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This was our first and hopefully last trip to the Dominican Republic. It's a pity that we chose the iIberostar Bovaro hotel. I am sure that if we had chosen another, then perhaps we would have liked this country, its beaches, sand and sun. I hope my review will help many tourists make the right choice and not ruin such an expensive trip.
I'll start with the fact that we arrived at Punta Cana airport with my husband and 18 month old child in early February 2010. We stood for 2 and a half hours to pass the control. Upon arrival at the hotel, we were given a room next to the casino and restaurants. We previously wrote to them that we were traveling with a child and asked them not to do this. The room has 2 beds even though we asked for one. When asked to change the room, we were told to come tomorrow. And here the incredible began. It turns out that the reception simply does not give a damn about you and until you give a bribe they will not even look at you. we went like this for 2 days. That is, the bags have not been unpacked for 3 days and this is with a small child. cleaning staff is rude. When checking out, she grabbed my hand and insisted that I write a good review for her, but not at all in a correct request, but in the form of almost threats. To be honest, I was afraid that if I didn’t write, I might get at least a couple of unpleasant words in the back.
so on the 3rd day, after 5 requests and a decent bribe at the reception, we were even moved to a room closer to the pool and away from music and entertainment. Hooray. The room was normal. everything worked fine.

Food.
My God, I've never eaten such slops in my life. The husband got poisoned on the first day, the child had a slight stomach upset, but it's not as scary as the fact that this... you had to eat several times a day. half-baked omelet in the morning. oatmeal is not clear on what kind of milk it is cooked, plus it is completely liquid. yogurts are sour, sometimes you can see crawling flies on fruits. Potatoes are sour and watery. Crayfish look great but taste like they died a natural death 5 days ago then they were cooked. Drinks are all diluted with water, and it is not clear which one. I once decided and ordered a cappuccino. It was brought with curdled milk, when I showed it to the staff, they proved to me for another 5 minutes that this is exactly what I ordered. I didn't mind and just asked for a coffee with milk.
of course, everything was presented beautifully and looked appetizing, but when we took it and tried...... horror. of course, if you drink a lot of vodka, then what will you have to eat, but if not, then I sincerely do not advise you to go to this hotel. especially with children.
the tables in the pool restaurant are sticky, the service in all restaurants is disgusting. the staff does not speak English. At what he pretends to understand you, leaves and does not return.
Sea.
Great beach, great sand. That's the reason for my rating 2. although the sunbeds are dirty, the hotel is full and to score a good place under the sun, the husband ran out at 8 in the morning. Doesn't this remind you of anything? If you are going to go with a small child, then entering the water from this beach can be a little problematic, since 3 meters and deep plus there were always waves. our child was afraid, although he is accustomed to water. We have been taking him to the pool since 10 months.
Swimming pool.

We liked the pool because the entrance to it is shallow and our little one could enter the water by himself. This was one of the reasons for choosing this hotel, but then again: it was not cleaned properly. foaming mud was often seen, the bottom of the pool has multiple spalls. The water in the children's pool is ice cold.
At Punta Cana airport we were again kept for 3 hours. Then everyone with the children was kicked out into the street, into the hot sun at 2 o'clock in the afternoon for landing and waiting for something. This is where my patience ran out. Here I said that I would never go there again. it's not only a hotel, it's an airport too. They don't care about you, your kids, or your holidays.
I would like to add that we are far from spoiled for 5 or more star hotels. we have been twice in Egypt, Mexico and many other resorts, but we have not seen this yet.
Due to the fact that I am a more positive person, I read only good reviews, which is a pity.