The hotel is dirty, and everywhere: on the stairs, the elevator, and in the rooms there is no cleaning as such. Taking out the trash is all about cleaning. At the request to change bed linen (on the 4th day), they told me that the change was only after 7 days of rest!!! The question is, why even then change - in a couple of days, departure !!! Nutrition is a separate issue.
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The hotel is dirty, and everywhere: on the stairs, the elevator, and in the rooms there is no cleaning as such. Taking out the trash is all about cleaning. At the request to change bed linen (on the 4th day), they told me that the change was only after 7 days of rest!!! The question is, why even then change - in a couple of days, departure !!! Nutrition is a separate issue. There is no buffet! For breakfast _ an egg, 2 grams of margarine, bread, 1 triangle of cheese, tea. . . That's it! Lunch - soup, a small plate of strange consistency, some kind of casserole, sometimes a piece of watermelon _ is a dessert, Dinner - warmed up canned corn or peas + chicken something. In general, you can’t die of hunger, but whoever likes to eat is clearly not here for you. The only thing that is class is the sea is clean, the beaches are wide, sandy, in the evening you can walk around the town, go to the market, buy fruit, many shops with souvenirs and more.
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We have been coming to Bulgaria since 2006. This year 2013 we decided to change the hotel, where everything suited us, and arrived at the hotel with a large group of children. And for the first time since 2006, immediately a negative impression, but in terms of nutrition about HORROR!!! Basically, all rooms are 2-bed, and accommodate four people.
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We have been coming to Bulgaria since 2006. This year 2013 we decided to change the hotel, where everything suited us, and arrived at the hotel with a large group of children. And for the first time since 2006, immediately a negative impression, but in terms of nutrition about HORROR!!!
Basically, all rooms are 2-bed, and accommodate four people. Although the furniture for things is designed for two people. Everything falls off in the rooms, cornices fall if you touch the curtains, soap dishes and glasses for toothbrushes also fall. In many rooms, the entrance doors fell out along with the hinges, the doors in the cabinets also fall off, and the administration is trying to extort a lot of money for all the jambs of the hotel, there was also a divorce supposedly for broken glass of night lamps, although there were none. It helped that we took photos of the rooms upon arrival. Separately, I would like to note the boorish attitude of the maid, who yelled at the children all the time if something in the room was not cleaned, and refused to clean the rooms. Constantly it was necessary to ask to change bed linen, towels, do wet cleaning, if this is not done, some rooms were not cleaned for weeks. The calculation was that the children would not complain.
Now about the pool, there are sharp corners everywhere, the water is constantly cloudy and cold, and a lot of dirt floats.
About food is a separate conversation, it was promised, all inclusive, but in fact a 3-time buffet, if it can be called a buffet? Plus an afternoon snack, two 2-3 tiny buns. The food is not at all suitable for children, this combination of corn, baked eggplant, fatty chicken, and meatballs caused nausea and vomiting in children, but there was nothing else to choose, although after another scandal it happened on the so-called buffet, it turned out to be boiled potatoes (usually , with hot spices), cold pasta, buckwheat. In the morning there was always scrambled eggs with sweet kurasan (which for some reason lay in a heated bath), various sausages, on which they crawled, scratched the flies. There were juices all day, but I didn’t feel like drinking them, because the concentrate with the dye was dissolved there, although there was also ordinary water. In general, the buffet at the hotel sounds like this: I ate if I liked something, and then I went to a cafe.
The impression of the beach is also not very good. In the mornings it is not cleaned with a special machine, there are a lot of shells that are very prickly when children play on the beach. But the garbage is also not visible, the free zone is quite large. The hotel was positioned as a children's center, but vouchers to the hotel are also sold as usual, and also fireworks, tourists who immediately begin to make conflicts, which is too noisy because of the children, then one asks why the tourists are accommodated in the children's center, and they do not say anything . Separately, I would like to say about the manager of the hotel, who endlessly creates conflicts, especially because the children are noisy and interfere with tourists. But when tourists drink alcohol right in front of the children in a restaurant, and sometimes sit all night and make noise, the hotel manager told us that you are not alone here!
We also had (bright) impressions about the company RIK-A Tour, which settled us in this hotel, and how they reacted to our comments.
Basically, all rooms are 2-bed, and accommodate four people. Although the furniture for things is designed for two people. Everything falls off in the rooms, cornices fall if you touch the curtains, soap dishes and glasses for toothbrushes also fall. In many rooms, the entrance doors fell out along with the hinges, the doors in the cabinets also fall off, and the administration is trying to extort a lot of money for all the jambs of the hotel, there was also a divorce supposedly for broken glass of night lamps, although there were none. It helped that we took photos of the rooms upon arrival. Separately, I would like to note the boorish attitude of the maid, who yelled at the children all the time if something in the room was not cleaned, and refused to clean the rooms. Constantly it was necessary to ask to change bed linen, towels, do wet cleaning, if this is not done, some rooms were not cleaned for weeks. The calculation was that the children would not complain.
Now about the pool, there are sharp corners everywhere, the water is constantly cloudy and cold, and a lot of dirt floats.
About food is a separate conversation, it was promised, all inclusive, but in fact a 3-time buffet, if it can be called a buffet? Plus an afternoon snack, two 2-3 tiny buns. The food is not at all suitable for children, this combination of corn, baked eggplant, fatty chicken, and meatballs caused nausea and vomiting in children, but there was nothing else to choose, although after another scandal it happened on the so-called buffet, it turned out to be boiled potatoes (usually , with hot spices), cold pasta, buckwheat. In the morning there was always scrambled eggs with sweet kurasan (which for some reason lay in a heated bath), various sausages, on which they crawled, scratched the flies. There were juices all day, but I didn’t feel like drinking them, because the concentrate with the dye was dissolved there, although there was also ordinary water. In general, the buffet at the hotel sounds like this: I ate if I liked something, and then I went to a cafe.
The impression of the beach is also not very good. In the mornings it is not cleaned with a special machine, there are a lot of shells that are very prickly when children play on the beach. But the garbage is also not visible, the free zone is quite large. The hotel was positioned as a children's center, but vouchers to the hotel are also sold as usual, and also fireworks, tourists who immediately begin to make conflicts, which is too noisy because of the children, then one asks why the tourists are accommodated in the children's center, and they do not say anything . Separately, I would like to say about the manager of the hotel, who endlessly creates conflicts, especially because the children are noisy and interfere with tourists. But when tourists drink alcohol right in front of the children in a restaurant, and sometimes sit all night and make noise, the hotel manager told us that you are not alone here!
We also had (bright) impressions about the company RIK-A Tour, which settled us in this hotel, and how they reacted to our comments.
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I liked it very much. good food, going to the sea and a cheerful animator : ))) And much more.
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I liked it very much. good food, going to the sea and a cheerful animator : ))) And much more.
Review from — vOtpusk.ru
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This year the hotel accepted children as a children's boarding house. I must say right away that everything that was promised was not fulfilled. The rooms are 2-bed, and there were 4 children in the room and slept on three beds (shifted). Promised 5 times. food, but there were 4. On the last day, the children were evicted at 12-00, the bus was only in the evening.
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This year the hotel accepted children as a children's boarding house. I must say right away that everything that was promised was not fulfilled. The rooms are 2-bed, and there were 4 children in the room and slept on three beds (shifted). Promised 5 times. food, but there were 4. On the last day, the children were evicted at 12-00, the bus was only in the evening. They refused to provide lunch. Carrier and hotel from one campaign. The bus was 2 hours late. There is no children's animation.
In general, it is better not to send children there.
In general, it is better not to send children there.
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We rested this year with a family (two adults and one child 7 years old), at the very beginning of the season (from 4.06 to 14.06). When we arrived, we were warmly welcomed and seated. We had all inclusive food, but we were told that because. only the beginning of the season - their kitchen is not yet ready, so dear tourists will eat at another hotel (Paraiso 4 *), you need to go there (about 1 km).
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We rested this year with a family (two adults and one child 7 years old), at the very beginning of the season (from 4.06 to 14.06). When we arrived, we were warmly welcomed and seated. We had all inclusive food, but we were told that because. only the beginning of the season - their kitchen is not yet ready, so dear tourists will eat at another hotel (Paraiso 4 *), you need to go there (about 1 km). At first we agreed not to make a scandal, especially since the hotel is better there, the food is good, it is located on the seashore, we could use everything (pool, sunbeds, umbrellas). But having looked like 1 day, we realized that it was not very convenient, after the beach we could not take a shower, so that like all normal people go clean for lunch or dinner, and if the child wanted to drink water in the evening, we had to go buy, not you will run to Paraiso, and in our hotel in the evening it was as if everyone was dying out, it was dark, there was not a sound anywhere. The next day, we went to complain to our tour operator (in Bulgaria it’s Riki-A, in Kyiv it’s Zlaten Tur) we were fed breakfast, that is, come tomorrow, maybe we will solve this issue, they also promised to call Kyiv, but they didn’t do anything specifically, well this is a separate conversation about tour operators, the only thing I will say is that I do not recommend these tour operators to anyone. Realizing that no one needed us with our problem, we went to the manager of the Paraiso hotel (later it turned out that the owner of Sofia and Paraiso were the same person), they quarreled a little, and on the same evening a bar was opened in Sofia, and on track. We have been fed for a day. In general, 2 days of rest was gone. Then everything got better, the food, of course, is simpler than in Paraiso, but we could relax like normal people.
Breakfasts: 3 pcs. sausages (almost like in the song), 2 pcs. cheese, 3 pcs. cucumber and tomato, their famous cheese, bread, honey, tea, coffee (the coffee machine worked 2 times).
Lunches: soup, and on the second potato or cabbage with meat. Fruit was also provided.
Dinners: also potatoes or cacaroni with sauce (the sauce is delicious) or vegetables.
If everything is included so wine (white and red), beer, water.
The portions were normal, it was enough for me, the child did not eat up, dad ate after him, then he ate. The food was, in principle, normal, fresh, only they have some kind of seasoning that they add to all meat dishes, so in the end it was already sick of it, we even asked that it not be added.
As for the cleaning, they didn’t clean it up while we were begging for other hotels, and when we quarreled, everything was immediately clean and tidy. Then cleaned every day, but not very noticeable, bedding and towels changed every other day. I’ll also say that the mattresses were terribly dirty, the sheet was constantly tucked out (it was very short), and yet, in the bathroom, the shower is arranged in such a bad way that water just pours on the floor, toilet bowl, sink, dry things, that is, there is simply no shower cabin, but the shower just sticks out of the wall.
The staff, in principle, is good, the receptionist is a good girl, the bar is also a friendly boy, although he doesn’t know a word in Russian, but we found a common language with him.
In general, we liked Bulgaria, but not the Sofia hotel, we won’t go there again and I don’t advise others, especially since the money is not much cheaper than in the same Paraiso, in Sofia we paid for everything (accommodation and family meals) 42 euros, and in Paraiso we asked - 55 euros. Draw conclusions and read the reviews - they are true, but at first I did not believe and burned myself.
Breakfasts: 3 pcs. sausages (almost like in the song), 2 pcs. cheese, 3 pcs. cucumber and tomato, their famous cheese, bread, honey, tea, coffee (the coffee machine worked 2 times).
Lunches: soup, and on the second potato or cabbage with meat. Fruit was also provided.
Dinners: also potatoes or cacaroni with sauce (the sauce is delicious) or vegetables.
If everything is included so wine (white and red), beer, water.
The portions were normal, it was enough for me, the child did not eat up, dad ate after him, then he ate. The food was, in principle, normal, fresh, only they have some kind of seasoning that they add to all meat dishes, so in the end it was already sick of it, we even asked that it not be added.
As for the cleaning, they didn’t clean it up while we were begging for other hotels, and when we quarreled, everything was immediately clean and tidy. Then cleaned every day, but not very noticeable, bedding and towels changed every other day. I’ll also say that the mattresses were terribly dirty, the sheet was constantly tucked out (it was very short), and yet, in the bathroom, the shower is arranged in such a bad way that water just pours on the floor, toilet bowl, sink, dry things, that is, there is simply no shower cabin, but the shower just sticks out of the wall.
The staff, in principle, is good, the receptionist is a good girl, the bar is also a friendly boy, although he doesn’t know a word in Russian, but we found a common language with him.
In general, we liked Bulgaria, but not the Sofia hotel, we won’t go there again and I don’t advise others, especially since the money is not much cheaper than in the same Paraiso, in Sofia we paid for everything (accommodation and family meals) 42 euros, and in Paraiso we asked - 55 euros. Draw conclusions and read the reviews - they are true, but at first I did not believe and burned myself.
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toiled a week of June and July 2: wife and 3 children. hard. in Bulgaria for the 3rd time there is something to compare. The hotel area is small - there is no place to turn around. beds are broken. no soldering. we got in the season of some kind of children's festival... there was a team of football players in the hotel.
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toiled a week of June and July 2: wife and 3 children. hard. in Bulgaria for the 3rd time there is something to compare. The hotel area is small - there is no place to turn around. beds are broken. no soldering. we got in the season of some kind of children's festival... there was a team of football players in the hotel... we were counting the days until departure...
Review from — vOtpusk.ru
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This year the hotel accepted children as a children's boarding house. I must say right away that everything that was promised was not fulfilled. The rooms are 2-bed, and there were 4 children in the room and slept on three beds (shifted). Promised 5 times. food, but there were 4. On the last day, the children were evicted at 12-00, the bus was only in the evening.
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This year the hotel accepted children as a children's boarding house. I must say right away that everything that was promised was not fulfilled. The rooms are 2-bed, and there were 4 children in the room and slept on three beds (shifted). Promised 5 times. food, but there were 4. On the last day, the children were evicted at 12-00, the bus was only in the evening. They refused to provide lunch. Carrier and hotel from one campaign. The bus was 2 hours late. There is no children's animation. In general, it is better not to send children there.
Review from — vOtpusk.ru
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flies everywhere in the restaurant and bar, the elevator often breaks, tonamib seasoning is added to the food around the hotel is not even paved
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flies everywhere in the restaurant and bar, the elevator often breaks, tonamib seasoning is added to the food around the hotel is not even paved
Review from — vOtpusk.ru
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As for the hotel, I really did not like it. Everything is gradually falling off everywhere, there is no territory, the rooms are in complete trouble with all the plumbing, the stairs are slippery and the railings are loose, very noisy, the elevator with music (you can hear it in all rooms), the pump that pumps water around the clock (this is a strong and constant hum), refrigerators the rooms are buzzing, it’s impossible to sleep in short, cleaning, but was it at all, towels have never been changed for 2 weeks, linen has been changed once, and then according to the principle of “refuel it yourself”, the pool is located so that the sun is there in the mornings and then a couple clocks floating there were seen maybe 1 time, there was mold on the bottom of the pool, as well as in the showers of the hotel.
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As for the hotel, I really did not like it. Everything is gradually falling off everywhere, there is no territory, the rooms are in complete trouble with all the plumbing, the stairs are slippery and the railings are loose, very noisy, the elevator with music (you can hear it in all rooms), the pump that pumps water around the clock (this is a strong and constant hum), refrigerators the rooms are buzzing, it’s impossible to sleep in short, cleaning, but was it at all, towels have never been changed for 2 weeks, linen has been changed once, and then according to the principle of “refuel it yourself”, the pool is located so that the sun is there in the mornings and then a couple clocks floating there were seen maybe 1 time, there was mold on the bottom of the pool, as well as in the showers of the hotel. Breakfast is a separate song: 2 slices of bread, 2 transparent slices of sausage, sometimes cucumbers, sometimes an egg or sausage, everything is in portions, that is, bread with sausage in hand, a body of slop (in another way this "tea" cannot be called ) and dirty, not washed for centuries, battered mugs. The child turned one year old, we put a cake on them, and we congratulate us very dryly and everything, no smiles, no thanks for the cake, took 2 coffees for the cake, and they paid for those, in short, the staff sneeze at you, such an attitude. As for Mr. . The overview is small and very windy, there are many children, cafes, shops, there is not much to go, the beach is like one big ashtray, and you can’t see much garbage, the Bulgarians are not good not bad for the Russians.
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• -2
Small hotel near the sea. Friendly staff. Very good impression about holidays in Bulgaria.
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Small hotel near the sea. Friendly staff. Very good impression about holidays in Bulgaria.
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• 1.5
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