Good location, terrible service

Written: 28 august 2017
Travel time: 11 — 25 august 2017
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 6.0
Service: 2.0
Cleanliness: 1.0
Amenities: 4.0
We chose the hotel for the location. Basically, it didn't disappoint. Everything is within walking distance, close to the sea. The room stayed on the 4th floor with a gorgeous view of the Harmanite beach and the square on Lozengrad street.
The room has a kettle, 2 glasses, 2 cups, 2 plates, knives, 2 forks and a cutting board. TV, refrigerator, air conditioner. The furniture is new. But even though the mattresses are orthopedic, they already require replacement with loudly rattling springs.
The hosts are very welcoming.
This is where the advantages of the hotel end.
The rooms are not cleaned. At all. At the same time, the maid diligently scrubs the stairs and landings.
In the room, she only empties the trash can and sometimes walks a rag on the floor in the bathroom. That's all. Dust lies in mountains on all surfaces. The plumbing is also not cleaned.
So yes, the location is cheap. . . but a pigsty.
Translated automatically from Russian. View original
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