Возможно только проживание в данном отеле. It is only possible to stay in this hotel.

We purchased a ticket through an intermediary from the Biblioglobus tour operator to the Pola Costa Beach Hotel 3 * Cyprus Protaras from 10/25/18 to 10/31/18. there has never been a more disgusting holiday, although we are resting in Cyprus for the sixth time. We also took breakfast and dinner. We arrived at the hotel at 5.30 in the morning, there was nowhere to sit at all, because it was raining heavily and everything around was damp and wet. One sofa with a sign - "only for administration. " They gave out the key to the toilet in the basement with gestures and offered to change clothes there and take a walk until 14.00....After everyone had breakfast and we were only offered to eat. A girl with long hair stood behind the distribution counter, who laid out food in trays: cheese, sausage, carbonate cut into 6 pieces, about the size of a 5 ruble bill, and she did this regularly, 6-8 pieces per tray, as they sorted it out, she reported more , while she did not have special clothes, a headdress and gloves, and so it was every morning. After that, she went to clean the rooms, wash the bathrooms, clean the toilets and throw out the garbage in the same clothes, and then again laid out the products without gloves. And so it was throughout the rest, i. e. . she wore the same clothes for a week. After check-in, there was dinner in the evening. I have never seen anything like this in my life!!! ! The owner of the hotel himself stood at the distribution in working clothes, without a headdress and gloves and put hot meat on the plates of vacationers himself....At first he could scratch his intimate places, and then take a scoop and put on food, not what I want to eat, but even as much as he sees fit, and so it was every evening. Sometimes he came in rubber boots, fishing clothes, a dirty oiled hat, got up to serve food, respectively, without gloves. Once he repaired the elevator and immediately went to the distribution. He always decided how much and what should be put on each plate. I refused cutlets that were floating in oil, he threw a ladle with them, soiling the entire counter and splashing oil on my clothes. It was useless to argue with him, and everyone was just afraid of him. It was the same when he was fixing the sewers and came to the distribution of food in smelly clothes. . For breakfast, there are no tea bags at all, half of the coffee, half of the chocolate is poured from the alleged coffee machine into the cup, but everyone is glad that at least something is pouring. The contingent is mainly elderly pensioners and mothers with children. It was useless to argue with him, he shouted that he was a Turk and did not understand the Russian language. It was impossible to photograph all this horror for fear that it could be done unknown. No one speaks or understands Russian in the hotel. Your representative of BIBLIOGLOBUS, with whom Sergey Kushnirik met, tel. +35.97701584, told me that there is tea and I should ask…. . We purchased a ticket with breakfast and dinner, I ask that I don’t owe anything to anyone for everything that was paid when buying the ticket. I am required to provide the breakfast I paid for, including tea. In neighboring cafes, a breakfast with a better assortment than in this hotel cost 3.23 euros, therefore, less than 50 euros were spent on breakfast for two from the cost of the tour. For the whole hotel in the restaurant on the bar counter there are three jars of salt and two sugar dispensers with them there is a glass in which there are 3 teaspoons for the whole hotel, which are used by everyone, without exception, what kind of sanitation is in question. A jug of cold milk is full of chips and cracks, which should have been in the garbage for a long time, and not with milk on the bar. All sanitary norms are violated. Mugs and glasses stand right on the table, upside down, that is, you turn it over and go to pour yourself a drink. One single napkin on which there are cutlery and a number on the table with the number of the room where you live. Everyone is required to sit down where the owner put them when they moved in. For dinner, one piece of fruit per person, tangerine, pear or apple, is already laid out on the table strictly in a plate and it is not known whether it is washed or not. One mandarin in one hand. The entire first floor is in ads of stupid content - children under 14 years old cannot use the elevator without adult accompaniment. You can’t go in wet, etc. And most of all I was surprised that there were buckets of water in front of the stairs and signs hanging that it was necessary to wash the sand off your feet. And there are several rows of such buckets to the hotel, therefore, after this procedure, you can bring home a variety of foot fungus. This applies to all the same violations of sanitary standards. The obligatory norm of this hotel is always to hand over the key to the reception, but it was almost always empty there and the key is placed in a plate on the counter. We have never had a worse holiday.