bypass

Written: 10 april 2018
Travel time: 21 march — 6 april 2018
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This is not a review - this is a cry from the heart. If you have a choice, then go around the sanatorium "Chenki"!!!
I got to this sanatorium with a child on a trade union ticket, so there was nothing to choose from.
Once on the territory, there was a feeling that we were in a kindergarten, everywhere there are figures of gnomes, fish and mushrooms, and at the head of all this is a monument to Lenin. Yes Yes.
The check-in went well, except for some inconveniences with the reconstruction taking place in the main building (construction dust is everywhere). But the most interesting thing began after the check-in. . .
Visually, the room is in order, but dust is EVERYWHERE. How they treat respiratory diseases there, I did not understand. With this amount of dust, any asthmatic will howl in an hour.
The maids do not do normal cleaning even after check out.

In short, my check-in to the room began with self-wiping dust, everywhere, even in the closet and bedside tables. In the closet I found three cigarettes, apparently from the previous tenants. The TV was filled with something like baby porridge (I basically didn’t wash it), the refrigerator works very poorly, one might say it doesn’t work, the temperature in it is about 15 degrees. The shelf in the refrigerator is made of plywood (how do they process it? ) The bathroom is combined, but there is no tray in the shower, everything is blurry on the floor, the curtain in the shower is torn.
I want to get back to cleaning. The appearance of cleaning is created daily, garbage is poured out and rugs are getting better, dust is smeared around the room with a dirty mop. After I applied the drawing, on the dust on the TV screen, the maid left a rag (sort of like, if you don’t like it, then wipe it yourself). The woman in the next room had the imprudence to ask that the room be properly vacuumed and washed the floor, so she heard a flurry of words that they were not paid for a thorough cleaning, I did not owe anything, etc. We were given linen for replacement on the 12th day, they told us to put the dirty in a pillowcase and leave it in the room outside the door (I'll pick it up tomorrow) - they took it in FIVE days.
Now the dining room.
I’ll write right away that the menu of Russians and Belarusians differs in both quality and quantity. A pencil for marking the menu is one for several tables, napkins constantly need to be asked, a teapot with tea is also one for several tables, soup plates are always wet (according to SanPiN they must be dry), cutlery is not always clean. One day they put a pot of noodle soup on the table (everyone had ordered borscht), at the request of the waitress to change the pot, she suggested that everyone go and look for borscht on the neighboring tables.
My trip to the director of the sanatorium did not give any results. A 45-year-old man sits and amuses his vanity with the fact that he is in a leadership position.
As for the medical base, I can’t say anything bad. All procedures are carried out by appointment, there are no queues near the offices, all the staff smile politely.
But leaving this "wonderful" sanatorium ahead of time will not work, even if you really did not like it, the ticket is closed by the date of departure.

All my messages are more directed to the leadership, which is too obsessed with profit at any cost... And they, unfortunately, do not understand that reputation in modern competition is the key to success. The main thing is to leave the client satisfied and he will return to you again and again, this is what makes a profit. It's a shame management doesn't understand this. . .
Translated automatically from Russian. View original