Hotel needs better management

Written: 23 june 2014
Travel time: 8 — 20 june 2014
Who does the author recommend the hotel to?: For a relaxing holiday
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Review Summary

I had my holidays in Anassa hotel. There are good food, friendly staff and warm atmosphere. Thanks a lot. By the way there are many things which are needed to mend. Hot spot together with tea bags& sugar are suggested in the room for 10 euro for every day. Only one bootle of drinking water for 3 person family is suggested in the room every day. Other drinks are extra paying... It is not 5 stars hotel service. All beverages in the Anassa are overpriced. No football field, no beach-volleyball. There are not many things for entertainment - only good food. They must think about billiards, evening cinema in conference hall, bowling, etc. Because their facilities for entertainment are zero. "Cyprus evening" is terrible because of poor music and dance team... only dinner live piano is perfect in Helios restaurant. Thanks to Vaya...Time to time a lot of rubbish in the sea near the Anassa hotel beach - it must be cleaned much properly.

Hotel area


There is no walking area at all. The greenery is well maintained in this hotel, however, some paths for walking are not even paved, the shops are very modest and small in terms of assortment...

Hotel rooms

Studio Suit all with sea view... the rooms themselves are not super modern, but quite nice and comfortable... the balconies are small.... However, the rooms do not even have a kettle and tea facilities - all this is provided upon request in the Room Service with an additional paying 10 euro daily ( sic! ! ! )... minibar is full - however the prices are totally unrealistic... plain water 0.33 L costs 4 euro, and a liter bottle of drinking water costs 9 euro in room service (including room service fee) ...
the choice of Russian channels is minimal: the first channel, Russia 1, RTR Planet ...and that's it ! ! !

Service

The service at the hotel from the staff is excellent, but the prices for everything are just crazy ...

Nutrition

we stayed on a HB basis, the restaurants are good, especially Helios (a la cart)...the food in the buffet restaurant is themed...italian food evening, asian evening... etc.
The Basiliko restaurant is prohibitively expensive.... dinner for one person with a glass of wine will cost at least 150 euro. Pellagos restaurant - Medditerean cuisine...fish mostly...this restaurant has a lot of flies and the management doesn't fight it. They don’t have special equipment against flies (as in Turkey) ...accordingly, flies are lying on the table in olives ...The prices in this restaurant are high ....

Sea beach

The water was very clean for 10 days, and the last two days the sea was full of plastic garbage ...the hotel staff cleaned it, collected several bags of garbage from the water - it did not help ...the water was very dirty and it was impossible to swim ...
the beach is big and clean...
beach boys work well: lay towels, open umbrellas... there is no beach volleyball court on the beach

Entertainment and sports


There is no animation at all ...there is no football and volleyball court (on the beach), from sports - only ping-pong (two tables) ...and they have a large tennis ...fitness room is good and thoughtful (in the zone spa)... SPA is good... but the prices are high... there are no evening shows... there are no evening shows of films for children... no discos... no billiards... no bowling.... live music in the Armonia bar and live piano in the Helios restaurant in the evenings... very professional...

Children

Playground - like in Moscow courtyards ...otherwise, nothing is provided for children at all ...there is a children's club, but very small and ill-conceived. . .
Translated automatically from Russian. View original
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