ужасный отель, особенно питание terrible hotel especially the food

I want to tell you about our stay at the Krivan Hotel in Karlovy Vary.
We were received very well at check-in. Although my mother was with a rollator, they gave me a room with stairs. The next day, at our request, we were given a room without stairs.
The doctor gave the procedure. The doctor's name was Sonya. Very knowledgeable and good doctor.
The procedures were done on time and with high quality.
But the food is terrible.
There was only black tea for breakfast. Me monotonous and not tasty. Salads 3 times a day are the same. No choice of salads.
Until one woman made a scandal there, there was no fruit on the table.
My mom has diabetes and can't drink fruit tea.
They asked for black tea.
In response, we received an answer from the waitress that we do not have time to bring you black tea.
We ordered dumplings for dinner.
They brought it is not clear what.
A type of vegetable stew that is boiled and sour. It was simply impossible to eat.
In general, we were not satisfied with the food.

For cleaning the room.
The cleaning lady came in, opened the door and looked and said that everything is clean and you don’t need to clean up and went.
The next day, she dropped in again to clean up.
She said again that you are clean.
I showed her that I need to vacuum a little near the bed. She skewed without saying anything and in 2 minutes vacuumed the entire room.
The bed is changed 1 time in 7 days.
Towel 3 times a week.
This is not only our subjective opinion but also the opinion of many people.
We will not eat here again and will not advise anyone to go there.

Best wishes.

Victoria.