Отель Рубин (продается и зарегестрирован как ****) Hotel Rubin (sold and registered as ****)

The hotel spoiled the whole impression of a trip to Bulgaria. Let's start with placement. We arrived at Rubin in the evening at 21.30 we were given an email. room key and we went to look for it without an accompanying person (room 10.1st floor, we did not even think that the reception was on the 0th floor). Further more fun: the room has damp damp air, the walls are in huge drips, the air conditioner does not work, and mosquitoes fly on the ceiling. After contacting the reception, a porter came to us, made sure that the air conditioner was malfunctioning and "reassured" us that it would be repaired during the next day. When asked to provide another number, the administrator replied that he could not help us in any way. After that, I talked with a neighbor in the room (fortunately it turned out to be our compatriot), who told me that two days ago, due to the flood, the rooms of his guests were relocated. A night in such a room after a delayed flight did not attract us at all. The wife went to fight. After the threat that the child and I would rather spend the night in the hall on sofas, the administrator began to call someone. After that, some civilized young man showed up and it turned out that through three doors there was a free room (wow.......) However, instead of three beds, there were two. We were promised to put the room in order and bring a third bed. We calmed down a bit (the time was already closer to midnight) and went to have dinner. Upon returning to the hotel, the following surprise awaited us: instead of the 3rd bed, there was a cot in the room (we used this for a long time in the country for drying onions). We no longer had the strength to swear, we wanted to sleep. The wife took the child to the toilet, saw a dirty, grease-stained toilet bowl. Help was nowhere to be found. I had to use my own wet wipes. The mood was spoiled. In the morning we met with TUI representative Carolina. She expressed her understanding and tried to help us with the issue of the bed, but the hotel employees began to assure us that such equipment was provided from the very beginning. True, we were offered at 13.00 to see another window number, which overlooked the roof of the second floor near the bar. We decided not to tempt fate anymore. I decided that I could endure a week on a cot (photos with protruding mattress springs are attached, so that I had to put a cover on to sleep normally). Now about nutrition. At first we were pleased with the seemingly plentiful choice. But day after day passed, and the set of dishes did not change. Food - some semi-finished products, vegetables and fruits, which were snapped up by vacationers. By the third day of our stay, both my wife and I began to have stomach problems (the consequences of which remained until our arrival in Moscow). Thank God that we strictly limited the child in food and she managed to avoid our problems. One interesting fact on the territory of the Grand Hotel Varna complex was five restaurants where you can sign up for dinner. On the morning of the second day, passing by the Dolphin Hotel, I saw a queue similar to the queue at the Lenin Mausoleum of the Soviet era. It turned out that people signed up for dinner (they got in line at 9.00, and the registration began at 10.00) During our stay, I once accidentally managed to sign up for the Albatros fish restaurant (all other days at 11-12. There were no more places), but I didn’t feel a difference in nutrition (a choice of three dishes of the same semi-finished products and, as a bonus, waiter service). Separately about cleaning. Bed linen was never changed for 7 days. The fact that the room was cleaned, we determined only by the empty urn. Small pluses: 1) The child was fine. In the Delfin-Marina hotel from TUI, there was a children's club "Tukan" with Russian animation. The animator girls did a good job with the children, and in the evenings they arranged a mini-disco for them. 2) During our weekly vacation (13-20.08. 2011). the weather was wonderful. 3) The sea is nearby. The water is quite clean and warm. Beach sand. Towels, sunbeds and umbrella + drinks on the beach, from 12.00 to 16.00 burger buffet. True, from 10.00 to 12.00 a place on the beach could only be found on the back rows of sun loungers. But we liked to swim more at 15.00-17.00, the beach is much calmer. 4) Thanks to Karolina for one good recommendation - the excursion "Magic springs of Marcianopolis", on which we visited the entertainment complex "Baryte". A very interesting place about 10 kilometers from Varna is an immersion in the national color of Bulgaria (folk crafts, life, national cuisine). This is where it was very interesting for us and the child !!!! ! Wonderful, natural food prepared according to national recipes!!!! ! I am a volleyball fan and would like to play on the beach. According to the animation program, volleyball started at 11.00 (you have to be such idiots to schedule a game in the sun in the heat of the day (+30 and above). We independently agreed with the peasants that we would additionally gather in the evening at 17.30 (a completely different matter) "Summary: my wife dreamed of returning home as soon as possible. There was an impression that Russians are treated as second-class people (especially in contrast to our April trip to Prague). I hope that what happened to us is not a pattern. But in the next few years we will we're unlikely to go.