REVIEW CHINA HOTEL CACTUS RESORT SANYA 4* Inconsistency of the hotel with violations! Be careful! I am writing for the first time a review of how we rested as a family at the Cactus resort sanya since June 19.2019. Voucher / voucher 6443499 Screenshot of the claim and response from the Anex company, I am attaching both photo and video material too. I would like to warn tourists with my vacation who are going or planning a vacation with Anex. Wasted time and money on China. Block Cactus resort sanya Nothing personal Anex successful sales in China and Cactus Sanya ! Who also rested in this hotel Cactus Sanya (Yalunbei) China and agree with my review, do not hesitate to write) Add your comments! After reading and studying the information about the hotel on the official website of the tour operator "Anex Tourism" anextour, we paid for this tour. Upon arrival and check-in at this hotel, we found the following shortcomings: that is, the provision of inadequate information about the tour product, namely "Beach. The public sandy beach is 800 m from the hotel, free electric cars run. Travel time will be a few minutes, the road to the beautiful white sandy beach runs through a small pond. Sun loungers - free of charge. There are no beach towels. "The distance of the hotel from the beach area is more than 1.2 km according to the maps. me program instead of the declared 800 m. (Screenshot attached. ) Only one electric car runs, the number of seats is limited. The pond is completely dirty (video material is attached). The beach is filled with rodents, complete unsanitary conditions. Being on lying down and leaving things, and even more so the child, it’s good that they didn’t get infected with anything. (I attach the video). m, not heated, Children's pool "This pool is dirty, has no cleaning modifications, is not suitable for swimming, has green mold, the water has not been updated, the temperature is not controlled by the hotel staff. In these pools, the water temperature is 37 gr. cook 37.6 g (video is attached) "Family Pool-Garden view room - rooms are located on the first floor, have access to the hotel garden, room area 28-30 sq. m, one double bed and one single bed, max. . 3 + 1 (2-5 years), view of the pool and garden "The room is old, the smell and stench of the drain sewer is constant, it is impossible to eliminate, it is not possible to spend the night and live. (I attach the video). In the hotel corridors, when you go to your there is not enough oxygen in the room and it is impossible to breathe, there is no flow ventilation, there are ventilation guns (video is attached) Breakfast BB - breakfast buffet The concept includes: breakfast buffet, 07:00-09:30, (incl. there are dishes of Russian cuisine), drinks - packaged juices, lemonade, tea, coffee, as well as in the restaurant: 10.00-16.30 - carbonated drinks (Coca-Cola, Sprite, Fanta), local beer, 16.30 -22.00 - carbonated drinks (Coca-Cola, Sprite, Fanta), local beer, Chinese liquor, red wine, or at the pool bar: 16.30-18.00 - carbonated drinks (Coca-Cola, Sprite, Fanta ), local beer. Products do not fully correspond to those declared on the site, it is impossible to eat food not adapted for Russian citizens, European The second menu is completely absent, it was not possible to feed the child and have breakfast on our own. The menu hasn't changed. No drinks were offered by the pools to guests. (video attached). "It has a large green area with gardens and a pond, made in the Mexican style" The green area is not processed from mosquitoes. It's impossible to be. The rooms were offered fumigators, which did not cope with the task. Baby, and we were all bitten. The water massifs that are located on the territory of the hotel do not work (especially the fountains that are provided for at these locations) (video is attached). "Construction work is underway near the hotel. We will inform you about the renovation process of the hotel from 16.06. 2019 from 08:30 to 18:00. Improvement work will be carried out in the western part of the hotel. All guests will be accommodated in the eastern part of the hotel. The hotel apologizes for possible inconveniences Completion of works is tentatively scheduled for 05.08. 2019. For more detailed information, follow the updates on our website "Next to the hotel, or rather, it can be said on its territory, daily active construction and recreation is carried out and it is not possible to stay in this hotel. (video attached).
Translated automatically from Russian. View original
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OTHER REVIEWS ABOUT THE HOTEL
- A good place
- The hotel is very good!
- Be careful!!!
- REVIEW CHINA HOTEL CACTUS RESORT SANYA 4*
- Good. They only took breakfast.
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