На 4 звезды не тянет к сожалению Unfortunately it doesn't deserve 4 stars

We arrived by car late, with 2 children, we were checked into a damp, half-destroyed room, the furniture was shabby, the smell of dampness and mold with a lot of insects, the room had clearly not been cleaned for a long time, it was covered in dust and cobwebs.
We got a change of room, as always, at first there was a song about the fact that there are no rooms, in the end we found a little better than the first, but the room was so damp that the bed linen was wet.
In the morning, reception again and a call to the tour operator about the living conditions, several normal options were found at once and the vacation began to sparkle with different colors.
The food is monotonous.
The bar at the relaxation pool is not open.
The air conditioning system is dirty and moldy.
The rooms are in need of renovation for a long time.
There is a bar on the beach.
I liked the animation.
The children liked the water park with several slides.
The rooms and restaurant are not worthy of 4 stars.
There is a shortage of staff.
A beautiful, well-groomed large area, it was very pleasant to walk in the evening.