The location is good, the hotel is normal, the service is unsatisfactory!

Written: 8 august 2022
Travel time: 10 — 30 july 2022
Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms: 8.0
Service: 2.0
Cleanliness: 4.0
Food: 2.0
Amenities: 9.0
If you want to relax almost on the seashore and see sea views from the hotel window, or even a panorama of the old town of Nessebar, then you should go to the Kyparisity Hotel. Everything else left unpleasant memories.
At the reception, with a sweet, gentle smile, as if artificial, they tell you to wait until 2:00 p. m. , because they don't check in earlier. But they don't keep the vouchers, you go "for a walk", come at 12:00, and there are already tourists who arrived later than you. They are settled earlier, you are told to wait. The result is a room facing a blank wall of a nearby hotel and the roof of a restaurant, where you can hear the smells of food and the clatter of dishes and chairs. And also the parking lot, it's like someone is "lucky".
And food in Cyparisita is a separate song. Minor service personnel, without the slightest skills in cooking and sanitary etiquette. It seems that these are vocational school students on summer practice. Food was laid out without overalls and gloves, long queues of dissatisfied tourists formed.

Complete unsanitary: spoons, knives and forks lay right where the bread is. I saw with my own eyes how the worker who laid out the vegetables wiped her nose with a napkin in the break between the lines and wiped the surfaces where the dishes with vegetables were standing!! ! It's just horrible!!!
There was always not enough water for tea in the cooler, sugar in bags was stored just on the table and was wet (after our remark, they brought a large plate for it). The coffee machine kept breaking down (after all, hot drinks are only for breakfast! ). Lunch and dinner without coffee and tea, only cold water in the cooler and 70 gr.
If a person came an hour after the start of dinner, they simply said that the chosen dish was over, they did not calculate portions for everyone. Fruits - only oranges and only for breakfast!!!
There were no teaspoons, hot drinks came from disposable plastic cups. Glass glasses were only available at the bar, you had to beg for them, and they were of dubious purity.
The tables were not cleaned on time, so the tourists were simply forced to clean the dirty dishes on the second table in order to make room for themselves. Tablecloths in bread crumbs and in wet spots from spilled drinks. On the summer playground, the tables are wooden, which no one has wiped. If you are "lucky" to sit at the farthest table, there will be a garbage can next to you!! ! Enjoy, tourists, eat and enjoy the sight of garbage!!!
The dishes were cleaned by everyone in turn: the one who was on hand could later clean the dirty dishes.
There was no buffet in Cyparisita, as if because of the "coronavirus", the food was laid out by ourselves. Although in other hotels of Sunny Beach they worked according to the "buffet table" system.
Apart from tomatoes, cucumbers, cabbage, there were no other vegetables, and one could only dream about salads.
There were no salt shakers!! ! Upon our request to give a salt shaker, we were asked: "Why do you need salt? »
The sea, the sun, trips to Nessebar, walks along Sunny Beach, a steam locomotive on the coast - pleasant impressions from a trip to Bulgaria, but not memories of the Kiparisiti hotel!! !
Translated automatically from Ukrainian. View original
Comments (0) leave a comment
Show other comments …
аватар