They vacationed in Bulgaria for the first time. Before that, they were only in Egypt in good hotels. The hotel is compact, very convenient because everything is nearby and you don't have to walk far. I read reviews on Google that the staff had a bad attitude, we did not notice, everything was fine except for the rude man and woman at the exchange, but this is not the hotel staff in essence.
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They vacationed in Bulgaria for the first time. Before that, they were only in Egypt in good hotels. The hotel is compact, very convenient because everything is nearby and you don't have to walk far.
I read reviews on Google that the staff had a bad attitude, we did not notice, everything was fine except for the rude man and woman at the exchange, but this is not the hotel staff in essence.
Upon entering the hotel, they immediately gave us a room, they give only 1 key and that's it, there are no information sheets. No one will escort you to the room, you also need to carry your suitcases yourself. We wandered a little until we found the number.
There are a lot of Ukrainians in the hotel, the most) There are also many Poles and Romanians, a few Germans, Moldovans, and Serbs. We did not meet Muscovites at all)
The biggest plus of the hotel is food. It is already very tasty and the main thing is fresh. There is fresh fruit and coffee in the main restaurant only for breakfast, the coffee is very tasty, especially from sensory coffee machines. And so you can have coffee at the end of the day in the lobby bar.
Cheeses are constantly available here, they are very tasty. And dried Spanish chorizo sausages and similar ones are available all the time) From fruits, every day there were melons, watermelons, peaches, nectarines, oranges, kiwi, apples, cherries, rarely pears, strawberries, pineapples, bananas. The meat dishes were varied, every day fish, veal, pork, chicken. Once there were squid rings in breadcrumbs. Ice cream for lunch and dinner is as much as you want.
And now about the minuses of the hotel) Cleaning, service in the room, so on. You have to beg for toilet paper. The toilet was leaking all the time, and no one fixed it. They don't put water in the room, you have to run and collect it in coolers...it was a bit crazy. There is no kettle in the room. The air conditioner does not work very well. There is a phone, but the number at the reception is not indicated, you need to go)) There is no information sheet, what and where in the hotel is not indicated anywhere. The towel under the feet was changed to a dirty one with stains, it was disgusting.
But you can still put up with such disadvantages.
We found out about a la carte on the last day, but didn't have time to visit because you need to sign up the day before ((The pools were very cold, but we swam a little)) Animation is active during the day, there is evening animation and dancing for children. For adults, only dancing in the evening, there is no entertainment program here.
In general, I recommend the hotel, the location is great, the food is great, it is close to the sea, and this was the most important thing for us. I remove a star only for room service.
I read reviews on Google that the staff had a bad attitude, we did not notice, everything was fine except for the rude man and woman at the exchange, but this is not the hotel staff in essence.
Upon entering the hotel, they immediately gave us a room, they give only 1 key and that's it, there are no information sheets. No one will escort you to the room, you also need to carry your suitcases yourself. We wandered a little until we found the number.
There are a lot of Ukrainians in the hotel, the most) There are also many Poles and Romanians, a few Germans, Moldovans, and Serbs. We did not meet Muscovites at all)
The biggest plus of the hotel is food. It is already very tasty and the main thing is fresh. There is fresh fruit and coffee in the main restaurant only for breakfast, the coffee is very tasty, especially from sensory coffee machines. And so you can have coffee at the end of the day in the lobby bar.
Cheeses are constantly available here, they are very tasty. And dried Spanish chorizo sausages and similar ones are available all the time) From fruits, every day there were melons, watermelons, peaches, nectarines, oranges, kiwi, apples, cherries, rarely pears, strawberries, pineapples, bananas. The meat dishes were varied, every day fish, veal, pork, chicken. Once there were squid rings in breadcrumbs. Ice cream for lunch and dinner is as much as you want.
And now about the minuses of the hotel) Cleaning, service in the room, so on. You have to beg for toilet paper. The toilet was leaking all the time, and no one fixed it. They don't put water in the room, you have to run and collect it in coolers...it was a bit crazy. There is no kettle in the room. The air conditioner does not work very well. There is a phone, but the number at the reception is not indicated, you need to go)) There is no information sheet, what and where in the hotel is not indicated anywhere. The towel under the feet was changed to a dirty one with stains, it was disgusting.
But you can still put up with such disadvantages.
We found out about a la carte on the last day, but didn't have time to visit because you need to sign up the day before ((The pools were very cold, but we swam a little)) Animation is active during the day, there is evening animation and dancing for children. For adults, only dancing in the evening, there is no entertainment program here.
In general, I recommend the hotel, the location is great, the food is great, it is close to the sea, and this was the most important thing for us. I remove a star only for room service.
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• 14
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• traveled 2 years ago
We rested there for the second time, the first time the impressions were better, we arrived at 6:00 a. m. to 2:00 p. m. they did not want to settle in, although the first time we were settled in with the children right away, and only this year I understood why, we were paid for the standard, but they settled in the economy, when we raised this issue, they explained to us that they do not have economy rooms because they are 4*.
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We rested there for the second time, the first time the impressions were better, we arrived at 6:00 a. m. to 2:00 p. m. they did not want to settle in, although the first time we were settled in with the children right away, and only this year I understood why, we were paid for the standard, but they settled in the economy, when we raised this issue, they explained to us that they do not have economy rooms because they are 4*. But this year, my children and I lived on the same floor, it's 1 by 3 rooms closer - the room was terrible, and they explained to me that the whole wing is economy class, so - conclusion - they lied. The first change is that until 8 o'clock she quietly offered to settle with an additional payment of 40 levs, but without bracelets and breakfast, I did not agree, because such issues should be settled by tour companies and carriers, because buses always arrive in Bulgaria from Ukraine in the morning and you have to wait for settlement. if there is an opportunity, you can include this amount in the price, keep the room reserved for the day, and parents traveling with children will be sure that they will get into the room immediately from the road.
I have already discussed this with the representative, but they say that it is necessary for many people to submit a proposal to their main offices, then they may consider it. The rooms on the 1st floor are old, although some have been renovated, but I don't know how they are allocated. In our bathroom, the drain was blocked, the tile in the shower was chipped, I was constantly afraid that the children would not be injured, there was an uninsulated wire lying on the balcony, and when I complained, it was simply thrown out of the balcony, the drain was cleaned a little, they told me to walk in slippers for the tiles and that's why everything, bedding was changed 1 time in 13 days, towels 2 times, I wiped the powder myself. Ukrainians were treated differently last year, some seemed to try hard, others with aggression.
I talked with the maids, then I got the impression that they support the Russians, because they are not to blame, America was attacked, I am hiding the conflict with Russia, and we are a small country like them and suffer, and even complained about how difficult it has become for them to live, the prices of products have increased, etc. , I really couldn’t resist and expressed myself emotionally that their children do not live under the noise and do not spend time in basements, instead of studying...they smiled at the Russian speakers, they told us at the reception that they did not understand us ...I love Bulgaria for the sea, for the food, for the comfortable beaches, but this hurt me...I will go back to the hotel...the food is very tasty, special this year, very diverse, a new chef who went out to people, watched their reaction for food, I asked if it was tasty, it was really tasty, for children a selection of ice cream, goodies, snacks, drinks, without alcoholic drinks, children's animation, disco, game room, playground...
everything is great, you can even go to the Trakia hotel - it is nearby and one owner has a water slide....the sea is nearby, along the promenade and boutiques, supermarkets are nearby, a huge embankment, walk and walk. You can go to the Old Town of Nessebar by bus - 2 leva, and on the excursion bus to the floors without a roof, such as in England, for 5 leva. Prices for products echo ours, but if you go all-inclusive, the expenses are purely for children's entertainment. Would you return to Chrysanthemum? probably yes, because despite all the nuances, I already felt at home, I was in Trakia Plaza, I liked the staff, the territory, but the food was worse...so everyone has their own pluses and minuses. I hope my review will help you.
I have already discussed this with the representative, but they say that it is necessary for many people to submit a proposal to their main offices, then they may consider it. The rooms on the 1st floor are old, although some have been renovated, but I don't know how they are allocated. In our bathroom, the drain was blocked, the tile in the shower was chipped, I was constantly afraid that the children would not be injured, there was an uninsulated wire lying on the balcony, and when I complained, it was simply thrown out of the balcony, the drain was cleaned a little, they told me to walk in slippers for the tiles and that's why everything, bedding was changed 1 time in 13 days, towels 2 times, I wiped the powder myself. Ukrainians were treated differently last year, some seemed to try hard, others with aggression.
I talked with the maids, then I got the impression that they support the Russians, because they are not to blame, America was attacked, I am hiding the conflict with Russia, and we are a small country like them and suffer, and even complained about how difficult it has become for them to live, the prices of products have increased, etc. , I really couldn’t resist and expressed myself emotionally that their children do not live under the noise and do not spend time in basements, instead of studying...they smiled at the Russian speakers, they told us at the reception that they did not understand us ...I love Bulgaria for the sea, for the food, for the comfortable beaches, but this hurt me...I will go back to the hotel...the food is very tasty, special this year, very diverse, a new chef who went out to people, watched their reaction for food, I asked if it was tasty, it was really tasty, for children a selection of ice cream, goodies, snacks, drinks, without alcoholic drinks, children's animation, disco, game room, playground...
everything is great, you can even go to the Trakia hotel - it is nearby and one owner has a water slide....the sea is nearby, along the promenade and boutiques, supermarkets are nearby, a huge embankment, walk and walk. You can go to the Old Town of Nessebar by bus - 2 leva, and on the excursion bus to the floors without a roof, such as in England, for 5 leva. Prices for products echo ours, but if you go all-inclusive, the expenses are purely for children's entertainment. Would you return to Chrysanthemum? probably yes, because despite all the nuances, I already felt at home, I was in Trakia Plaza, I liked the staff, the territory, but the food was worse...so everyone has their own pluses and minuses. I hope my review will help you.
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• 9
Good afternoon. It was our first vacation in Bulgaria. I really liked the hotel! We bought a ticket just a couple of days before the holiday, the lowest price was from the TPG tour operator. We were very pleased with how the holiday was organized. The flight is comfortable, private transfer to the hotel. At the reception we were greeted by polite and helpful staff.
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Good afternoon. It was our first vacation in Bulgaria. I really liked the hotel! We bought a ticket just a couple of days before the holiday, the lowest price was from the TPG tour operator. We were very pleased with how the holiday was organized. The flight is comfortable, private transfer to the hotel. At the reception we were greeted by polite and helpful staff. We were given a fairly comfortable and spacious room for two. The bed is large, comfortable pillows, sofa, table, TV, refrigerator, air conditioning, shower, hairdryer, balcony with furniture. Cleaning was daily, towels changed regularly. No complaints about room service. The territory of the hotel is small, but well-groomed, there are many sunbeds, there is a swimming pool with a children's area. The animation is interesting, various active games, evening programs. The staff is sociable, we have no conflicts with anyone. The food is very varied and delicious! Especially there has always been a rich assortment of fruits - apples, pears, bananas, oranges, grapefruits, apricots, peaches, plums, nectarines, cherries, watermelons, pineapples. In the evening there were dishes of chicken, pork, beef, lamb, rabbit. In addition, there was delicious fish every day. Vegetables, salads, side dishes, sweets and desserts - for every taste. During the day you can eat and drink in the bars. The beach is located 10 minutes from the hotel. Clean, lingering. The sea is excellent, gentle sunset, small waves. The old town is a 25 minute drive from the hotel and can be reached by bus or taxi. Near the hotel there are good cozy cafes and restaurants, souvenir shops, shops. You can just walk around the area. For the money, the hotel offers very good conditions for relaxation and I can generally recommend it. Thanks for the rest!
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• 21
We went to Bulgaria for the first time. As far as I understand and know this hotel does not correspond to 4 STARS. The only plus is the large territory of the hotel. And cons: There is no isolation with a corridor. If the neighbors even quietly open the door, then everything is shaking. The doors are almost dangling.
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We went to Bulgaria for the first time. As far as I understand and know this hotel does not correspond to 4 STARS. The only plus is the large territory of the hotel. And cons: There is no isolation with a corridor. If the neighbors even quietly open the door, then everything is shaking. The doors are almost dangling. The rooms are cleaned with an antediluvian vacuum cleaner, the floor is not washed, but probably they just smear a puddle of water, which then dries for a very long time, there are ants in the rooms, towels and bed linen are dilapidated, dishes are dirty and 20% cracked or chipped. , especially mugs and glasses. The food is monotonous. Few fruits........PEACHES are oak or rotten on the inside, medium plum. again, 70% oak, terrible oranges......... I don’t even want to remember anymore. I DO NOT RECOMMEND AS 4 STARS!!!!!!!!!!!!!!!!!!!!!!!! !
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• 33
Wifi reaches the room, but very slow. The food is good, everything is clean and cleaned regularly. Autonomous air conditioning in the room is a huge plus. Traveled with a 6 year old. He was impressed. The only negative is the municipal beach and jellyfish. In general, the sea is clean.
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Wifi reaches the room, but very slow. The food is good, everything is clean and cleaned regularly. Autonomous air conditioning in the room is a huge plus. Traveled with a 6 year old. He was impressed. The only negative is the municipal beach and jellyfish. In general, the sea is clean.
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• 18
The hotel is very excellent! Anyone who writes that the hotel is 2 stars, not 4, then this is just nonsense! Just got back from vacation yesterday! My children traveled all over the Shore and made their opinion that Chrysanthemum is the best in the territory. And this is not an unimportant question. The rooms are clean, towels and sheets are changed regularly.
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The hotel is very excellent! Anyone who writes that the hotel is 2 stars, not 4, then this is just nonsense! Just got back from vacation yesterday! My children traveled all over the Shore and made their opinion that Chrysanthemum is the best in the territory. And this is not an unimportant question. The rooms are clean, towels and sheets are changed regularly. Meals are repeated, but at home there are not 365 meals a year. I personally need to go on a diet after such an abundance! Lots of entertainment in the area. Do you want tennis, billiards, football, darts. There is a gym. For children animation. Fun! We met many! The center is generally within reach! . I don’t know what to complain about! Asked to extend the room until 16 hours, no problem. They paid extra and the issue was resolved. The only negative is the Internet. You can sit in the room, but throws out constantly. You can in the lobby, but also throws out. But you can live without it and not bathe! I recommend it to everyone and next year, if possible, I will go there again!
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• 44
Great hotel, not far from the beach, 5 minutes walk. on the territory there are very cool swings for children, a beautiful pool. The food is excellent, fruits of all seasons - strawberries, cherries, watermelons, apricots, peaches, bananas, etc.... We rested with children 4 years old, there were cereals - semolina, buckwheat, steamed vegetables, even the smallest a lot of different food , a lot of sweets, only 5 types of baklava.
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Great hotel, not far from the beach, 5 minutes walk.
on the territory there are very cool swings for children, a beautiful pool.
The food is excellent, fruits of all seasons - strawberries, cherries, watermelons, apricots, peaches, bananas, etc.... We rested with children 4 years old, there were cereals - semolina, buckwheat, steamed vegetables, even the smallest a lot of different food ,
a lot of sweets, only 5 types of baklava. . .
The room is not beautiful, but clean, cleaning every day, change of linen, towels every other day.
The internet worked without a hitch.
We went for not a lot of money, but had a great rest...
on the territory there are very cool swings for children, a beautiful pool.
The food is excellent, fruits of all seasons - strawberries, cherries, watermelons, apricots, peaches, bananas, etc.... We rested with children 4 years old, there were cereals - semolina, buckwheat, steamed vegetables, even the smallest a lot of different food ,
a lot of sweets, only 5 types of baklava. . .
The room is not beautiful, but clean, cleaning every day, change of linen, towels every other day.
The internet worked without a hitch.
We went for not a lot of money, but had a great rest...
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• 9
I liked the hotel, but the area adjacent to the hotel leaves much to be desired! On the one hand, there are shopping malls with clothes and shoes that spoil all the air, on the other hand, there is a roadway, there is a lot of garbage in general, the air in the evenings is saturated with smoke from taverns and shopping arcades, but this is a resort! In Russia, in the south, you can breathe air, but not there.
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I liked the hotel, but the area adjacent to the hotel leaves much to be desired! On the one hand, there are shopping malls with clothes and shoes that spoil all the air, on the other hand, there is a roadway, there is a lot of garbage in general, the air in the evenings is saturated with smoke from taverns and shopping arcades, but this is a resort! In Russia, in the south, you can breathe air, but not there. The music rumbles until 3 am, the Americans yell in drunken voices until the same hour. The child constantly had a stomach ache from food in the dining room, and from purchased juices. The dust on the wall of the bed was not wiped off. The discos were only for children, there was nothing for adults to do.
Review from — vOtpusk.ru
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• 8
We rested in this hotel from 08/03/13 to 08/17/13 with two small children 4 and 2 years old. I wanted to write a review when I was at the hotel, but I decided to wait in order to be more objective and not be guided by emotions, so I will describe after a while, but still fresh in my memory, the moments and nuances that will help someone decide in the future with the choice of hotel.
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We rested in this hotel from 08/03/13 to 08/17/13 with two small children 4 and 2 years old. I wanted to write a review when I was at the hotel, but I decided to wait in order to be more objective and not be guided by emotions, so I will describe after a while, but still fresh in my memory, the moments and nuances that will help someone decide in the future with the choice of hotel.
So. The hotel externally and internally (I mean the walls, renovation, decoration, room) is undoubtedly 4 stars. The room is spacious: two single beds for adults connected together and a large enough sofa for children (2 adults also fit), a cabinet-mirror-refrigerator, a wardrobe, a balcony, a hairdryer, soap and disposable shampoo in the bathroom. 3 Russian channels and no Wi-Fi in the room. A huge minus is a dangling door, and for everyone. The neighbor opens or closes the door, and your door slams, therefore, no soundproofing from the corridor. Therefore, if you are not lucky with your neighbors, then it will be noisy for you too.
To the sea to go about 7 minutes slowly and not hard even for a child. On the beach, there is a free strip from sunbeds just behind them or to the left of the Vyand hotel near the boats. Sunbed and umbrella for 8 lev, i. e. 2 sun loungers + umbrella will cost you 24 leva or 17 USD. in a day.
The territory and the pool are the best in the resort among 4k - it's simply indisputable. The eye rejoices looking at the well-groomedness and beauty of the territory. Well, in the pool it’s not scary for children, for whom there are 2 paddling pools, and also a sloping slope in a large pool, and there is also a place for adults. At lunch, sometimes you could find free or even a few free sunbeds. In a word, this is all the advantages of this hotel…
The food made us doubt the star rating of the hotel, because the variety of food left much to be desired. When you go to dinner and you know what dishes will be offered there, because dinner is no different from lunch, and Tuesday is like Monday, Monday is like Wednesday....For a 4 star hotel this is not acceptable. Although I will note the quality of the food itself at the level. Breakfasts are generally the same from day to day. But pancakes (rather pancakes) are brought to the apogee of absurdity. To have breakfast with them, you need to stand in line (until 8.00 in the morning you can sometimes skip the line) to get the coveted 4 pancakes (they don’t give you more), and if your husband or child comes up to you, then he needs to go to the end of the line to take it new to get 4 pancakes again. Just the highest absurdity, considering how big the hotel is and how many vacationers there are in the hotel. After standing in line for 30 minutes, I no longer wanted pancakes, nothing...
The reviews wrote that the hotel gives porridge for breakfast (for me it was important when choosing a hotel), yes they do, but only semolina and every other day or two. At lunch, there was often only one kind of soup.
What was really good about the food was the pastries and confectionery. The confectioner is simply the highest class, products for every taste and color. They even gave yogurts that look like jelly. And the carving artist also tried, always beautiful and interesting figures.
Hot drinks such as tea, coffee, cappuccino, etc. only until 18.00, then for money, 2 leva. Even a children's milkshake and that until 18.00... These are the orders. We bypassed the system, re-entering the restaurant in the evening and taking tea on the open terrace, and so until 21.00 we could still drink hot.
There is no afternoon tea. After dinner, there is nothing to eat, only ice cream at the bar. Hot sandwiches from 12.00 to 15.00. You can sign up to restaurants for pizza, fish and chicken. The chicken was every day for lunch and dinner, the fish is often bony (by the way, not every day, but after 1-2 days) so we went for pizza once. I can’t say anything bad, and I can’t say anything good about her, average, we were glad to spend one dinner not in the main restaurant.
Fruit is a separate issue. The main fruit was offered in the form of an apple, and every day, sour unripe plums, the same unripe peaches (1-2 times were edible and even tasty), tasty, but again unripe oranges, good green or dark grapes could be added to it. and not always watermelon. We saw a watermelon on the 3rd or 4th day for the first time, and it was snapped up right there. For all their numerous guests, quite often they served 3-4 watermelons per evening, when they ended they no longer brought them. It was somehow strange, especially considering that it could be given in a day or two. Raspberries were given 2 times, 2 times we only heard about it that they gave it. Because it was not enough for all the guests, for breakfast they brought one medium-sized salad bowl and did not bring it anymore.
A separate issue is plastic utensils. At all bars, you will only be served a drink in plastic. Only plastic on the pool bar. I understand when they pour it into plastic, when you say that you won’t sit still or, for example, you’ll take a drink to your room, but when you sit in the lobby bar, or on a sun lounger by the pool… Not solid for this level of hotel. Then these cups just fly everywhere, and you swim with them in the pool. This also includes plastic spoons, instead of the usual metal dessert spoons, which are not even in the main restaurant, they are exclusively plastic. A trifle, but one more "-" in the piggy bank.
You can use the Internet only from your devices at the lobby bar or at the reception, there is no separate dedicated place with a computer in the hotel. Keep this in mind if you go here.
Animation for children disappointed. Yes, there was a children's room, but there were no people who wanted to play with the children. When I brought my two children to the rooms, 9 animators both lay on the floor and continued to lie until I asked how I myself could entertain my children here. They offered my 2-year-old daughter to paint a pillow for 20 lev, or to decorate a salad bowl for the same 20 lev. And having asked what children can do here for free, they answered that they can just run around the room... The children's disco lasts 40 minutes and takes place every day and every day it is the same. Animators can dress up as Indians or someone else, but there will be no theme evening for children, everything will be the same as always. The following week, the animators at least somehow stirred up and during the day they offered games on the grass or in the pool for children older than 8-10 years. In the hotel, once a week, it was possible to make a clay pot for 10 leva and every day to jump on a trampoline for 2 leva. The playground of the 80s was not particularly impressive for children and was always empty, sometimes someone was swinging.
Animation adult was an order of magnitude better. We were invited to play water polo, we were taken to the beach to play volleyball, darts, mini football. In the evening every day a new program: disco, karaoke, bingo, skits and something else. The good guys tried.
And a little more about the staff. Service is simply nowhere to go. At the reception there are dummies who never know anything, they only send them to the manager, who will not be shown or invited. No one ever smiles, everyone looks with great favor in their eyes. Well done only maids and cleaners. Cleaners always smile friendly and always know how to fix, how to subdue. And the maids cleaned up every day, changed towels every other day, bed for 3 days.
Vacationers in the hotel are mostly from Israel (50%), if it seems to you that this is an Arab or, as they say, Caucasian appearance, it will be a Jew from Israel. The hotel has a direction from Israel and this is the main guest of the hotel. The rest go in equal shares: Germans, Romanians, Moldovans, Russian speakers, Poles, Czechs, Lithuanians. The attitude of the staff to all vacationers is the same and equal.
So, if you are going to go to this hotel, it is better with a company or couples (2 discos 5 minutes from the hotel), if you have already rested in a good 4-room in Sunny Beach, then the hotel will not impress you, 14 days may seem like a lot for this hotel, take better breakfasts instead of all inclusive, be sure to take something for internet connection. The exchange rate at the hotel is always good, compare with Crown and change either there or at the hotel. If you decide to travel with children, then the hotel is more suitable for children aged 8-12, who can take care of themselves. Have a nice holiday!
So. The hotel externally and internally (I mean the walls, renovation, decoration, room) is undoubtedly 4 stars. The room is spacious: two single beds for adults connected together and a large enough sofa for children (2 adults also fit), a cabinet-mirror-refrigerator, a wardrobe, a balcony, a hairdryer, soap and disposable shampoo in the bathroom. 3 Russian channels and no Wi-Fi in the room. A huge minus is a dangling door, and for everyone. The neighbor opens or closes the door, and your door slams, therefore, no soundproofing from the corridor. Therefore, if you are not lucky with your neighbors, then it will be noisy for you too.
To the sea to go about 7 minutes slowly and not hard even for a child. On the beach, there is a free strip from sunbeds just behind them or to the left of the Vyand hotel near the boats. Sunbed and umbrella for 8 lev, i. e. 2 sun loungers + umbrella will cost you 24 leva or 17 USD. in a day.
The territory and the pool are the best in the resort among 4k - it's simply indisputable. The eye rejoices looking at the well-groomedness and beauty of the territory. Well, in the pool it’s not scary for children, for whom there are 2 paddling pools, and also a sloping slope in a large pool, and there is also a place for adults. At lunch, sometimes you could find free or even a few free sunbeds. In a word, this is all the advantages of this hotel…
The food made us doubt the star rating of the hotel, because the variety of food left much to be desired. When you go to dinner and you know what dishes will be offered there, because dinner is no different from lunch, and Tuesday is like Monday, Monday is like Wednesday....For a 4 star hotel this is not acceptable. Although I will note the quality of the food itself at the level. Breakfasts are generally the same from day to day. But pancakes (rather pancakes) are brought to the apogee of absurdity. To have breakfast with them, you need to stand in line (until 8.00 in the morning you can sometimes skip the line) to get the coveted 4 pancakes (they don’t give you more), and if your husband or child comes up to you, then he needs to go to the end of the line to take it new to get 4 pancakes again. Just the highest absurdity, considering how big the hotel is and how many vacationers there are in the hotel. After standing in line for 30 minutes, I no longer wanted pancakes, nothing...
The reviews wrote that the hotel gives porridge for breakfast (for me it was important when choosing a hotel), yes they do, but only semolina and every other day or two. At lunch, there was often only one kind of soup.
What was really good about the food was the pastries and confectionery. The confectioner is simply the highest class, products for every taste and color. They even gave yogurts that look like jelly. And the carving artist also tried, always beautiful and interesting figures.
Hot drinks such as tea, coffee, cappuccino, etc. only until 18.00, then for money, 2 leva. Even a children's milkshake and that until 18.00... These are the orders. We bypassed the system, re-entering the restaurant in the evening and taking tea on the open terrace, and so until 21.00 we could still drink hot.
There is no afternoon tea. After dinner, there is nothing to eat, only ice cream at the bar. Hot sandwiches from 12.00 to 15.00. You can sign up to restaurants for pizza, fish and chicken. The chicken was every day for lunch and dinner, the fish is often bony (by the way, not every day, but after 1-2 days) so we went for pizza once. I can’t say anything bad, and I can’t say anything good about her, average, we were glad to spend one dinner not in the main restaurant.
Fruit is a separate issue. The main fruit was offered in the form of an apple, and every day, sour unripe plums, the same unripe peaches (1-2 times were edible and even tasty), tasty, but again unripe oranges, good green or dark grapes could be added to it. and not always watermelon. We saw a watermelon on the 3rd or 4th day for the first time, and it was snapped up right there. For all their numerous guests, quite often they served 3-4 watermelons per evening, when they ended they no longer brought them. It was somehow strange, especially considering that it could be given in a day or two. Raspberries were given 2 times, 2 times we only heard about it that they gave it. Because it was not enough for all the guests, for breakfast they brought one medium-sized salad bowl and did not bring it anymore.
A separate issue is plastic utensils. At all bars, you will only be served a drink in plastic. Only plastic on the pool bar. I understand when they pour it into plastic, when you say that you won’t sit still or, for example, you’ll take a drink to your room, but when you sit in the lobby bar, or on a sun lounger by the pool… Not solid for this level of hotel. Then these cups just fly everywhere, and you swim with them in the pool. This also includes plastic spoons, instead of the usual metal dessert spoons, which are not even in the main restaurant, they are exclusively plastic. A trifle, but one more "-" in the piggy bank.
You can use the Internet only from your devices at the lobby bar or at the reception, there is no separate dedicated place with a computer in the hotel. Keep this in mind if you go here.
Animation for children disappointed. Yes, there was a children's room, but there were no people who wanted to play with the children. When I brought my two children to the rooms, 9 animators both lay on the floor and continued to lie until I asked how I myself could entertain my children here. They offered my 2-year-old daughter to paint a pillow for 20 lev, or to decorate a salad bowl for the same 20 lev. And having asked what children can do here for free, they answered that they can just run around the room... The children's disco lasts 40 minutes and takes place every day and every day it is the same. Animators can dress up as Indians or someone else, but there will be no theme evening for children, everything will be the same as always. The following week, the animators at least somehow stirred up and during the day they offered games on the grass or in the pool for children older than 8-10 years. In the hotel, once a week, it was possible to make a clay pot for 10 leva and every day to jump on a trampoline for 2 leva. The playground of the 80s was not particularly impressive for children and was always empty, sometimes someone was swinging.
Animation adult was an order of magnitude better. We were invited to play water polo, we were taken to the beach to play volleyball, darts, mini football. In the evening every day a new program: disco, karaoke, bingo, skits and something else. The good guys tried.
And a little more about the staff. Service is simply nowhere to go. At the reception there are dummies who never know anything, they only send them to the manager, who will not be shown or invited. No one ever smiles, everyone looks with great favor in their eyes. Well done only maids and cleaners. Cleaners always smile friendly and always know how to fix, how to subdue. And the maids cleaned up every day, changed towels every other day, bed for 3 days.
Vacationers in the hotel are mostly from Israel (50%), if it seems to you that this is an Arab or, as they say, Caucasian appearance, it will be a Jew from Israel. The hotel has a direction from Israel and this is the main guest of the hotel. The rest go in equal shares: Germans, Romanians, Moldovans, Russian speakers, Poles, Czechs, Lithuanians. The attitude of the staff to all vacationers is the same and equal.
So, if you are going to go to this hotel, it is better with a company or couples (2 discos 5 minutes from the hotel), if you have already rested in a good 4-room in Sunny Beach, then the hotel will not impress you, 14 days may seem like a lot for this hotel, take better breakfasts instead of all inclusive, be sure to take something for internet connection. The exchange rate at the hotel is always good, compare with Crown and change either there or at the hotel. If you decide to travel with children, then the hotel is more suitable for children aged 8-12, who can take care of themselves. Have a nice holiday!
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Good day to all. I have been resting at the hotel for 2 days, I want to write about hotels right away. 1 - The territory of the hotel is very beautiful, large - on the territory: - large swimming pool for children and adults - Bar Lobby - restaurant - pizzeria - fish restaurant - tennis court (extra charge - 20 levs per hour) - Internet only at the reception and Lobby bar (you cannot have Internet in the room) - parking for transport - 10 minutes from the hotel (on foot) for those who want to go on their own.
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Good day to all. I have been resting at the hotel for 2 days, I want to write about hotels right away.
1 - The territory of the hotel is very beautiful, large - on the territory:
- large swimming pool for children and adults
- Bar Lobby
- restaurant
- pizzeria
- fish restaurant
- tennis court (extra charge - 20 levs per hour)
- Internet only at the reception and Lobby bar (you cannot have Internet in the room)
- parking for transport - 10 minutes from the hotel (on foot) for those who want to go on their own.
- territory on the beach - no territory (umbrella + 2 sun loungers = 24 lv. )
Rating for the territory 9 out of 10
2 - The rooms in the hotel itself are small in need of cosmetic repairs - rating 7 out of 10
This is briefly about hotels. Regarding the hotel staff - arrogant, uneducated, can be rude (I will not go into great details). If you want to talk to the manager, then you will not find him - everyone you do not ask or demand a manager, no one will know how to find him.
If YOU arrive in the morning at the hotel - YOU are not lucky enough to wait until 14:00 for check-in (well, everyone probably knows this).
More about the staff in the restaurant - while eating, be careful about your plates of food - turn away - your CHILD will no longer have a full plate of food! ! ! (The staff is so smart and arrogant that they take full plates of food from under your nose !! ! )
As for the food, I give it 9 out of 10.
There are a lot of entertainments for children and not bad enough, but ...today at 11:00 one of the workers who deals with children comes up to me with such a fumes that I cannot convey to you in words.
In short, my personal conclusion - I will never come to this hotel again, but the tour. The agency is a big minus for such a hotel. Maybe someone will benefit from my review. By the way, this is my first negative review about Bulgaria (to my regret).
1 - The territory of the hotel is very beautiful, large - on the territory:
- large swimming pool for children and adults
- Bar Lobby
- restaurant
- pizzeria
- fish restaurant
- tennis court (extra charge - 20 levs per hour)
- Internet only at the reception and Lobby bar (you cannot have Internet in the room)
- parking for transport - 10 minutes from the hotel (on foot) for those who want to go on their own.
- territory on the beach - no territory (umbrella + 2 sun loungers = 24 lv. )
Rating for the territory 9 out of 10
2 - The rooms in the hotel itself are small in need of cosmetic repairs - rating 7 out of 10
This is briefly about hotels. Regarding the hotel staff - arrogant, uneducated, can be rude (I will not go into great details). If you want to talk to the manager, then you will not find him - everyone you do not ask or demand a manager, no one will know how to find him.
If YOU arrive in the morning at the hotel - YOU are not lucky enough to wait until 14:00 for check-in (well, everyone probably knows this).
More about the staff in the restaurant - while eating, be careful about your plates of food - turn away - your CHILD will no longer have a full plate of food! ! ! (The staff is so smart and arrogant that they take full plates of food from under your nose !! ! )
As for the food, I give it 9 out of 10.
There are a lot of entertainments for children and not bad enough, but ...today at 11:00 one of the workers who deals with children comes up to me with such a fumes that I cannot convey to you in words.
In short, my personal conclusion - I will never come to this hotel again, but the tour. The agency is a big minus for such a hotel. Maybe someone will benefit from my review. By the way, this is my first negative review about Bulgaria (to my regret).
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