Отель зарабатывает на туристах, "впаривая" им платные принадлежности номера при отъезде! The hotel makes money on tourists by "selling" them paid room amenities upon departure!

I'll start criticizing the hotel:
queues for elevators;
the staff seemed to have been recruited from some kind of slum, respectively, and the behavior is the same;
dirt in the room, age-old dust under the beds, it is hard to see through the windows because of the dirt;
bed linen with holes;
no daily cleaning of the room;
identical breakfasts.
The claim is not to the hotel itself, but to the environment: a very large number of Russian tourists, not quite adequate behavior. At breakfast, one could watch scenes like in a zoo: people scooped up food (bananas, nuts, buns, toast, etc. ) directly with their hands, without waiting for the tongs intended for this to be released, swearing with each other - why they are gaining so much or for a long time . In the queue for the elevator, the same thing, despite the fact that people are already standing at the elevator and waiting to leave, they began to rush ahead of everyone without paying attention to anyone.

When booking the hotel, I clarified about the late check-out at 18:00, in an email they answered that this issue needs to be resolved upon check-in and that the amount for half a day will be taken, when checking in, the hotel showed the answer, but the money was still taken for a full day, after a night there was no desire and time to argue about the flight, I wanted to quickly check in and relax, before leaving I wrote a message through booking again, I did not receive an intelligible answer from the hotel administration, no one was going to return the money for half a day, pretending that they did not understand what I was from them want.
But the last straw was the incident during the eviction: not only did this process take quite a long time, they sit, look for something on their computer, note for 15-20 minutes, in general they pretend that they are working hard, but also with us they began to demand money for supposedly used paid shampoos, on the offer to show evidence that we used shampoo, handed over a piece of paper with Chinese characters and highlighting the date marker, bet 20 minutes through an interpreter, did not get anything from them, paid and went to the airport, as There was already a lot of time and they risked being late.