Скитания по случаю Нового года и собственного Юбилея Wanderings on the occasion of the New Year and our own Anniversary

The hotel was chosen for a long time. The tour was booked back in October. And what a disappointment it was that the tour operator Anex Tour, without explaining the reasons, brought us to another hotel (Magestiс Colonial), where, oddly enough, they were waiting for us. The accompanying guide left us alone with our problems and left. On December 31, there was no one to talk to. They settled in a room that was not at all the one that was paid for. Wet linen, old furniture, insects. And at the reception they claim that their hotel is of a higher class than the one stated in the voucher. After long scandals and the intervention of the hotel guide from Anex Alexander, we were moved to another room. But he wasn't much better. Everything is almost the same. Vacation was ruined as soon as it started.

Cleaning in the room is symbolic, although bed linen and towels were changed daily, drinks at the bar, coffee were replenished daily. Bed linen is damp. The cuisine in the restaurant is mediocre, the declared seafood was only on January 6th.

Attempts to settle the issue of accommodation, even with a hotel guide at the reception, were unsuccessful. And only after an angry review of the hotel was posted on TripAdvisor on January 5, the administration apologized and moved us to the neighboring Majestiс Elegance hotel. But that's another story, a review of this hotel separately. The second part of the holiday went well. Separate words of gratitude to the hotel guide Alexander: for his help in solving the problems that have arisen and for the wonderful excursions.

I do not recommend using the services of Anex Tour. The flight is terrible (Azur Air Ukraine). There is very little space on the plane, it is uncomfortable, some passengers flew standing up out of hopelessness, some slept on the floor in the aisles near the exits, the flight attendants do not care, the toilets are dirty, often there is even no paper. It seems that their main task is to board, disembark, feed and that's it. What deserves respect is the skill of the pilots (takeoff, landing, flight).