Хотелось написать много хорошо, но... I wanted to write a lot, but...

Let's start from the very beginning, we arrived at the hotel with a pre-paid Diamond Club privilege. Unfortunately, no one was waiting for us (((we stood in the check-in queue for about 20 minutes, the boy received our passports and entered our data and was pleasantly surprised that we had that privilege, and now they put us in a car and take us to another reception and start registering I forgot to say - no one in the hotel speaks Russian and this is a big problem. Here they put bracelets on us and again we are in the car, rushing to the room. We are given a hotel map and the phone number of our concierge Pedro.

It seems like a good start))), but not. Pedro came to us, spoke to his daughter in English, agreed to write to WhatsApp and that's all, guys, rest. Then, every day, the concierge sent us a WhatsApp animation schedule and the name of the restaurant where we should come for dinner. And that's it, that's all concierge services.

In general, the hotel is very pleasant, not very green, but the ocean is wonderful, the food is 5+, the animation is good, but I repeat, not a word in Russian.

I forgot to write about the mini bar, can you imagine, they forgot to replenish it, very strange. Well, the highlight on the cake, at check-out, we are picked up by a bus to the airport at 16:20, but our wonderful concierge picked us up at 13:00, and we told him in advance that we had a late check-out, he answered no, that’s not possible! !! ! Like this! We are now sitting for 3 hours ((((Summing up, the rest was still a success and my advice is not to pay for the services of the Diamond Club - a waste of money, the hotel works great anyway, and if you stick a tip, then you will be the richest white and will be glad to see you and so no privileges.