The description of the hotel is blatantly lying, the photos do not correspond to reality

Written: 18 april 2017
Travel time: 8 — 14 april 2017
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms: 3.0
Service: 1.0
Cleanliness: 3.0
Food: 1.0
Amenities: 3.0
Went with my husband for a week. In the description of the hotel and the booking confirmation, we were promised a room with a kitchen, kitchen utensils, a safe, a view. When we checked in, it turned out that we would live in a nearby hotel. At the time of check-in, construction work was still going on at the hotel, there was a smell of paint and building materials everywhere.
The staff is very rude and allows themselves to raise their voice at the visitor. Our requests to provide what was promised in the description were ignored.
There was no kitchen in the room, not even a kettle or glasses (who knows what the price of food in Cyprus will understand why having a kitchen was so important). There was a safe in the room, but we were charged an extra fee to use it. View from the room to the neighboring building and trash cans.
Thanks in large part to the hotel and staff, our holiday was ruined. I highly recommend this hotel, for such a price it is quite possible to find something better.
Translated automatically from Russian. View original
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