Хотите испортить себе отпуск - выберете этот отель. If you want to ruin your vacation - choose this hotel.

Arriving at the hotel, we were told that our seats were occupied by the Germans, who had a delayed plane and they would fly away at night. Therefore, we are offered to spend the night in another hotel nearby, and we will be picked up from there at 8 o'clock in the morning. My arguments that the Germans still fly at night, so it would be logical for them to move, were not heard. In the morning, nothing has changed, our places are occupied, and only after the intervention of the tour operator, at 13.30, with a curse in the Mongolian-Tatar language, we were settled in a room, next to the elevator shaft, number 406, in the building where the reception is located, the elevator worked around the clock , so that the silence in the room, one could only dream of.
Short:
1. The hotel staff reserves more places than they can accept, so people have to spend the night right at the reception or in other hotels, in short, on suitcases. The tour operator (Novaturas), receiving claims and complaints from customers, does not take any action, and new arrivals are subjected to the same inconvenience and humiliation.

2. The food is normal, but in the dining room you can easily be scolded without embarrassment, the tables are dirty, dirty dishes are not in a hurry to clean up.
3. The hotel was 4 stars, for "good" service, got 3 stars, but the location is good.
4. Russians are not liked in the city.
5. Wine, alcohol is cheaper to buy near the local market, the store is located on the other side of the street, about 2 km from the hotel, there is a grocery store next to the hotel, but it is expensive there.
TOTAL: Do I need it?