With the "permission" of the hotel, our room was broken into and robbed on the 4th day of our stay...

Written: 4 october 2018
Travel time: 1 — 7 august 2018
Your rating of this hotel:
1.0
from 10
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A few words about our terrible stay at the Oasis Park Hotel. Rested from 29.08 to 08.09. 2018 in this hotel. We bought a ticket for three (2 adults and 1 small child) from Tez Tour through a travel agency. 10 nights + All inclusive. On the fourth day (01.09. 2018) of our stay, during an evening walk (we went to the playground for literally an hour), our room No. 405 was broken into and robbed. The robbers broke the lock and the door jamb with a crowbar between 20:00 and 21:00. No one heard or saw anything, because the room was the farthest on the 4th floor and was located at the emergency staircase, which was always open and led directly to the street. They stole everything: passports, all cash, two phones, a netbook, a tablet, an action camera with a complete set, expensive perfumes from Duty Free, suitcases and backpacks, as well as all the little things, up to chargers and sunglasses ...They left only clothes, hygienic funds and children's toys ...The total amount of damage was more than the cost of the tour to Bulgaria ...
The police and forensics arrived at the scene. According to the investigators, the participation of personnel in the robbery is not ruled out: either directly or indirectly (tip), or negligence in terms of security. The reaction of the hotel - no. Unless they just provided a room in their other Grand Oasis 4 * hotel to spend the night, and let me call Bulgarian numbers. True, they offered to stay there until the end of the holiday, but what's the point? That hotel was on the 2-3 coastline ...Upon returning to Oasis Park, we were settled back into the robbed room, the door of which was restored with a pair of self-tapping screws (see photo) and we had to spend the night, moving the sofa to the door ...Only after our requests to all the staff and the manager - we were moved to a room (No. 113) Standard on the 1st floor. That was the end of all management involvement. The manager, Tsvetan, and the owner of the hotel, Kirill Panchukov, only shrugged their shoulders and said, “crime is a matter for the police. ”
There was no question of an apology or any compensation. Ordinary staff recognizes the fact that this is entirely the fault of the hotel and the hotel must compensate for the damage caused, because the safety of tourists is completely absent! The robbers calmly walked through the parking lot, went into the hotel building, climbed the stairs, broke the door and took out everything they wanted. No one saw or stopped them. There was no security at the second exit. The territory is not guarded - there are only two guards who constantly smoke in the bar. There are no surveillance cameras - only in the lobby and not the fact that they work. The entire territory is passable for outsiders - they go to the beach through the yard, through the parking lot and through the main entrance. Free access for everyone in the hotel building. The courtyard exit from the building is not guarded. The bar and restaurant are constantly hosting custom-made events for outsiders without regard to the interest of residents.

A few general remarks: - very hard mattresses and pillows...It is more comfortable to sleep on the floor...- monotonous food...- extremely nasty local alcohol in the bar...- all dishes (plates and cups) in the restaurant are broken, with chips and cracks...- disgusting coffee machine , which has not been cleaned for a long time ...- the maids clean it more or less, but the web is always left untouched, wherever it is ...- the pool is constantly dirty due to fallen needles and leaves ...- the whole territory is a walk-through. The whole local area walks through Oasis Park to the beach...- strange custom birthdays and anniversaries that took away living space from hotel guests in the evenings at the bar and open part of the restaurant...- live music every evening. Quite a normal outlet against the backdrop of all the shortcomings of the hotel ...- location to the beach and proximity to Old Nessebar - these are perhaps the only advantages. Take care of yourself. The hotel is unsafe. Nobody cares about your holiday.
Rely only on yourself. Do not be lazy, read all the negative reviews and you will find a lot about theft and robbery ...The full history of our holiday with all the details about the incident, the hotel itself and the staff can be found in our blog, which was created in order to maximize the reach of people and warn them about the danger that the Oasis Park Hotel is fraught with ...And now a little about the other disadvantages of the hotel ...Room No. 405 (in which we lived at first). Our room number 405 was on the 4th (last) floor. He was the penultimate one at the very end on the left side. There was a day and everything was very even nothing, at first ...The door to the room was wooden, slightly & quot; walked", but we attributed it to the stars and the old age of the hotel. Entering the room, we saw that we got a family-type room, that is, a large room with a division into a living room and a sleeping area. From the first observations, it was striking that the ceilings were very low) (approximately 2.3-2.
35m) - this fact was due to the fact that the last floor was attic (and above us there is only a small attic with mice and rats) and in order not to make sloping (in some places) ceilings, the builders made a lower, but even ceiling. The room had two small windows with high sills. A combination of factors - a low ceiling and small windows - created a rather unpleasant microclimate in the room ...In it, in the room, it was always hot and stuffy ...The air conditioner left much to be desired. No, it was in working condition and froze normally! But it was scary to turn it on, because even with the naked eye you could see how much dirt and dust it contained inside. And all this was blown out to us! And there was still not enough to pick up some & quot; lung microbe" at the start of the holiday. Therefore, they tried not to use the Conder - health is more expensive.
Yes, and his disposition was so & quot; lucky" that at any setting, the cold air was reflected from the corner of the room and went straight towards the double bed, even bypassing the makeshift partition. Some of the tiles on the floor had lost contact with the adhesive and the floor, and clattered treacherously when walked on. The socket at the door was torn out of the socket, apparently the cleaning lady was in a hurry and pulled the vacuum cleaner hard when she unplugged it. But she didn't bother to put it back in. It also happens ...We got a small and old TV, CRT-shny ...Although in all the other rooms (later we noticed when out of the corner of our eyes we noticed which rooms were being cleaned or prepared for check-in) were, though not large, but more modern LCD TV sets of local production.

There was also a miracle refrigerator, which was of no use, because it was so low-powered that it did not have time to cool anything. And take into account the fact that when you leave the room, you take your key card with you, and without it there is no electricity in the room ...So it turns out that the refrigerator is almost always turned off anyway. Yes, and it is in a wooden box, which is about to fall apart from touch. Although, if you close the door of the box, then the stability of this design increases. The room had a large chest of drawers with drawers and doors, a dressing table with a mirror and a pouffe-chair, a fairly large closet, bedside tables with lamps, a double bed and a sofa bed in the living area. The sofa bed looked rather odd.
There was such a feeling that he was somehow strange - or dusty to such an extent that he seemed sticky; or it was unnaturally soft, that when you sit on it, you fall almost to the floor ...In theory, a child was supposed to sleep on it, but we did not dare to place our child on it. What to hide, we ourselves were afraid of a net on him, therefore we constantly covered him with an extra sheet so as not to pick up something. In one of the old reviews, we came across a description of the hardness of the mattresses in the hotel...They were all 100% correct!! ! It is softer to sleep on the floor or in the forest in a tent without a sleeping bag...The mattress is spring and the rigidity of these springs is simply cosmic. It seems that they are made of adamantium, like the claws of Hugh Jackman in the famous film about Wolverine...They - these springs - do not compress or deform under any circumstances, as if they were intended for completely different purposes - not for people's quality sleep, but for torture and interrogation. No words...
After each night, it was still necessary to carry out a series of measures to rehabilitate the spine, because if you immediately get out of bed, then your gait will be akin to the walking of the Terminator, Quasimodo or Zombie, which will also be accompanied by pain and curses against the manufacturer of this item and the hotel that purchased them for his favorite tourists...Apparently he got them for free or stole them somewhere. By the way, and looking ahead - then we managed to live in room number 113 (after the robbery incident) - there the bed was as hard as if the fifth point of an Indian, which turned into a corn with the strength of granite, after he rode galloping on your horse 100 km without a saddle ...Let's go back to our room number 405 ...It would be nice if the mattresses were hard, so the pillows are still that song! They gave out two pillows for adults, one for a child. Praise all the gods that the pillow for the child turned out to be good! What to talk about & quot; bricks" for me and my wife...
Our pillows were so densely stuffed with filler that they looked more like rugby balls (including hard ones! ), only slightly flattened to have the shape of an object for sleeping ...If you lie on your back and put your head on such pillow, in tandem with a hard mattress, then it’s quite possible to imagine yourself as a pharaoh in a sarcophagus or a Viking on a burial raft or stone, because adamantium springs support your back, buttocks, legs in a perfectly even position, which is not typical of human anatomy, but rugby pillow sharply creates an angle of inclination of the neck and head in relation to the spinal column ...Let's sum up - beds, mattresses, pillows - horror. Even any Indian yogi would rather lie down and fall asleep on a board of nails than spend 10 nights in such conditions. Let's move on to the bathroom.

In general, there were no complaints about it (in room 405), only the initially torn shower curtain constantly reminded that everything here has historical pricelessness and inviolability, since this curtain, apparently, is more than one month old. In the bathroom there was a more or less usable, albeit low-power, hair dryer; mirror, serviceable shower and drain; forced ventilation; a sink, a toilet bowl and the necessary soap and shampoo set, which was updated at normal intervals (in No. 113 - neither shampoos, nor soap, nor toilet paper - were updated ...either a forgetful maid, or an order from above - to finish us off). Wifi in the room caught only one window, and then, a third of the power ...But checking mail and viber was enough. There was no safe or kettle in the room. And yes, there was no balcony or loggia in the room either ...I had to dry things indoors, fortunately, even though there were portable dryers in the room. As a result - the room is like a room - moderately clean, moderately dirty.
There were places - where the maids did not look (probably they were afraid or it was not customary to look when cleaning), but we did not expect more from him ...In Bali, they lived in beach bungalows - so there were not even half of these conditions. By the way, our room overlooked the street and you could hear everything that was happening below - whether it was passing public transport; or a snarling and over-revving under-sports car; or the loud laughter of passers-by; or the sniffling of some mongrel; or disassembly of local cats ...In general, the whole street life became our night dream. It was impossible to close the windows, because one could suffocate. The air conditioner was not turned on - because it was possible to get infected or catch a cold. A vicious circle ...Since the review, for certain reasons, is written negative, then there is no point in purposefully describing neutral or positive points. Although no - I’ll just describe one single plus - this is the location - proximity to the sea and St. Nessebar. All!
There is no more positive, alas and ah. From general observations (during the whole tour): * The sofas in the lobby are almost like dinosaurs - just as old and shabby. Of course, so many people sat on them on the Internet, so much so that some already had holes and almost prints of those same people. (Please replace that similar reviews and photos about sofas have already appeared on the sites) * There is an aquarium in the lobby, in which fish periodically die. And personally I had to twice for the rest & quot; explain" to your 2-year-old child, why does the fish swim belly up - yes, because the fish is tired and decided to sleep ...* Every time you pass by the reception - any administrator will look at you from under the forehead with such an expression as if he is something he knows about you (yes, such that it would be indecent even to describe), but you yourself don’t even know about it.
Although to strangers who just transit through the hotel lobby - the staff absolutely does not care ...Because a stranger can go to the beach (through the HOTEL building! ), to the gym, to the sauna or spa ...Probably they have This behavior is only towards those who live in their rooms. Sadly. *" Dining room" - a separate song. Why canteen? Yes, because you can't call it a restaurant. When you enter " scan" a look at the presence of a bracelet & quot; Ol inclusive & quot; and only if it is available you are allowed to the feeder. This is figurative, no one says a word to you, it's just that everything is clear. Let's go back to our dining room...Crockery. Eh, the dishes...Probably, even in some rooming house for the homeless in the most lush area of ​ ​ black Harlem there was no such thing as here...It seems that all the plates that are in the hotel were collected from an earthquake-prone area of ​ ​ Japan (after another earthquakes).

Probably 95% of all plates for second courses and salads have from one chip to 3-4!! ! To say that every second plate is defective is a lie! 95% - this is more like the truth ...Vacationers there will not let you lie. People even tried to choose more or less whole plates so as not to accidentally cut themselves. Although these items for eating may be specially left for people with & quot; AI", and those who paid extra for lunches and dinners (those who had BB meals) may have taken out food on whole plates ...About cups - the same song ...Not only are they also almost all with chips (it even happened on 3 sides, and you had to drink from the side of the handle of the cup), so they are also all of different sizes ...OMG! And these were dances with a tambourine, when you want to pour strange instant coffee from an even stranger apparatus, and each time it (the apparatus) pours either coffee or water with milk in a different way ...
And you won’t guess what volume you need a mug and how many times you need to press the switch, because there is a portion of coffee there ...By the way, on the 6th day of our stay, black tea in bags ended (there were 3 types of tea in total, made from the dust of Indian roads - black, green and fruity) and everyone drank what was left - green and fruity. There was also a vending machine for drinks, but that's also something. Any such machine in Turkey is head and shoulders above this unit ...From everything you could drink either pure water or a la Citro (soda, similar to Sprite. The rest is heresy). At the entrance there is a machine that constantly mixes the same cocktails - azure and pink ...Day and night, all the time. But in 10 days of rest, I saw only once how one mother cautiously poured this liquid to her child, because.
all the other guests of the hotel really assumed (as well as we) the fact that this cocktail is n-nteen weeks old and it is made from the same ice cream that is served in this canteen, only the age of the cocktail, like a hippie grandmother - in appearance to her 40, but in fact - 70 years ...The catering furniture fund - again - a separate verse of our sad song: - the tables are staggering, because they have not just legs, but a whole leg! one ...but big, and it most likely swelled or dried out from time and wet cleaning. And therefore, this symptom is observed in many elderly members of the table club in & quot; restaurant" ...Many chairs have the same " disease" - the handles are loosened and fixed with 2 or more screws, and are not ennobled in any way ...Tablecloths - probably change (and I really hope so), in the morning and watch their watch until late in the evening. Although I personally saw some tables with yesterday's stains and folds, they apparently decided that it would do anyway, that they were not very dirty.
Napkin holders - do not wipe, many have stains and strange stains from dirty hands (apparently someone ate with their hands and then picked the device with them to remove the napkin) ...Observation - at the table, which stands to the left of the coffee units, the far one was broken left wheel. The table was tilted slightly in the direction of the breakage. Cups of different calibers were stored on it ...So, around this wheel some circles of dust have already formed, which hint at the fact that they (circles) are formed during cleaning, i. e. the dust under the wheel remains and accumulates for months, so much so that you can estimate the time of deployment of a given piece of furniture in this place using these rings-circles. And of course, there is an unchanging web on it ...By the way, about the web - this is probably a local colorful feature - the veneration of spiders and their waste products, because they can be found almost everywhere, and even NOT in hard-to-reach places ...

Namely, at a height of 1.55-1.6m (the average level of women's gaze) in this dining room, especially in the less popular part of the room, near the western wall & quot; restaurant" - haven " angular" spiders and their & quot; networks" . Believe me, after the incident with the robbery, the eye itself was looking for everything negative in this hotel, you don’t even need to invent and amplify the negative ...As for the appliances, they are quite clean, only once or twice it was necessary to wipe with a napkin. No dessert and teaspoons. But this is a trifle. The food is extremely monotonous. People, mostly children and teenagers, complained that they were already tired of eating scrambled eggs and sausages for breakfast, and chicken and french fries for lunch. But, again, this is a trifle, because the food was, although extremely monotonous, but quite edible and of high quality. From the general menu. The one that I remember the most. Maybe they forgot a couple of any dishes, but this is absolutely not critical.
The main thing to remember is that, judging by what is written, it seems that there are a lot of dishes, but in fact - all the dishes fit on buffet tables with a total length of about 7-8 meters: - breakfast dishes - tea / coffee, chemical products. drinks, scrambled eggs, pasta, bacon (not very tasty... ), beans in tomato sauce, grilled tomatoes, scrambled eggs, fried sausages, boiled sausages, boiled eggs, buckwheat porridge with milk (not very tasty... ), fatty croutons, four types of sausages (raw smoked, tastier than in Turkey), two types of cheese (cottage cheese and hard), tomatoes, cucumbers, butter (a la margarine), cereals with milk and honey, fruits (bananas, like grapefruits and something else), bread and toast. Cookies or sweets - not for breakfast. (sometimes something was removed, something was added) - dishes for lunch - a standard set that almost did not change over 10 days of our vacation, namely: two soups - one soup-puree (potato, potato-mushroom or tomato...
and was once from broccoli or spinach) and the second was either chicken, or with meatballs, or fish with a lot of bones; pasta or spaghetti; sauce for macaricas - or bolognese, one or two dishes of conditionally vegetarian cuisine - some kind of rice rolled into leaves, a la vegan cabbage rolls without meat or vegetable casserole, or potato balls; two types of chicken - in flour sauce or simply fried; stew - pork or beef; french fries or just boiled; there was also rice with vegetables; from salads and greens - cucumbers and tomatoes (always), leaf lettuce & quot; lettuce" and extremely salted tuna (maybe specially salted so as not to feel any aftertaste), mayonnaise and cabbage salad with carrots, sometimes olives, simple blue onions, a little bell pepper; from " delicious & quot; - strange mayonnaise and mustard, which were simply poured into large bowls and spoons were stuck in them ...
by the way, in the last days of our stay, a plate of the same ketchup appeared, but the mayonnaise disappeared, you see, it ended or completely deteriorated ...As for fruits for lunch, everything is standard: watermelon, melon, plums and peaches, sometimes there were pears. Sorry, the system has a 20.000 character limit...And we have over 70.000 written on the blog. So, if anyone is interested, read on!
Translated automatically from Russian. View original
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