Hotel STEP - Prague

Written: 14 january 2009
Travel time: 5 — 8 january 2009
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms: 7.0
Service: 3.0
Cleanliness: 6.0
Food: 8.0
Amenities: 7.0
Hotel "STEP" Czech Republic
1. The hotel is not bad in principle, BUT!! ! Climbing a steep iron trek to a height of about 25 meters (in front of the hotel) is not a pleasure. To the subway on foot, with the passage of the stairs for 10-15 minutes.
2. Feeding is average, but you can eat (although having ordered soup for lunch, they brought us soup from a bag with the addition of pieces of meat and pieces of bread "winded" that we did not finish for breakfast! ).

3. Service "soviet" - unobtrusive! Although the room was cleaned, the bed was not made and the linen was not changed (we lived for 3 days). Only towels. there was no price list for the minibar in the room (as it turned out, not only with us), for this reason, and indeed, we didn’t use the minibar, but when we left we were billed for 110 kroons for nuts and a MARS bar, which we allegedly ate and they constantly reported to us! !! ! The showdown with the administration only led to the fact that we were accused of eating everything ourselves and not wanting to pay, and that our company should pay for us, and they all work honestly !! ! And we also found out that our maid's name was Christina. I had to pay in order to avoid an international scandal and in order not to detain a group that was already sitting on the bus for departure from the hotel.
PS Some people lost their personal belongings in the hotel. !! ! (albeit on trifles) so I don’t want to go to this hotel anymore and I don’t advise everyone!
Sincerely,
Timonin Andrey Borisovich
Translated automatically from Russian. View original