Your rating of this hotel:
7.0
from 10
Hotel ratings by criteria:
Rooms:
5.0
Service:
7.0
Cleanliness:
10.0
Food:
9.0
Amenities:
10.0
The three of us went to rest with my husband and mother, I am writing a review with fresh emotions.
We stopped at the hotel of the Albatros chain, as we heard about the high level of this chain.
So, in order.
It's very close to the airport which is a definite plus. All the people from our bus settled in the Albatros Aquapark, they didn’t even go, they didn’t take anyone else.
We arrived in a big kagal of hours at 19:00, it was already dark, at the reception they handed out questionnaires for settlement, it was really dark in the lobby to fill them out. They handed over the questionnaires, they said to wait, but it's better to go to dinner. But we are accustomed to settle first, and then relax, eat and celebrate the arrival.
Due to the large number of people in the settlement there was a slight delay, the suitcases were taken from us, the people sat on the sofas in the lobby or went to dinner. When they gave out the keys to the room and cards for towels, they didn’t really explain anything, we asked what floor our room was on, they said on the first one) Then they told everyone to go outside, there the porter loaded the suitcases onto a multi-storey cart, people with children tired after the flight were nervous , that they settled for a long time, they asked to give the suitcase and they themselves would go to settle, but they were told to wait. Then they said to follow the porter to the building, where he stayed to fiddle with suitcases, and the people fled to their numbers, when asked in which direction our room was, the porter waved his hand: "there", in the end we ran around the entire first floor, the room was on the second )) In all the simpler hotels, they escorted us to the room and showed us where at least in a nutshell, so we were a little surprised by such a settlement.
But further - more. The room turned out to be spacious, although a bit tired, we read that some of the rooms were renovated during the quarantine, but, apparently, we were not lucky. The room was cleaned, there was 1 double bed and 1 single bed, as we wanted. But in the room there were 2 cups and 2 sets of towels, 2 bottles of water, a set of tea and sugar, no shampoos, no conditioners, no shower gels. It's good that there were wall-mounted liquid soap dispensers near the sink and in the shower. There was no curtain or door in the shower, just a niche, but I read in the reviews that they have it in all rooms. But the saddest thing is that most of the equipment did not work - the TV did not work, it did not turn on either from the remote control or from the monitor, the batteries in the remote control were melted and shattered, the refrigerator did not work, the built-in air conditioner, although it turned on, did not react to temperature switching - always the number was 30, if at least 25 was the default, then okay)
Kettle, thank God, worked, hair dryer too. The balcony is nice, with sliding doors, with wicker chairs and a table, a normal view of the patio with palm trees and most importantly - a folding dryer on the balcony, very convenient. There are more than enough bedside tables in the room, a spacious closet, a sufficient number of hangers, a safe in the closet, but we did not use it. Time passed, we were waiting for our suitcase, later the porter came, listened absentmindedly about the breakdowns and missing sets of towels, cups, and left without waiting for a tip. We are accustomed to accepting a room and immediately declaring breakdowns and shortages so that there are no problems and charges during check-out.
Then we went to dinner - everything is fine! Large restaurant, grilled beef, chicken, fish, squid, vegetables, side dishes, delicious dry wine, fruit: orange, grapefruit, melon, dates and awesome guava. Desserts are also in stock, but we are not on these cases. On the day of our arrival, a girl played the electric violin, very cool. We were aware that after sunset they were not allowed to swim in the sea, but we wanted to at least see it on the day of arrival, wet our feet - such a tradition - but the guard did not even let us into the territory of Albatros Beach, on which our beach was located.
We decided that if after a long dinner we return to the room and everything (at least the TV) is fixed, we will pretend that this did not happen) But, unfortunately, no. We ran again to the reception, talked about the problems, we were told everything would be fine. Well, okay) We walked around the territory, it is huge, there are many pools, petunias and other flowers smell awesome, beautiful lighting, in general - romance.
Morning. Breakfast starts at 7 am, and it is certainly the most meager meal, as elsewhere. Somewhere at half past seven the cook comes and fries eggs in small frying pans on the street, you can ask with what additives you want scrambled eggs - very cool. Every breakfast also includes pancakes, boiled eggs, mashed potatoes, falafel, sausages, milk porridges, vegetables, fruits, sweet pastries, jams, all kinds of breakfast cereals, milk, yoghurts with and without additives.
IMPORTANT NOTE! There is NO normal coffee in the morning! We read that natural coffee is brewed at bars, but no one wrote that only from 10:00 in the morning. In the early morning you want to cheer up with a normal coffee with morning scrambled eggs, but it won’t work, the main restaurant has tasteless instant coffee, there is also tea, cocoa, juices. If they had known, they would have taken ground from home with them.
Then there was a meeting with the guide. We wanted not to go or to go without my mother so that there would be no unnecessary worries) Guide Issa from the Anex tour. He gathered everyone in a room with chairs, and for more than an hour he broadcast in the style of an American charismatic preacher)) Standard scarecrows, pushing through on excursions that are 1.5 times more expensive and quite a bit of useful information that we already knew about. His assistant handed out questionnaires, not everyone took them. After his "performance", my mother hinted at help with the number, because the reception ignores us. Issa said he would help only after filling out the questionnaire. After reading the questionnaire, we saw that this is an application form for excursions and now a hard push will begin, in which we are not interested. We returned to the room, everything was the same as before, a little depressed.
Looking ahead, the next day, March 8, Issa caught us in the lobby and hissed: "You didn't submit your forms, so you'll get to the airport yourself! " Well, thank you, and you, since March 8, Issa!
I never advise anyone to go to these meetings with a hotel guide, you will not get anything but negative emotions there, a maximum of neutral (if you're lucky).
Desperate, for the umpteenth time we went to the reception, they said that we want to move to another room, with a working refrigerator, TV and air conditioning. We were told - excellent, just come at 14:00, we can’t move you earlier, such are the rules. OK.
We took beach towels by the pool according to the cards and went to the sea. The path to the sea across the road through the territory of a very beautiful hotel Albatros Beach. Everywhere you look, the eye rejoices. Very beautiful palm tree. Also flowers, swimming pools. It's nice to walk around this place. There is a shuttle, but we never used it. The sea is awesome, transparent, soft sand, comfortable sun loungers with mattresses, straw umbrellas and live palm trees, which also provide some shade, wind protection, there are sun lounger beds with canopies, all for free.
A huge plus - the bar on the beach is free for our hotel too, far from being the case in all fours, it works from 10:00, it serves about 5 hotels, so there is almost always a queue, but they try to work quickly. Toilets at the bar are clean, showers to wash off the sand and sea water on the beach, dressing rooms with mirrors (! ) And tables. On the beach, lifeguards keep order, and whistle a little if someone swims behind the buoys or swims in the wrong place. To the left of the beach there is a wild beach and a pier, you can see fish, sea urchins.
We returned for lunch (starts at 12:30), everything is ok, lunch is like dinner, in principle, still delicious mashed soups and transparent on the broth, they do something new on the grill every day, as well as a separate chef who makes you pasta with different additives. In less than 9 days of rest, twice there were king prawns, twice duck, squid every or almost every day, chicken and beef in different variations, once they gave tobacco chicken and once a turkey.
.
Running into the room after lunch, we found some changes in the room, there were already 3 sets of towels, then, after knocking, the employee came in, asked about problems, ran and brought cups, a bunch of shampoos, conditioners, gels, toilet paper, changed the panel on the air conditioner with us, changed the remote control, the refrigerator said he would fix "his friend" in the very near future. They gave him a Ukrainian chocolate bar, he was very happy, and then during the rest, when he met us, greeted us and asked if everything was fine with us.
Well, after lunch we went to the heated pool, changed our minds about moving) The first couple of days we rested in the afternoon on a small pool near our hotel, and then during the rest we found 2 more heated pools, although everyone wrote that there were only 2 of them. the best one is the average pool with built in Melody bar and built in jacuzzis. Pools, like the sea after 17:00 - finish.
In general, the refrigerator was also repaired and the mood has already begun to improve.
The rest of the holiday passed without incident, had a great time. The staff constantly, even at night, cleaned the territory, the bartenders and kitchen workers were friendly, poured drinks into disposable cups, but if you ask, they will pour them into a glass one, especially if you have been relaxing here for more than a day. Experienced tourists went with their thermo mugs or souvenir plastic glasses, whoever was into what, at the request of the bartenders poured drinks to the brim. The room was cleaned every day, three times they left a chocolate bar, twisted funny swans from blankets and bedspreads, brought some water, replenished a box of tea in the room.
From the animation there was zumba, aqua aerobics, different types of aerobics throughout the day, there was a performance twice near our main bar - an electric violin and the singer sang all sorts of Italian romances, all the main movement was on the territory of Aqua Blue, we went to a fire show and acrobat show. There is also a chic fitness room, but only in slippers you will not be allowed in, you need shoes that fix the foot.
We went on excursions with the travel agency Neil Voyage - the service is simply beyond praise, and the prices are the lowest. My husband and I went on an excursion "VIP Paradise Island with Umbrellas" - sailing on a yacht, banana, tablet, snorkeling, landing on a wonderful island for 2 hours, lunch on a yacht, we liked it very much, we swam with a mask and snorkel for the first time, we saw a lot of beautiful fish and living coral reef, unforgettable experience. Also, my husband himself went with the same travel agency to Cairo to the pyramids (I had already been to the pyramids a long time ago, I didn’t want to waste a day of rest) - I also really liked it, the organization of the trip was at the level.
On the last day of rest, everything went fine, in the morning we went to the sea, having previously packed our bags, then at 12 we were cut off bracelets at the reception and we handed over the bags to the storage room. Beach towels, we were told, can be handed over just before departure. For another half day, we used the hotel infrastructure, swimming pools, bars, restaurants, even without bracelets.
In general, the rest was a success, except for the troubles with the number.
Have a good holiday everyone!
We stopped at the hotel of the Albatros chain, as we heard about the high level of this chain.
So, in order.
It's very close to the airport which is a definite plus. All the people from our bus settled in the Albatros Aquapark, they didn’t even go, they didn’t take anyone else.
We arrived in a big kagal of hours at 19:00, it was already dark, at the reception they handed out questionnaires for settlement, it was really dark in the lobby to fill them out. They handed over the questionnaires, they said to wait, but it's better to go to dinner. But we are accustomed to settle first, and then relax, eat and celebrate the arrival.
Due to the large number of people in the settlement there was a slight delay, the suitcases were taken from us, the people sat on the sofas in the lobby or went to dinner. When they gave out the keys to the room and cards for towels, they didn’t really explain anything, we asked what floor our room was on, they said on the first one) Then they told everyone to go outside, there the porter loaded the suitcases onto a multi-storey cart, people with children tired after the flight were nervous , that they settled for a long time, they asked to give the suitcase and they themselves would go to settle, but they were told to wait. Then they said to follow the porter to the building, where he stayed to fiddle with suitcases, and the people fled to their numbers, when asked in which direction our room was, the porter waved his hand: "there", in the end we ran around the entire first floor, the room was on the second )) In all the simpler hotels, they escorted us to the room and showed us where at least in a nutshell, so we were a little surprised by such a settlement.
But further - more. The room turned out to be spacious, although a bit tired, we read that some of the rooms were renovated during the quarantine, but, apparently, we were not lucky. The room was cleaned, there was 1 double bed and 1 single bed, as we wanted. But in the room there were 2 cups and 2 sets of towels, 2 bottles of water, a set of tea and sugar, no shampoos, no conditioners, no shower gels. It's good that there were wall-mounted liquid soap dispensers near the sink and in the shower. There was no curtain or door in the shower, just a niche, but I read in the reviews that they have it in all rooms. But the saddest thing is that most of the equipment did not work - the TV did not work, it did not turn on either from the remote control or from the monitor, the batteries in the remote control were melted and shattered, the refrigerator did not work, the built-in air conditioner, although it turned on, did not react to temperature switching - always the number was 30, if at least 25 was the default, then okay)
Kettle, thank God, worked, hair dryer too. The balcony is nice, with sliding doors, with wicker chairs and a table, a normal view of the patio with palm trees and most importantly - a folding dryer on the balcony, very convenient. There are more than enough bedside tables in the room, a spacious closet, a sufficient number of hangers, a safe in the closet, but we did not use it. Time passed, we were waiting for our suitcase, later the porter came, listened absentmindedly about the breakdowns and missing sets of towels, cups, and left without waiting for a tip. We are accustomed to accepting a room and immediately declaring breakdowns and shortages so that there are no problems and charges during check-out.
Then we went to dinner - everything is fine! Large restaurant, grilled beef, chicken, fish, squid, vegetables, side dishes, delicious dry wine, fruit: orange, grapefruit, melon, dates and awesome guava. Desserts are also in stock, but we are not on these cases. On the day of our arrival, a girl played the electric violin, very cool. We were aware that after sunset they were not allowed to swim in the sea, but we wanted to at least see it on the day of arrival, wet our feet - such a tradition - but the guard did not even let us into the territory of Albatros Beach, on which our beach was located.
We decided that if after a long dinner we return to the room and everything (at least the TV) is fixed, we will pretend that this did not happen) But, unfortunately, no. We ran again to the reception, talked about the problems, we were told everything would be fine. Well, okay) We walked around the territory, it is huge, there are many pools, petunias and other flowers smell awesome, beautiful lighting, in general - romance.
Morning. Breakfast starts at 7 am, and it is certainly the most meager meal, as elsewhere. Somewhere at half past seven the cook comes and fries eggs in small frying pans on the street, you can ask with what additives you want scrambled eggs - very cool. Every breakfast also includes pancakes, boiled eggs, mashed potatoes, falafel, sausages, milk porridges, vegetables, fruits, sweet pastries, jams, all kinds of breakfast cereals, milk, yoghurts with and without additives.
IMPORTANT NOTE! There is NO normal coffee in the morning! We read that natural coffee is brewed at bars, but no one wrote that only from 10:00 in the morning. In the early morning you want to cheer up with a normal coffee with morning scrambled eggs, but it won’t work, the main restaurant has tasteless instant coffee, there is also tea, cocoa, juices. If they had known, they would have taken ground from home with them.
Then there was a meeting with the guide. We wanted not to go or to go without my mother so that there would be no unnecessary worries) Guide Issa from the Anex tour. He gathered everyone in a room with chairs, and for more than an hour he broadcast in the style of an American charismatic preacher)) Standard scarecrows, pushing through on excursions that are 1.5 times more expensive and quite a bit of useful information that we already knew about. His assistant handed out questionnaires, not everyone took them. After his "performance", my mother hinted at help with the number, because the reception ignores us. Issa said he would help only after filling out the questionnaire. After reading the questionnaire, we saw that this is an application form for excursions and now a hard push will begin, in which we are not interested. We returned to the room, everything was the same as before, a little depressed.
Looking ahead, the next day, March 8, Issa caught us in the lobby and hissed: "You didn't submit your forms, so you'll get to the airport yourself! " Well, thank you, and you, since March 8, Issa!
I never advise anyone to go to these meetings with a hotel guide, you will not get anything but negative emotions there, a maximum of neutral (if you're lucky).
Desperate, for the umpteenth time we went to the reception, they said that we want to move to another room, with a working refrigerator, TV and air conditioning. We were told - excellent, just come at 14:00, we can’t move you earlier, such are the rules. OK.
We took beach towels by the pool according to the cards and went to the sea. The path to the sea across the road through the territory of a very beautiful hotel Albatros Beach. Everywhere you look, the eye rejoices. Very beautiful palm tree. Also flowers, swimming pools. It's nice to walk around this place. There is a shuttle, but we never used it. The sea is awesome, transparent, soft sand, comfortable sun loungers with mattresses, straw umbrellas and live palm trees, which also provide some shade, wind protection, there are sun lounger beds with canopies, all for free.
A huge plus - the bar on the beach is free for our hotel too, far from being the case in all fours, it works from 10:00, it serves about 5 hotels, so there is almost always a queue, but they try to work quickly. Toilets at the bar are clean, showers to wash off the sand and sea water on the beach, dressing rooms with mirrors (! ) And tables. On the beach, lifeguards keep order, and whistle a little if someone swims behind the buoys or swims in the wrong place. To the left of the beach there is a wild beach and a pier, you can see fish, sea urchins.
We returned for lunch (starts at 12:30), everything is ok, lunch is like dinner, in principle, still delicious mashed soups and transparent on the broth, they do something new on the grill every day, as well as a separate chef who makes you pasta with different additives. In less than 9 days of rest, twice there were king prawns, twice duck, squid every or almost every day, chicken and beef in different variations, once they gave tobacco chicken and once a turkey.
.
Running into the room after lunch, we found some changes in the room, there were already 3 sets of towels, then, after knocking, the employee came in, asked about problems, ran and brought cups, a bunch of shampoos, conditioners, gels, toilet paper, changed the panel on the air conditioner with us, changed the remote control, the refrigerator said he would fix "his friend" in the very near future. They gave him a Ukrainian chocolate bar, he was very happy, and then during the rest, when he met us, greeted us and asked if everything was fine with us.
Well, after lunch we went to the heated pool, changed our minds about moving) The first couple of days we rested in the afternoon on a small pool near our hotel, and then during the rest we found 2 more heated pools, although everyone wrote that there were only 2 of them. the best one is the average pool with built in Melody bar and built in jacuzzis. Pools, like the sea after 17:00 - finish.
In general, the refrigerator was also repaired and the mood has already begun to improve.
The rest of the holiday passed without incident, had a great time. The staff constantly, even at night, cleaned the territory, the bartenders and kitchen workers were friendly, poured drinks into disposable cups, but if you ask, they will pour them into a glass one, especially if you have been relaxing here for more than a day. Experienced tourists went with their thermo mugs or souvenir plastic glasses, whoever was into what, at the request of the bartenders poured drinks to the brim. The room was cleaned every day, three times they left a chocolate bar, twisted funny swans from blankets and bedspreads, brought some water, replenished a box of tea in the room.
From the animation there was zumba, aqua aerobics, different types of aerobics throughout the day, there was a performance twice near our main bar - an electric violin and the singer sang all sorts of Italian romances, all the main movement was on the territory of Aqua Blue, we went to a fire show and acrobat show. There is also a chic fitness room, but only in slippers you will not be allowed in, you need shoes that fix the foot.
We went on excursions with the travel agency Neil Voyage - the service is simply beyond praise, and the prices are the lowest. My husband and I went on an excursion "VIP Paradise Island with Umbrellas" - sailing on a yacht, banana, tablet, snorkeling, landing on a wonderful island for 2 hours, lunch on a yacht, we liked it very much, we swam with a mask and snorkel for the first time, we saw a lot of beautiful fish and living coral reef, unforgettable experience. Also, my husband himself went with the same travel agency to Cairo to the pyramids (I had already been to the pyramids a long time ago, I didn’t want to waste a day of rest) - I also really liked it, the organization of the trip was at the level.
On the last day of rest, everything went fine, in the morning we went to the sea, having previously packed our bags, then at 12 we were cut off bracelets at the reception and we handed over the bags to the storage room. Beach towels, we were told, can be handed over just before departure. For another half day, we used the hotel infrastructure, swimming pools, bars, restaurants, even without bracelets.
In general, the rest was a success, except for the troubles with the number.
Have a good holiday everyone!
Translated automatically from Russian. View original
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