hotel sucks

Written: 23 march 2010
Travel time: 5 — 19 march 2010
Who does the author recommend the hotel to?: For a relaxing holiday
Review of the Dominican Republic and the hotel.
Third world country. It's hard to find civilization here.
The airport - the first thing that surprised me was the walking distance from the plane to the terminal 200 meters. you with all things have to drag around the platform.
The second thing that angered me was when the customs took away the products (cheese and sausage) bought and sealed in the DutyFree of Paris. As it turned out, food cannot be imported into the Dominican Republic.
The Dominican people are very slow and not obligatory. If you asked for something, 90% of them will forget about your request. With 3-4 times you will be able to interrogate what you want. They very successfully attribute their negligence to slowness and optionality. This applies to absolutely everything - hotels, excursions, etc.

We arrived at the Majestic Colony 5 * hotel, unfortunately we didn’t choose the hotel much, according to reviews on the Internet, the hotel and the country should have been a fairy tale. In reality, it turned out to be the opposite.
The hotel is not 5 *, but rather 3 * and that is not the best. The room was chosen junior suit, as it turned out it was a regular standard room. The furniture in the hotel dates back to the time of Columbus. The bed is hard, sleeping with a bad back is not pleasant. They put a mattress pad on the bed for us to make it softer, but for this they pushed 2 beds together, because. for one bed the cape is large, and for two it is small.
The hotel has an all-inclusive food system - the same as in Turkey. A bracelet of a certain color is hung on your hand (the attitude of the staff towards you depends on this). But Turkey does not end there.
The hotel turned out to be overcrowded: 60% Canadians, 20% Americans, the rest are Europeans, not many of us.
The territory of the hotel is very large, but there is not enough space + illiterate layout. To get towels, you need to walk 200 meters in one direction, and it turns out that there are no towels, they are over. So you go 3-4 times a day for towels. When you want to hand over towels, there may not be coupons.
Sun beds - if you managed to get a towel, then finding a free sunbed at 9 am is a rarity. The audacity of Canadians is greater than the Germans in Turkey, the same people occupy sunbeds both on the beach and near the pool. There are free sun beds, but they are usually broken. Plastic beds without additional mattresses as in Turkey.
Swimming pool - there are two of them: one for children (0.47m), the second "adult" (1.15m), both are not heated. Diving into such a pool from the side is not possible. Swimming in bad weather is cold.

The beach is good sand, but the Dominicans only remove large rubbish (plastic cups) and the one that is visible. A pile of small debris: cigarette butts, plastic straws, pushpins, broken glass, a lot of things can be found in the sand. On the beach there are umbrellas covered with palm branches, + palm trees create shade, but there are not enough umbrellas or palm trees to hide from the sun, you have to lie very close to each other.
There were 3 showers on the beach that did not work for 7 days.
Food - at first it seemed that the food was good, but in 14 days they got tired of their kitchen. Unfortunately the performance of the waiters is terrible. You ask to bring drinks, they forget about them, you wait 5-10-15 minutes, you remind them of drinks, everything is useless. The only thing they do quickly is I clean the dishes, I didn’t have time to go for dessert, your table was cleaned and new people were put there. They clean up so quickly and not carefully that they managed to throw a silver baby spoon into the trash, which they never found. There are not enough high chairs for the whole dining room 5-6 chairs. In recent days, they have become so insolent that they took the highchair right from under the child.
Cleaning of the territory takes place in the morning: they wash the floors with a product, after which the floor becomes slippery, like ice. A sign that the floor is wet is placed on one side - usually at the beginning of the corridor, but you go from the other end. Me, wife and child fell.
There were supposed to be slippers in the room, but they weren't there when we arrived. We asked for 7 days to bring slippers to us, when they were brought they turned out to be very slippery and it was dangerous to walk in them.
Internet - costs $10 per day, plus another $10 deposit for an Internet cable. The 30 cm cable is no longer available.
SPA - we went to the Turkish sauna, the hammam was barely warm, we decided to go to the Finnish sauna, but even there the temperature did not rise above 75 degrees.
Tipping at the hotel was basically not given, there was nothing to give. They forgot to bring us champagne (alc. 6%) upon arrival, they brought it to friends. Drinks in bars are diluted with water before your eyes. Although we do not use, it was clearly visible. Suddenly, you may run out of mint, but for a Canadian in a minute, it will be found.

There are no lifeguards on the beaches and pools. For small children in the pool, no one is watching at all. There is nothing for children to do there. The babysitting service costs $15/hour, but they did not dare to entrust the child. Even if you write a complaint about the staff, then all the staff will ignore you, we know. wrote a complaint on the penultimate day.
Impressions about the Dominican Republic are negative, was it worth it to fly with a child for 17 hours with transfers in order to get a quality of service worse than Turkey, no. My friends and I, with whom we rested, have not been resting in Turkey and Egypt for a long time. the level of service is very low. Now the Dominican Republic has been added to their list. True, if you really want to see the Dominican Republic and you are not afraid of their slowness, choose hotels where not all inclusive, and cost more than $ 300-400 per day / double room. Our cost for the hotel alone was ~$220 per night/double room. At such prices, you can relax both in Europe and in Asia, because. flights are cheaper.
Translated automatically from Russian. View original