Great hotel for families

Written: 9 november 2021
Travel time: 1 — 7 november 2021
Who does the author recommend the hotel to?: For a relaxing holiday; For families with children
Your rating of this hotel:
8.0
from 10
Hotel ratings by criteria:
Rooms: 7.0
Service: 8.0
Cleanliness: 8.0
Food: 8.0
Amenities: 9.0
This year, our family's vacation fell in November, so the usual summer vacation destinations (Turkey, Greece, Spain) have disappeared and a new one for us has been determined - Egypt.
Since we did not know what to expect, we outlined the budget for our vacation - no more than $ 1.500 for 3 adults.
We began to choose and were surprised to find out that due to the establishment of the minimum cost of tours by the Egyptian government and the opening of Egypt for Russians, prices jumped a lot. Accordingly, hotels in our price segment have decreased and, having studied all the offers, we chose Desert Rose in Hurghada. And they didn't fail! I liked the hotel very much.

The tour was bought, as usual, from the Niko-tour travel agency. Natalya Zaviryukha and the manager work simply. Big thanks to them for everything! Before the trip, we filled out all the documents (health declaration, migration cards) and registration for flights. Apart from rest, there was nothing to worry about)

We arrived at the hotel at 18, so there were no problems with the check-in.
So, why did you like the hotel:
1. Service. The entire staff is very friendly and attentive. Everyone greets and smiles. For 7 days we saw 2-3 unfriendly waiters, but they were not counted, because everyone has bad days. All requests were responded to promptly.
2. Nutrition. After reading reviews about holidays in Egypt, they collected a bunch of medicines and waited for poisoning. The first day was even asked not to add ice to drinks. Then they waved their hands and relaxed. Consumed: ice, tea, juices, wine, beer. There were no problems with the stomach.
The food is delicious and, most importantly, around the clock.
There are 6 organized in the main restaurant! ! Meals In addition to breakfast, lunch and dinner, there are also early breakfasts, late dinners and light snacks at night. Three bars serve snacks throughout the day. The worst of all happens from 18:00 to 18:30. They don't feed! This forces vacationers to line up in a long line in front of the restaurant.
People's love for queues is a mystery to me. Literally on the 19th, the entrance to the restaurant is free, and we never had any problems finding a free table.
The food is delicious. There is always something to choose from. In Turkey, the choice of dishes is larger, but usually there is a lot of everything inedible, filled with tomato or mayonnaise. Everything we've tried at Desert Rose has been great.
3. A la cart restaurants. Continuing on the topic of nutrition. The hotel has 4 a la carte restaurants. Three of them can be visited for free: Lebanese, Mexican and fish (Italian - for money). We have visited everyone.
Fishy - nothing. According to reviews, a more or less tasty plate of assorted dishes for an additional fee of $ 20. They give "sea bass" for free, which is very similar to pangasius (I cook sea bass at home regularly. Doesn't look like it).
Mexican - interesting, but not impressed. The food is ordinary.

Lebanese is love! Delicious and atmospheric. The appetizers, rice, grilled platter are very well prepared and the desserts are just delicious.
4. Territory.
In one of the reviews I read that a large area is a disadvantage of the hotel. In my opinion, this is a huge advantage. Many green, cozy places, alleys that are pleasant to walk along, locations for meeting sunrise and sunset. We were delighted.
5. Beach-sea-pools. The hotel has three swimming pools and an artificial sea lagoon. We didn't swim with them. They chose the open sea for themselves. Here the event is desirable in corals, because there are many stones. The reef is not very bright, but there are a lot of fish. We saw surgeons, and parrots, and butterflies, and many others.
6. Number. We knew that the hotel rooms were old and out of repair. Before choosing a hotel, we saw a lot of photos and videos. So we were ready. We were settled in the 1st building near the reception building. The rooms are really old. And on the first day, all the shortcomings hurt the eye: yellow seams between the tiles, dull plumbing, ancient wooden furniture.
But the next day, we didn't notice any of that.
Most importantly, the room was spacious and clean, with crisp white bedding and towels. We were comfortable in it. Cleaned every day, brought drinking water, sodas and juices.
7. Entertainment. Animation all day. We did not participate in it, but we saw other vacationers dancing, playing sports and doing yoga. In the evening, you can choose between a show program in the amphitheater, live music in the Soda Club or a lounge atmosphere in the Tropicana bar. We almost always settled on the latter option. Once a week, a Cuban party is organized on the beach; on Saturdays, a saxophonist plays in the Tropicana bar. Were there, and there - it was very good.

General impression. The hotel is very good. At the same time, the more you relax, the more you like it. I will definitely recommend him to family and friends.
During the rest, there was one negative moment that was not related to the hotel - the hotel guide of the JoinUp partner company - Sun international.

Of course, we have heard a lot about the "divorces" of tourists by hotel guides. We organize excursions in Turkey and Greece on our own. But Egypt was new to us, and the guide Hassad offered really good conditions. Yes, more expensive than on the Internet, but not by much and with a quality guarantee. We bought a yacht tour and a motorcycle safari from him. As a result, the sea excursion program did not include Paradise Island (although they promised), and you can’t ride ATVs together and change (they paid extra on the spot to ride normally). During the motorcycle safari, they met a family who demanded a refund, because the program also did not match what the Sun International guide at the Albatros Aqua Blue hotel promised them. That is, the problem is not in the hotel, but in the host company.
We have already left Luxor by booking a tour via the Internet.
Twice cheaper than a hotel with good quality service and organization.
But the worst thing is that this same guide sold us seven 9 GB cards, which actually had 4 GB. ! I know that it was necessary to buy more at the airport, but did not have time. At the same time, they were ready for a subscription, but not for fraud.
Recommendation. Never buy anything from hotel guides!!

In general, we had a great rest! The negative from the dishonesty of the guides was compensated by unforgettable impressions and good mood.
Translated automatically from Russian. View original