Ужас ужасный! Terrible horror!

announced for the tour. Sites of convenience and living conditions do not correspond to reality. Our room B5 did not have a balcony and air conditioning, there were no dishes when we checked in, and they also did not work: a stove, an extractor hood, a TV, one of two lamps on the ceiling. The hotel does not have a safe either in the room or at the reception. At the request to change the number, because. he was not ready to move in, the administrators refused. Internet only worked in the hallway or outside. They write that there are shops and cafes "on the territory", but this is a blatant lie, because. The hotel itself does not have the territory, it just stands on the street and that's it! There are shops nearby, but they naturally belong to other hotels, such as Parus or the shop across the street. We could not complain to the Bulgarian travel agent, because. there really was no connection with her until the last day of her stay, she was not at the hotel at all! In general, there are more disadvantages than advantages. Of the advantages - proximity to the sea and a boiler with hot water. Everything else is a huge minus!