in front of our noses. Naturally, I demanded to put them back. The hotel employees started yelling at me and my friends, poking their fingers in the chest and pushing. I slapped the one of the waiters who pushed me in the chest (I want to remind you that I am a woman). Then she received a severe blow to the head. Further, according to eyewitnesses, not only my friends, he poured a box of cutlery on me and began to rush at me. I screamed a lot. I don't remember this - I had a short-term memory loss.
By the time the men ran up, this animal had been taken out of the hall. The hotel manager came up only after 40 minutes. He told us that, of course, hotel guests have the right to take any seats during the restaurant. The hotel management refused to call the police. And he said that he will deal with this case on his own. I was asked to go to the reception at Daimond in the morning. The next day we arrived there at 12.30. A Russian girl from Gest Relation immediately stated: “that of course we didn’t call any police. ” I asked what measures had been taken. She said "I don't know, it's still early". I asked to be connected to the manager - of course he was not there. The young lady offered to come at 13.00. Tk at 13.10 we had a transfer to the airport, we refused. I left a business card and offered to reply by mail. Naturally, no response was received.
The next morning after the blow, I began to have severe headaches and nausea.
Already in Moscow, he was diagnosed with a concussion.
The result of a week trip: $ 900 per person spent on a ticket, a spoiled mood and a concussion.
Welcome to Golden 5 Hotel Complex.. .
There were 4 of us in the hotel, 3 of them were girls. We constantly experienced harassment from the service staff: cooks, waiters, cleaners and even management. The phrases “beautiful priest” and “I want you”, smacking lips, indecent gestures and “accidental” touches were heard in the wake. This was the case for all women. I not only experienced it on myself, but also observed it many times. As a result, I stopped walking in a bathing suit from the beach to the pool or to the room. One of the hotel managers just shrugged and said that they do not have time to find and train staff.
On the last day before leaving for dinner at the restaurant of the Daimond Hotel, a terrible incident occurred. We arrived an hour and a half before the end of dinner, occupied a table, a waiter approached us and began to demand to move to the other end of the hall.
On the side where we wanted to sit down, it was free and calm. On the other hand, the room was crowded with people, noisy, everyone was pushing. I replied that we wanted to dine here, in a quiet environment. To which the waiter said that then they would not give us appliances. I did not argue with him and went for the instruments myself. When we were about to sit down to eat, they began defiantly removing the appliances I had brought in front of our noses. Naturally, I demanded to put them back. The hotel employees started yelling at me and my friends, poking their fingers in the chest and pushing. I slapped the one of the waiters who pushed me in the chest (I want to remind you that I am a woman). Then she received a severe blow to the head. Further, according to eyewitnesses, not only my friends, he poured a box of cutlery on me and began to rush at me. I screamed a lot. I don't remember this - I had a short-term memory loss.
By the time the men ran up, this animal had been taken out of the hall. The hotel manager came up only after 40 minutes. He told us that, of course, hotel guests have the right to take any seats during the restaurant. The hotel management refused to call the police. And he said that he will deal with this case on his own. I was asked to go to the reception at Daimond in the morning. The next day we arrived there at 12.30. A Russian girl from Gest Relation immediately stated: “that of course we didn’t call any police. ” I asked what measures had been taken. She said "I don't know, it's still early". I asked to be connected to the manager - of course he was not there. The young lady offered to come at 13.00. Tk at 13.10 we had a transfer to the airport, we refused. I left a business card and offered to reply by mail. Naturally, no response was received.
The next morning after the blow, I began to have severe headaches and nausea.
Already in Moscow, he was diagnosed with a concussion.
The result of a week trip: $ 900 per person spent on a ticket, a spoiled mood and a concussion.
Welcome to Golden 5 Hotel Complex.. .
Translated automatically from Russian. View original
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