A direct flight from Kyiv, 12 hours without transfers and refueling (they are fed twice on board) turned out to be rather tiring for me, as for my mother. The most difficult moment for all those who arrived was the Chinese customs and fingerprinting in their terminal. Tip: if you failed to take fingerprints three times, feel free to go to the customs officers, they will take your fingerprints on the spot without any problems.
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A direct flight from Kyiv, 12 hours without transfers and refueling (they are fed twice on board) turned out to be rather tiring for me, as for my mother. The most difficult moment for all those who arrived was the Chinese customs and fingerprinting in their terminal. Tip: if you failed to take fingerprints three times, feel free to go to the customs officers, they will take your fingerprints on the spot without any problems. Currency exchange at the airport with a 20% commission, but the rate is Higher than that of the hotel or guides (keep the receipt if you want to change yuan to dollars on the way back).
Check-in at the hotel was at night, check-in took place immediately upon arrival. Deposit-100 dollars per room, keep the receipt, according to which you will receive your deposit back upon departure. The road from the airport to the hotel took 30-40 minutes. Booked a room with garden view and balcony. Settled on the second floor.
The room is nice, clean, everything is in working order, bathrobes, beach bags, reusable slippers, good toiletries, replenished daily. Clean bed linen, towels (you can take it to the pool and the beach), tea (green and black), bottles of water per person 0.55 liters daily. The room was cleaned every day, if something was not reported to you, feel free to contact the cleaners, they will understand you in sign language and bring everything you need.
The room has its own wi-fi, it works fine: viber, youtube, instagram, facebook, vkontakte, classmates, loads any photos and videos, as well as made video calls daily without any problems. Most importantly, install a vpn at home, not in China. You should also have many different vpns in case one or more stops working. There is wifi in the lobby, but the one in the room was enough for me.
Also, do not forget about the MapsMe application if you want to go somewhere on your own. TV only shows Chinese channels. They took a USB flash drive, but it didn’t work out, so they didn’t use the TV at all.
We had three meals a day, we were satisfied. If you only have breakfast, then get ready for the fact that throughout the rest you will eat the same thing every day. Breakfast did not change at all: dumplings (fried and boiled), rice flour buns (stuffed, steamed), stewed lettuce, boiled eggs, scrambled eggs, rice with vegetables, noodles with herbs (boiled in front of you), chicken broth, toast , deep-fried pies (no toppings), pancakes with various fillings, banana muffins, oranges, tangerines, bananas and guava. Tea, coffee, hot milk, soda and apple juice. You can choose, but everything will be the same every day.
Lunches and dinners were radically different from breakfast: meat, fish, seafood, delicious desserts, a good selection of fruits (mango, watermelon, dragon fruit, carambola), coconut milk, ice cream, various salads, soups, a lot of different breads.
We came to eat at the restaurant at completely different times and there were never queues, although we were ready for them. The only thing is that at breakfast, seating by numbers at the tables until 9 am, after 9 am, sit wherever you want. Entrance to the restaurant with a card from the room, for dinner and lunch even with coupons, if you paid for your food earlier, at the hotel, or in cash, directly to the restaurant workers at the entrance. The territory of the hotel is large, beautiful and green. The hotel is located at the foot of the mountains. There is a very large swimming pool with a children's section. The pool is not heated, the temperature is comfortable for swimming, it is open until 10 pm, there are sun loungers. Construction near the hotel is still underway, the rest did not interfere at all.
The beach from the hotel is located a 10-minute walk along the lake or a hotel electric car will take you in 5 minutes. There are umbrellas on the beach, sun loungers for an additional fee, all are chained to each other, it is possible that if you go further along the beach, you can find free sun loungers, but basically everyone just sunbathes on the sand and under umbrellas. There are no sand fleas on the beach, the sand is clean, light, the water in the sea is clear, there are no living creatures in the water, rats did not run along the beach. The water temperature was 25 degrees, the air temperature was 28-30 degrees. For all the days of rest there was not a single cloudy day or rain. The climate is very comfortable, there is no humidity, very similar to the Crimea in late August and early September.
We went on excursions on our own to the park. The deer turned his head, the free sightseeing tour was used as an opportunity to get to Sanya for free, see tree houses and, near Pineapple, separate from the group and get to the hotel on his own. From the tour operator we took an excursion to Yanoda and to the thermal springs, we liked everything. The hotel itself is located in Yalong Bay (Dragon Bay). Here, the sea and the beach are really the best, but the infrastructure is poorly developed compared to Dadonghai or Sanya Bay. Suitable for a quiet, relaxing holiday. The hotel rests mainly Chinese, Ukrainians, Russians and Kazakhs. In general, we were very satisfied with the hotel and the rest, we recommend it.
P. S. Thank you for reading.
Check-in at the hotel was at night, check-in took place immediately upon arrival. Deposit-100 dollars per room, keep the receipt, according to which you will receive your deposit back upon departure. The road from the airport to the hotel took 30-40 minutes. Booked a room with garden view and balcony. Settled on the second floor.
The room is nice, clean, everything is in working order, bathrobes, beach bags, reusable slippers, good toiletries, replenished daily. Clean bed linen, towels (you can take it to the pool and the beach), tea (green and black), bottles of water per person 0.55 liters daily. The room was cleaned every day, if something was not reported to you, feel free to contact the cleaners, they will understand you in sign language and bring everything you need.
The room has its own wi-fi, it works fine: viber, youtube, instagram, facebook, vkontakte, classmates, loads any photos and videos, as well as made video calls daily without any problems. Most importantly, install a vpn at home, not in China. You should also have many different vpns in case one or more stops working. There is wifi in the lobby, but the one in the room was enough for me.
Also, do not forget about the MapsMe application if you want to go somewhere on your own. TV only shows Chinese channels. They took a USB flash drive, but it didn’t work out, so they didn’t use the TV at all.
We had three meals a day, we were satisfied. If you only have breakfast, then get ready for the fact that throughout the rest you will eat the same thing every day. Breakfast did not change at all: dumplings (fried and boiled), rice flour buns (stuffed, steamed), stewed lettuce, boiled eggs, scrambled eggs, rice with vegetables, noodles with herbs (boiled in front of you), chicken broth, toast , deep-fried pies (no toppings), pancakes with various fillings, banana muffins, oranges, tangerines, bananas and guava. Tea, coffee, hot milk, soda and apple juice. You can choose, but everything will be the same every day.
Lunches and dinners were radically different from breakfast: meat, fish, seafood, delicious desserts, a good selection of fruits (mango, watermelon, dragon fruit, carambola), coconut milk, ice cream, various salads, soups, a lot of different breads.
We came to eat at the restaurant at completely different times and there were never queues, although we were ready for them. The only thing is that at breakfast, seating by numbers at the tables until 9 am, after 9 am, sit wherever you want. Entrance to the restaurant with a card from the room, for dinner and lunch even with coupons, if you paid for your food earlier, at the hotel, or in cash, directly to the restaurant workers at the entrance. The territory of the hotel is large, beautiful and green. The hotel is located at the foot of the mountains. There is a very large swimming pool with a children's section. The pool is not heated, the temperature is comfortable for swimming, it is open until 10 pm, there are sun loungers. Construction near the hotel is still underway, the rest did not interfere at all.
The beach from the hotel is located a 10-minute walk along the lake or a hotel electric car will take you in 5 minutes. There are umbrellas on the beach, sun loungers for an additional fee, all are chained to each other, it is possible that if you go further along the beach, you can find free sun loungers, but basically everyone just sunbathes on the sand and under umbrellas. There are no sand fleas on the beach, the sand is clean, light, the water in the sea is clear, there are no living creatures in the water, rats did not run along the beach. The water temperature was 25 degrees, the air temperature was 28-30 degrees. For all the days of rest there was not a single cloudy day or rain. The climate is very comfortable, there is no humidity, very similar to the Crimea in late August and early September.
We went on excursions on our own to the park. The deer turned his head, the free sightseeing tour was used as an opportunity to get to Sanya for free, see tree houses and, near Pineapple, separate from the group and get to the hotel on his own. From the tour operator we took an excursion to Yanoda and to the thermal springs, we liked everything. The hotel itself is located in Yalong Bay (Dragon Bay). Here, the sea and the beach are really the best, but the infrastructure is poorly developed compared to Dadonghai or Sanya Bay. Suitable for a quiet, relaxing holiday. The hotel rests mainly Chinese, Ukrainians, Russians and Kazakhs. In general, we were very satisfied with the hotel and the rest, we recommend it.
P. S. Thank you for reading.
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I won’t write much, only the main thing, the hotel is very good for my four. A large green area did not see a single mosquito during this time, the rooms were cleaned every day, and the hotel itself was constantly cleaned. We flew at night, we were immediately settled in the room, at the reception they left a deposit of $ 100, but it turns out that it could have been 500 yuan or 5000 rubles (if they knew, they wouldn’t take dollars).
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I won’t write much, only the main thing, the hotel is very good for my four. A large green area did not see a single mosquito during this time, the rooms were cleaned every day, and the hotel itself was constantly cleaned. We flew at night, we were immediately settled in the room, at the reception they left a deposit of $ 100, but it turns out that it could have been 500 yuan or 5000 rubles (if they knew, they wouldn’t take dollars). Our meals were FB+. According to the buffet system, the dishes were different, something was specific, but no one left hungry, even the child always had something to eat!
An electric car went to the sea, but in fact it wasn’t far to go, the child and I walked at a calm pace in 4 minutes. The sea is just chic, clean sand, water is clear, warm, we did not go out of the water, lifeguards are constantly sitting on the shore and if someone swims behind the buoys, they start whistling. There is no life in the water. Their beaches are state-owned, so no beach is assigned to the hotel. There are few sunbeds, but we found free ones (for three of us, one sunbed was enough, because my son and I were constantly at sea, but the people who came with the three of us with a child and occupied three sunbeds were amazed, even though they themselves constantly swam in the sea, but things lay on three sunbeds!!!!! ).
The pool in the cactus is very large, but not deep, so is the children's pool of water for a child on the knee, but there are a lot of slides, the pools are constantly cleaned, lifeguards are also constantly on duty near the pool. We flew through an annex tour, the tour operator is good, the representative of the company, the guide was constantly at the hotel on any issue, they could turn to him and tell him everything in detail and explain, Vasily (that was the name of our guide) is just great! Well, what else to write, we are satisfied with the rest, we fell in love with Hainan!
An electric car went to the sea, but in fact it wasn’t far to go, the child and I walked at a calm pace in 4 minutes. The sea is just chic, clean sand, water is clear, warm, we did not go out of the water, lifeguards are constantly sitting on the shore and if someone swims behind the buoys, they start whistling. There is no life in the water. Their beaches are state-owned, so no beach is assigned to the hotel. There are few sunbeds, but we found free ones (for three of us, one sunbed was enough, because my son and I were constantly at sea, but the people who came with the three of us with a child and occupied three sunbeds were amazed, even though they themselves constantly swam in the sea, but things lay on three sunbeds!!!!! ).
The pool in the cactus is very large, but not deep, so is the children's pool of water for a child on the knee, but there are a lot of slides, the pools are constantly cleaned, lifeguards are also constantly on duty near the pool. We flew through an annex tour, the tour operator is good, the representative of the company, the guide was constantly at the hotel on any issue, they could turn to him and tell him everything in detail and explain, Vasily (that was the name of our guide) is just great! Well, what else to write, we are satisfied with the rest, we fell in love with Hainan!
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The inconsistency of the hotel with violations! ! ! Be careful! ! ! I am writing for the first time a review of how we rested as a family at the Cactus resort sanya hotel since June 14.2019 (voucher 6443499). I am attaching a screenshot of the claim and response from the Anex company, as well as photo and video material (https://disk.
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The inconsistency of the hotel with violations! ! ! Be careful! ! !
I am writing for the first time a review of how we rested as a family at the Cactus resort sanya hotel since June 14.2019 (voucher 6443499).
I am attaching a screenshot of the claim and response from the Anex company, as well as photo and video material (https://disk. yandex. ru/client/disk).
I would like to warn tourists with my vacation who are going or planning a vacation with Anex.
Wasted time and money on China. LOCK THE HOTEL.
Nothing personal, successful sales of Anex in China and the Cactus Sanya hotel!
Who also rested in this hotel Cactus Sanya (Yalunbei) China and agree with my review, write, do not hesitate) Add your comments!
My family chose this hotel for a holiday from 19.06. 2019 to 04.07. 2019. Traveled with a child. After reading and studying the information about the hotel on the official website of the tour operator "Anex Tourism", we paid for this tour.
Upon arrival and check-in at this hotel, we found the following shortcomings - that is, the provision of inadequate information about the tour product, namely:
The distance of the hotel from the beach area is more than 1.2 km according to the maps program. me instead of the declared 800 m (I attach a screenshot).
Only one electric car runs, the number of seats is limited.
The pond is completely dirty.
The beach is filled with rodents, complete unsanitary conditions.
Being on the beds and leaving things, and even more so the child, it’s good that they didn’t get infected with anything.
This pool is dirty, has no treatment modifications, is not suitable for swimming, the water has not been updated, the temperature regime is not controlled by the hotel staff. In these pools that in an adult the water temperature is 37 gr. that in the nursery you can cook 37.6 gr.
The room is old, the smell and stench of the drain sewer is constant, it is impossible to eliminate, it is not possible to spend the night and live.
In the hotel corridors, when you go to your room, there is not enough oxygen and it is impossible to breathe, there is no flow ventilation, there are ventilation guns.
BB breakfast - buffet breakfast, the concept includes: buffet breakfast, 07:00-09:30, (including Russian cuisine dishes), drinks - packaged juices, lemonade, tea, coffee, and also in the restaurant: 10.00-16.30 - carbonated drinks (Coca-Cola, Sprite, Fanta), local beer, 16.30-22.00 - carbonated drinks (Coca-Cola, Sprite, Fanta), local beer, Chinese liquor, red wine, or in pool bar: 16.30-18.00 - carbonated drinks (Coca-Cola, Sprite, Fanta), local
beer.
The products do not completely correspond to those stated on the site, it is impossible to eat food that is not adapted for Russian citizens, the European menu is completely absent, it was not possible to feed the child and have breakfast on their own. The menu hasn't changed. No drinks were offered by the pools to guests.
The green area is not processed from mosquitoes. It's impossible to be. The rooms were offered fumigators, which did not cope with the task. The child, and we were all bitten.
The water massifs that are located on the territory of the hotel do not work (especially the fountains that are provided at these locations).
Near the hotel, or rather, it can be said on its territory, daily active construction is being carried out, rest and being in this hotel is not possible.
I am writing for the first time a review of how we rested as a family at the Cactus resort sanya hotel since June 14.2019 (voucher 6443499).
I am attaching a screenshot of the claim and response from the Anex company, as well as photo and video material (https://disk. yandex. ru/client/disk).
I would like to warn tourists with my vacation who are going or planning a vacation with Anex.
Wasted time and money on China. LOCK THE HOTEL.
Nothing personal, successful sales of Anex in China and the Cactus Sanya hotel!
Who also rested in this hotel Cactus Sanya (Yalunbei) China and agree with my review, write, do not hesitate) Add your comments!
My family chose this hotel for a holiday from 19.06. 2019 to 04.07. 2019. Traveled with a child. After reading and studying the information about the hotel on the official website of the tour operator "Anex Tourism", we paid for this tour.
Upon arrival and check-in at this hotel, we found the following shortcomings - that is, the provision of inadequate information about the tour product, namely:
The distance of the hotel from the beach area is more than 1.2 km according to the maps program. me instead of the declared 800 m (I attach a screenshot).
Only one electric car runs, the number of seats is limited.
The pond is completely dirty.
The beach is filled with rodents, complete unsanitary conditions.
Being on the beds and leaving things, and even more so the child, it’s good that they didn’t get infected with anything.
This pool is dirty, has no treatment modifications, is not suitable for swimming, the water has not been updated, the temperature regime is not controlled by the hotel staff. In these pools that in an adult the water temperature is 37 gr. that in the nursery you can cook 37.6 gr.
The room is old, the smell and stench of the drain sewer is constant, it is impossible to eliminate, it is not possible to spend the night and live.
In the hotel corridors, when you go to your room, there is not enough oxygen and it is impossible to breathe, there is no flow ventilation, there are ventilation guns.
BB breakfast - buffet breakfast, the concept includes: buffet breakfast, 07:00-09:30, (including Russian cuisine dishes), drinks - packaged juices, lemonade, tea, coffee, and also in the restaurant: 10.00-16.30 - carbonated drinks (Coca-Cola, Sprite, Fanta), local beer, 16.30-22.00 - carbonated drinks (Coca-Cola, Sprite, Fanta), local beer, Chinese liquor, red wine, or in pool bar: 16.30-18.00 - carbonated drinks (Coca-Cola, Sprite, Fanta), local
beer.
The products do not completely correspond to those stated on the site, it is impossible to eat food that is not adapted for Russian citizens, the European menu is completely absent, it was not possible to feed the child and have breakfast on their own. The menu hasn't changed. No drinks were offered by the pools to guests.
The green area is not processed from mosquitoes. It's impossible to be. The rooms were offered fumigators, which did not cope with the task. The child, and we were all bitten.
The water massifs that are located on the territory of the hotel do not work (especially the fountains that are provided at these locations).
Near the hotel, or rather, it can be said on its territory, daily active construction is being carried out, rest and being in this hotel is not possible.
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• 4
REVIEW CHINA HOTEL CACTUS RESORT SANYA 4* Inconsistency of the hotel with violations! Be careful! I am writing for the first time a review of how we rested as a family at the Cactus resort sanya since June 19.2019. Voucher / voucher 6443499 Screenshot of the claim and response from the Anex company, I am attaching both photo and video material too.
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REVIEW CHINA HOTEL CACTUS RESORT SANYA 4* Inconsistency of the hotel with violations! Be careful! I am writing for the first time a review of how we rested as a family at the Cactus resort sanya since June 19.2019. Voucher / voucher 6443499 Screenshot of the claim and response from the Anex company, I am attaching both photo and video material too. I would like to warn tourists with my vacation who are going or planning a vacation with Anex. Wasted time and money on China. Block Cactus resort sanya Nothing personal Anex successful sales in China and Cactus Sanya ! Who also rested in this hotel Cactus Sanya (Yalunbei) China and agree with my review, do not hesitate to write) Add your comments! After reading and studying the information about the hotel on the official website of the tour operator "Anex Tourism" anextour, we paid for this tour. Upon arrival and check-in at this hotel, we found the following shortcomings: that is, the provision of inadequate information about the tour product, namely "Beach. The public sandy beach is 800 m from the hotel, free electric cars run. Travel time will be a few minutes, the road to the beautiful white sandy beach runs through a small pond. Sun loungers - free of charge. There are no beach towels. "The distance of the hotel from the beach area is more than 1.2 km according to the maps. me program instead of the declared 800 m. (Screenshot attached. ) Only one electric car runs, the number of seats is limited. The pond is completely dirty (video material is attached). The beach is filled with rodents, complete unsanitary conditions. Being on lying down and leaving things, and even more so the child, it’s good that they didn’t get infected with anything. (I attach the video). m, not heated, Children's pool "This pool is dirty, has no cleaning modifications, is not suitable for swimming, has green mold, the water has not been updated, the temperature is not controlled by the hotel staff. In these pools, the water temperature is 37 gr. cook 37.6 g (video is attached) "Family Pool-Garden view room - rooms are located on the first floor, have access to the hotel garden, room area 28-30 sq. m, one double bed and one single bed, max. . 3 + 1 (2-5 years), view of the pool and garden "The room is old, the smell and stench of the drain sewer is constant, it is impossible to eliminate, it is not possible to spend the night and live. (I attach the video). In the hotel corridors, when you go to your there is not enough oxygen in the room and it is impossible to breathe, there is no flow ventilation, there are ventilation guns (video is attached) Breakfast BB - breakfast buffet The concept includes: breakfast buffet, 07:00-09:30, (incl. there are dishes of Russian cuisine), drinks - packaged juices, lemonade, tea, coffee, as well as in the restaurant: 10.00-16.30 - carbonated drinks (Coca-Cola, Sprite, Fanta), local beer, 16.30 -22.00 - carbonated drinks (Coca-Cola, Sprite, Fanta), local beer, Chinese liquor, red wine, or at the pool bar: 16.30-18.00 - carbonated drinks (Coca-Cola, Sprite, Fanta ), local beer. Products do not fully correspond to those declared on the site, it is impossible to eat food not adapted for Russian citizens, European The second menu is completely absent, it was not possible to feed the child and have breakfast on our own. The menu hasn't changed. No drinks were offered by the pools to guests. (video attached). "It has a large green area with gardens and a pond, made in the Mexican style" The green area is not processed from mosquitoes. It's impossible to be. The rooms were offered fumigators, which did not cope with the task. Baby, and we were all bitten. The water massifs that are located on the territory of the hotel do not work (especially the fountains that are provided for at these locations) (video is attached). "Construction work is underway near the hotel. We will inform you about the renovation process of the hotel from 16.06. 2019 from 08:30 to 18:00. Improvement work will be carried out in the western part of the hotel. All guests will be accommodated in the eastern part of the hotel. The hotel apologizes for possible inconveniences Completion of works is tentatively scheduled for 05.08. 2019. For more detailed information, follow the updates on our website "Next to the hotel, or rather, it can be said on its territory, daily active construction and recreation is carried out and it is not possible to stay in this hotel. (video attached).
Review from — vOtpusk.ru
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When looking for a hotel. drew attention to the problem with food, so they took only breakfast, and the rest was seafood at local cafes. The territory is pleasant, everyone who comes is happy to take pictures - you can immediately see that they are brand new. Very clean, comfortable.
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When looking for a hotel. drew attention to the problem with food, so they took only breakfast, and the rest was seafood at local cafes. The territory is pleasant, everyone who comes is happy to take pictures - you can immediately see that they are brand new. Very clean, comfortable.
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• 2
An excellent hotel, exactly corresponds to the level of stardom (well, for China, of course, we have not been to Europe, here we have nothing to compare with), the ratio of price and quality of services provided. Comrades who have some complaints about the service of this hotel: welcome, for example, to the Sanya Xiangshui Bay Marriott Resort (China, Lingshui Province)! That's when we'll talk! We ended up in Sanya Xiangshui Bay Marriott Resort not of our own free will, this hotel was not chosen, we were simply put there at night, immediately after arrival.
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An excellent hotel, exactly corresponds to the level of stardom (well, for China, of course, we have not been to Europe, here we have nothing to compare with), the ratio of price and quality of services provided. Comrades who have some complaints about the service of this hotel: welcome, for example, to the Sanya Xiangshui Bay Marriott Resort (China, Lingshui Province)! That's when we'll talk! We ended up in Sanya Xiangshui Bay Marriott Resort not of our own free will, this hotel was not chosen, we were simply put there at night, immediately after arrival. A month and a half before the trip, we booked the Sheraton Sanya Resort 5 * hotel in Yawunwan Bay, of course, because of the wonderful sea. Our travel agent picked up a “successful” tour for us through the “excellent” tour operator “Pearl River”... And it was in late November - early December 2018. I won’t explain further, you yourself know everything from TV news. The Chinese boy “Maxim” (the hotel guide of this Marriott Resort) helped us to move from this province of Lingshui to Yalunwan Bay to the Cactus Resort Sanya 4 * on the fourth day of our torment (a huge THANK YOU to him for this! ) We already agreed and on the cactus, because. heard a lot of good things about this hotel from friends and strangers who are regular guests of Cactus. They themselves preferred another hotel to Cactus solely due to the fact that Sheraton is on the first line, and Cactus is on the second. On the spot it turned out that autocars run from 7h. until 19h. from the hotel to the sea all the time, once we had to wait only 5-7 minutes. Many guests just walk from the hotel to the sea on their own, even with the kids. I won’t write much about the sea: this is the best bay not only in China... An excellent, always clean and calm sea is in this place. The breakfasts are good, the choice is large, you definitely won’t stay hungry (please do not compare with all inclusive in Vietnam or the Dominican Republic, I remind you that this is China), we saw many hotel guests who took full board and were very pleased with the kitchen (in terms of price and quality) . Room cleaning is daily, unobtrusive, both in the room and on the territory of the hotel are always clean, hotel services work great. Out of my distraction, I washed the pectoral cross into the sink, complained to the hotel guide, in the end: I didn’t have time to get to the room, and the plumber was already waiting for me at the door of the room, unscrewed the drain pipe and took out my treasure !!! ! This is how the unfortunate man sheltered and caressed us with this hard "good" Cactus! By the way, the lack of animation on the territory of the hotel made us very happy - it is always calm and quiet. I am writing this review only because of the promise made to the wonderful Chinese girls: from the moment of our instant check-in at the Cactus Hotel, we were accompanied by guides from ZhR Lilia and Natasha, who warned all our desires. They speak and write excellent Russian, always at their desk, these girls understood our difficult situation and did what they could for us (unfortunately, they could not do much). THANKS, LILY AND NATASHA! By the way, it was the Chinese representatives of the JR who tried to do something useful for the injured tourists, but I can say little good about others... If the wind of wanderings once again brings us to Sanya, we will certainly consider this particular hotel (Cactus Resort Sanya 4 *), and it was with full board (we are now not at all pretentious, we received an excellent “vaccination” at the Marriott Resort, Lingshui province).
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• 11
Traveled with my 7 year old daughter. We were seated immediately, $100 deposit. The room was very good, as requested, on the 3rd floor. The entrance to the room was from a common balcony with a patio with a tropical garden. Couldn't look. Towels were changed every day, bedding once a week, they change earlier if you ask.
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Traveled with my 7 year old daughter. We were seated immediately, $100 deposit. The room was very good, as requested, on the 3rd floor. The entrance to the room was from a common balcony with a patio with a tropical garden. Couldn't look. Towels were changed every day, bedding once a week, they change earlier if you ask. Surface cleaning every day. Among the shortcomings: there is no shower head in the bath, and the tap is very short, it is inconvenient to wash and wash the child. Sometimes there is a smell of sewerage in the bathroom. There is no shampoo and machine.
Breakfasts are designed for the Chinese, the choice for Russians is small. We ate only cereals, buns, boiled eggs, bananas and corn. But where to eat - you can find it, it's on the food square, everyone knows where it is, it's not so far.
The hotel area is wonderful. Green, large and well-groomed, all in tropical plants, there are ponds with beautiful fish, water lilies, bridges. The road to the sea is also very picturesque, like the bay itself and the sea. Hotel guides think more about their own benefit than about an unforgettable vacation for tourists. We prepared all the information we needed from the Internet in advance and went on excursions ourselves. Much cheaper and go where you want. In general, I really liked the hotel. We recommend it.
Breakfasts are designed for the Chinese, the choice for Russians is small. We ate only cereals, buns, boiled eggs, bananas and corn. But where to eat - you can find it, it's on the food square, everyone knows where it is, it's not so far.
The hotel area is wonderful. Green, large and well-groomed, all in tropical plants, there are ponds with beautiful fish, water lilies, bridges. The road to the sea is also very picturesque, like the bay itself and the sea. Hotel guides think more about their own benefit than about an unforgettable vacation for tourists. We prepared all the information we needed from the Internet in advance and went on excursions ourselves. Much cheaper and go where you want. In general, I really liked the hotel. We recommend it.
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• 4
1. We hoped to enjoy our vacation in the “First Bay of the Celestial Empire” as the Chinese call Yalunvan Bay. The check-in was standard, at 02.00 am and the room was found without an escort. . . 2. The hotel is "average", and the territory is picturesque and surprisingly well-groomed. 3. Room stock "ten-year-old", plumbing equipment from the era of the last century, and the bathroom is in poor working condition.
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1. We hoped to enjoy our vacation in the “First Bay of the Celestial Empire” as the Chinese call Yalunvan Bay. The check-in was standard, at 02.00 am and the room was found without an escort. . .
2. The hotel is "average", and the territory is picturesque and surprisingly well-groomed.
3. Room stock "ten-year-old", plumbing equipment from the era of the last century, and the bathroom is in poor working condition.
4. Nutrition, with regards to breakfast, only baked goods, rice, sausages (if not soy), eggs are acceptable to us. Everything else, to put it mildly, is extremely specific. The food is the same every day.
More or less quality service after a persistent reminder. . .
5. And what I really didn’t like was the hotel guides. The guides assigned to us by the ANEX Tour travel agency, designed to help tourists, Christina from the Russian side and Ivan from the Chinese side, did not know or understand anything (although the Chinese, when there was no Russian presence, tried to help the guests in solving minor organizational issues). The negative came out on the first day. The meeting guide announced the breakfast schedule - from 7.00 to 10.30, but when visiting the restaurant at 10.10 it turned out that it was until 10.00. In response to an appeal to Kristina to explain the situation, they literally received the action of a theatrical miniature - a theatrical splash of hands and a monologue: "it means that he works until 10.00 in the off-season. " And the fact that people suffered a long flight and feel some discomfort (time difference between time zones) did not interest her. In addition, how to arrange a tour (in a very incorrect and intrusive form) and how much it costs, that's it! How to carry out excursions on our own, shopping, the schedule of public transport, where we can have a bite to eat near the hotel, remained a secret. It all boiled down to the fact that you need to use only the services of a tour company and no alternative !! ! Information was either suppressed or distorted. Even where is the stop of the electric car that runs from the hotel to the beach
(second line) and even then they didn’t voice it, the advice of the Russian guide was literally interpreted as follows: “ask there, by the pool, they will tell you!!! ” Moreover, communication (on the part of the guide) with Christina twice reached a clear aggressive form. This even pissed us off! The disrespect she showed not only to us, but also to other vacationers, is simply unacceptable. These episodes very revealingly characterize the hotel guide, in particular Christina, and his participation and assistance in the rest of tourists.
2. The hotel is "average", and the territory is picturesque and surprisingly well-groomed.
3. Room stock "ten-year-old", plumbing equipment from the era of the last century, and the bathroom is in poor working condition.
4. Nutrition, with regards to breakfast, only baked goods, rice, sausages (if not soy), eggs are acceptable to us. Everything else, to put it mildly, is extremely specific. The food is the same every day.
More or less quality service after a persistent reminder. . .
5. And what I really didn’t like was the hotel guides. The guides assigned to us by the ANEX Tour travel agency, designed to help tourists, Christina from the Russian side and Ivan from the Chinese side, did not know or understand anything (although the Chinese, when there was no Russian presence, tried to help the guests in solving minor organizational issues). The negative came out on the first day. The meeting guide announced the breakfast schedule - from 7.00 to 10.30, but when visiting the restaurant at 10.10 it turned out that it was until 10.00. In response to an appeal to Kristina to explain the situation, they literally received the action of a theatrical miniature - a theatrical splash of hands and a monologue: "it means that he works until 10.00 in the off-season. " And the fact that people suffered a long flight and feel some discomfort (time difference between time zones) did not interest her. In addition, how to arrange a tour (in a very incorrect and intrusive form) and how much it costs, that's it! How to carry out excursions on our own, shopping, the schedule of public transport, where we can have a bite to eat near the hotel, remained a secret. It all boiled down to the fact that you need to use only the services of a tour company and no alternative !! ! Information was either suppressed or distorted. Even where is the stop of the electric car that runs from the hotel to the beach
(second line) and even then they didn’t voice it, the advice of the Russian guide was literally interpreted as follows: “ask there, by the pool, they will tell you!!! ” Moreover, communication (on the part of the guide) with Christina twice reached a clear aggressive form. This even pissed us off! The disrespect she showed not only to us, but also to other vacationers, is simply unacceptable. These episodes very revealingly characterize the hotel guide, in particular Christina, and his participation and assistance in the rest of tourists.
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• 5
Good afternoon! About the hotel. On the tour, the company did not warn us that the deposit for the room upon arrival was $ 100, it’s good that they took more money with them, because this amount is returned only when leaving the room. The rooms are normal, but do not be surprised by the lizards in the room, we had it on arrival, running along the walls.
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Good afternoon!
About the hotel. On the tour, the company did not warn us that the deposit for the room upon arrival was $ 100, it’s good that they took more money with them, because this amount is returned only when leaving the room. The rooms are normal, but do not be surprised by the lizards in the room, we had it on arrival, running along the walls. The locals say it's okay. Small cockroaches also run around, I didn’t see them there, but I don’t know how it happened, when unpacking things at home, I found one semi-corpse in my bag. Be careful, otherwise you will bring yourself a jumping spider or a cockroach))) Do not open the windows to the balcony. The hotel itself is for a family trip, quiet and peaceful, even very. Until 22-00 you can swim in the pool (the water seems to be heated, very warm), then everything, there is nothing to do. No discos, no animation...Only guides really speak Russian, no one at the reception understands anything on ours.
The food is terrible, delicious only buns, rice, sometimes duck, sausages, wok noodles for lunch and fruit. Everything else, to put it mildly, is extremely specific. The food is the same every day. Beer on the beach is cheaper to buy than in a hotel, for 10 yuan on the beach 0.5, in a hotel for this money 0.3. The cheapest option for a company is to take a taxi to the Pineapple shopping center (there is a cool nimiso store on the first floor, we bought all the souvenirs and gifts there, because they sell all sorts of rubbish on the streets), on the second floor there is a grocery store in the shopping center, there are cheap prices for local beer, 0.5 from 2.5 yuan, they also took local vodka for a promotion for a gift. There are also buses 25 and 15 to the Pineapple shopping center, a stop next to the hotel. A one-way taxi will cost about 50-60 yuan during the day, more expensive in the evening, about 60-80 yuan. The bus runs until 18-00 hours, it seems that the ticket price for one is about 10 yuan one way. The Cactus hotel is far from civilization, there are only mountains and the sea nearby, you have to go to everything else.
We traveled from the Anex tour, there were other tour operators with us at the hotel, like Rus Tour. The same excursions differ in price, but we did not know. Meeting with the guide is probably always right after arrival, so that people have not yet got used to it and do not know what and how. In general, buy excursions from other tours. operators can also be much cheaper. . It is better to exchange money at Nyuan at home in the bank. If you buy $, in China you change them for nuan, then you lose a lot, it’s not profitable. It is more profitable to change even rubles for nuan on the spot at the hotel than $ for local currency. There are no exchangers anywhere. The guides say that they won’t change us anywhere, because it’s very strict with currency exchanges, and we have a group visa, we don’t even have an arrival stamp, etc. maybe they specifically say, I don’t know, they didn’t check ...There is an ATM at the hotel, you can withdraw nuan from your card right at the hotel, but I don’t know the exchange rate and% of the commission. The hotel guides themselves change the money, because
there are no other options for the exchange, perhaps they themselves set a favorable exchange rate for themselves. It takes about 30-35 minutes from the airport to the hotel. When departing at the airport, there is strict control, all lighters are taken away, at the slightest suspicion they are asked to open the luggage, a man opened it before us, cut off the film with which the suitcase was already wrapped. The biggest plus not even of the hotel, but of this place is the sea, it is really cool, clean, pleasant, the water is soft, there are no crowds of people, super ...3 days the sea is white calm, 3 days the waves were blown away, 2 days were moderate waves. It rained every day early in the morning, the climate was like in Thailand, very stuffy and humid, the air was like in a hamam bath, we adapted only on the 4th day. In Tai, it is very dirty compared to this Chinese resort, it is quite clean and well-groomed here. The sun is thermonuclear, in the direct rays of the sun they burned really in 5 minutes of being there, just in case, do not forget to take something from burns with you on a trip, such as Panthenol.
There was Wi-Fi in the room, it was not bad, even better than at the reception, there is one Russian channel on TV. On the sites there are often photos of the hotel with singing colored night fantasies, there is nothing of this in sight, those who have been in Cactus for more than a year say that they previously gave chic food, red fish, baked some sweets, now there is nothing of this in sight. The hotel is really tired. There are a lot of listings about the advantages of the hotel on the site, but in fact, the sauna is for a fee, the beach bar is for a fee, there is a tennis court, but they don’t give rackets, I don’t think that someone will bring them with them, in fact, just a boarding house on the sea. Upon arrival, I realized that Russia has very tasty food. The hotel gives out 0.5 bottles of water per person per day, i. e. you also need to buy water, because this amount is not enough, they tried to get water in a bottle during lunch in the dining room, but there the water tastes like mold. I hope the review will be useful for vacationers, have a great holiday!
About the hotel. On the tour, the company did not warn us that the deposit for the room upon arrival was $ 100, it’s good that they took more money with them, because this amount is returned only when leaving the room. The rooms are normal, but do not be surprised by the lizards in the room, we had it on arrival, running along the walls. The locals say it's okay. Small cockroaches also run around, I didn’t see them there, but I don’t know how it happened, when unpacking things at home, I found one semi-corpse in my bag. Be careful, otherwise you will bring yourself a jumping spider or a cockroach))) Do not open the windows to the balcony. The hotel itself is for a family trip, quiet and peaceful, even very. Until 22-00 you can swim in the pool (the water seems to be heated, very warm), then everything, there is nothing to do. No discos, no animation...Only guides really speak Russian, no one at the reception understands anything on ours.
The food is terrible, delicious only buns, rice, sometimes duck, sausages, wok noodles for lunch and fruit. Everything else, to put it mildly, is extremely specific. The food is the same every day. Beer on the beach is cheaper to buy than in a hotel, for 10 yuan on the beach 0.5, in a hotel for this money 0.3. The cheapest option for a company is to take a taxi to the Pineapple shopping center (there is a cool nimiso store on the first floor, we bought all the souvenirs and gifts there, because they sell all sorts of rubbish on the streets), on the second floor there is a grocery store in the shopping center, there are cheap prices for local beer, 0.5 from 2.5 yuan, they also took local vodka for a promotion for a gift. There are also buses 25 and 15 to the Pineapple shopping center, a stop next to the hotel. A one-way taxi will cost about 50-60 yuan during the day, more expensive in the evening, about 60-80 yuan. The bus runs until 18-00 hours, it seems that the ticket price for one is about 10 yuan one way. The Cactus hotel is far from civilization, there are only mountains and the sea nearby, you have to go to everything else.
We traveled from the Anex tour, there were other tour operators with us at the hotel, like Rus Tour. The same excursions differ in price, but we did not know. Meeting with the guide is probably always right after arrival, so that people have not yet got used to it and do not know what and how. In general, buy excursions from other tours. operators can also be much cheaper. . It is better to exchange money at Nyuan at home in the bank. If you buy $, in China you change them for nuan, then you lose a lot, it’s not profitable. It is more profitable to change even rubles for nuan on the spot at the hotel than $ for local currency. There are no exchangers anywhere. The guides say that they won’t change us anywhere, because it’s very strict with currency exchanges, and we have a group visa, we don’t even have an arrival stamp, etc. maybe they specifically say, I don’t know, they didn’t check ...There is an ATM at the hotel, you can withdraw nuan from your card right at the hotel, but I don’t know the exchange rate and% of the commission. The hotel guides themselves change the money, because
there are no other options for the exchange, perhaps they themselves set a favorable exchange rate for themselves. It takes about 30-35 minutes from the airport to the hotel. When departing at the airport, there is strict control, all lighters are taken away, at the slightest suspicion they are asked to open the luggage, a man opened it before us, cut off the film with which the suitcase was already wrapped. The biggest plus not even of the hotel, but of this place is the sea, it is really cool, clean, pleasant, the water is soft, there are no crowds of people, super ...3 days the sea is white calm, 3 days the waves were blown away, 2 days were moderate waves. It rained every day early in the morning, the climate was like in Thailand, very stuffy and humid, the air was like in a hamam bath, we adapted only on the 4th day. In Tai, it is very dirty compared to this Chinese resort, it is quite clean and well-groomed here. The sun is thermonuclear, in the direct rays of the sun they burned really in 5 minutes of being there, just in case, do not forget to take something from burns with you on a trip, such as Panthenol.
There was Wi-Fi in the room, it was not bad, even better than at the reception, there is one Russian channel on TV. On the sites there are often photos of the hotel with singing colored night fantasies, there is nothing of this in sight, those who have been in Cactus for more than a year say that they previously gave chic food, red fish, baked some sweets, now there is nothing of this in sight. The hotel is really tired. There are a lot of listings about the advantages of the hotel on the site, but in fact, the sauna is for a fee, the beach bar is for a fee, there is a tennis court, but they don’t give rackets, I don’t think that someone will bring them with them, in fact, just a boarding house on the sea. Upon arrival, I realized that Russia has very tasty food. The hotel gives out 0.5 bottles of water per person per day, i. e. you also need to buy water, because this amount is not enough, they tried to get water in a bottle during lunch in the dining room, but there the water tastes like mold. I hope the review will be useful for vacationers, have a great holiday!
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• 35
We traveled with my mother, brother and two children (8 months and 7 years old), took 2 double rooms. Chose this hotel based on reviews from friends. I was met by a guide at the airport, brought to the hotel, arranged check-in - everything went quickly and well. The hotel is picturesque, quite comfortable, it has its own nice clean beach, where electric cars are taken, the pool is large, but shallow (0.
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We traveled with my mother, brother and two children (8 months and 7 years old), took 2 double rooms. Chose this hotel based on reviews from friends. I was met by a guide at the airport, brought to the hotel, arranged check-in - everything went quickly and well. The hotel is picturesque, quite comfortable, it has its own nice clean beach, where electric cars are taken, the pool is large, but shallow (0.9 m), with a children's area. BUT: carpets on the floors create stuffiness. Our rooms were without balconies, small, there is a TV, a small refrigerator, a safe. BUT: the furniture is not new, in some places it is already broken (the lamination is broken off at the bedside table, the nightlights do not work), when bathing in the bathroom, some of the water in any case gets on the floor, the plug in the sink jams, the plumber called just pulled it out, but did not fix the problem , the toilet in the second room did not flush well, the curtains were not fixed together because of the tattered Velcro, there was dust under the beds. Meals in the price of the tour - buffet breakfast, but there was not much variety and choice. Service: for 8 days and 7 nights the bedding was changed 1 time in our room only after an urgent request to the maid, in the 2nd room the bedding was not changed at all! The maid might not have changed the towels; if you are on the beach with towels, they won’t hang new ones for you, they won’t come back and offer you fresh ones. At the reception, the employees are not quick, in order to change money you have to wait at least 15-20 minutes, they are constantly distracted by other things and other clients, once they refused to change the currency due to the lack of yen (!!! ). The waiters in the restaurant are great. The guide (introduced himself as Lin) is a separate story, we saw him only once on the first day, later - neither a call nor personal presence, he did not offer excursions, he did not advise places to visit, he did not give any explanations.....In general, it was completely absent in our life. On the last day, SAMI called him to find out what time the transfer would be. He reported, but did not show up to see off, having delegated it to someone else. . . In general, "thank you" to him very much! In general, taking into account our relative pickiness, the desire to have a good time and sociability, the vacation was a success, we liked the country itself, but the hotel does not pull on the declared 4 *.
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